9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

For the trampoline, nothing to say, it looks sturdy and of good quality, but on the delivery side, it's a disaster! Completely useless carrier, leaves the goods on the road!!!!!

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Willigise C.
purchased on 05/04/2024
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5 /5
★★★★★

The package arrived on time and in perfect condition

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Soizic M.
purchased on 08/04/2024
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5 /5
★★★★★

Quality product and fast delivery

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Deborah L.
purchased on 07/04/2024
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5 /5
★★★★★

Quality service, consideration of new models by phone contact.

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Romain L.
purchased on 31/03/2024
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5 /5
★★★★★

Product that perfectly meets my expectations, the description was perfect.

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Jérémy D.
purchased on 30/03/2024
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5 /5
★★★★★

Fast delivery Very very satisfied with my purchase Trampoline 4m23 oval need two people to assemble it about 3 hours of assembly

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Stessy C.
purchased on 07/04/2024
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5 /5
★★★★★

Top delivery. Pleasant and professional delivery person

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Lapeyre N.
purchased on 07/04/2024
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5 /5
★★★★★

Fast delivery, product in perfect condition

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Margit F.
purchased on 19/03/2024
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3 /5
★★★☆☆

Trampoline received quickly but with legs that have paint chips and a non-functional bracket to secure the posts.

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Corinne F.
purchased on 08/04/2024
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Answer from France Trampoline
Hello, We apologize for the inconveniences encountered with your trampoline. To remedy this situation, we took immediate measures by sending you the basketball hoop as a goodwill gesture, as you requested, along with the missing bracket. We hope this action has contributed to your satisfaction and that you can now fully enjoy your trampoline. Best regards, The France Trampoline team
3 /5
★★★☆☆

The arch does not hold well in the safety net, I have already requested to receive a 10 cm piece to see if it holds better! No positive feedback yet

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Jérémy M.
purchased on 07/04/2024
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5 /5
★★★★★

A product of very high quality and impeccable customer service! long live made in France...

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Jerome L.
purchased on 07/04/2024
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5 /5
★★★★★

Everything is great!

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Nina F.
purchased on 16/03/2024
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5 /5
★★★★★

Good price-performance ratio, compatible with other manufacturers

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Christian S.
purchased on 15/03/2024
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5 /5
★★★★★

It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done

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Christine M.
purchased on 05/04/2024
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4 /5
★★★★☆

Delivery too expensive!

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Joseph E.
purchased on 07/04/2024
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5 /5
★★★★★

Very good

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Michel A.
purchased on 05/04/2024
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5 /5
★★★★★

Fast and careful delivery. Perfect!

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Marie B.
purchased on 03/04/2024
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4 /5
★★★★☆

Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.

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Florence O.
purchased on 03/04/2024
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5 /5
★★★★★

Corresponds exactly to what we expected, the quality is there

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Anne D.
purchased on 05/04/2024
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5 /5
★★★★★

Order and delivery very fast, all good, it's perfect

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Jc R.
purchased on 03/04/2024
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5 /5
★★★★★

Perfect

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Laurent P.
purchased on 05/04/2024
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5 /5
★★★★★

We ordered a Ninja Max Pack course. The delivery was fast and problem-free. The quality is really very good and we are absolutely satisfied with the price-performance ratio. Absolute recommendation!

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Dana N.
purchased on 14/03/2024
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5 /5
★★★★★

Fast delivery, Quality product, our son is very happy with his birthday gift

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Elodie N.
purchased on 03/04/2024
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5 /5
★★★★★

Clarity of information and tracking. Fast delivery

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Matthieu N.
purchased on 02/04/2024
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5 /5
★★★★★

We are happy to have found you. Already for the spare parts that fit our trampoline purchased in Belgium 10 years ago. The welcome was very professional. We plan to place an order to equip our grandchildren.

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Madeleine R.
purchased on 25/03/2024
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4 /5
★★★★☆

Good listening, correct service

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Christian R.
purchased on 04/04/2024
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5 /5
★★★★★

Matches my search

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Nelly M.
purchased on 01/04/2024
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5 /5
★★★★★

Excellent customer service!!

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Vincent D.
purchased on 03/04/2024
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5 /5
★★★★★

Very good

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Yves R.
purchased on 29/03/2024
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5 /5
★★★★★

Good fun products for children

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Bertrand N.
purchased on 03/04/2024
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4 /5
★★★★☆

Delivery completed without problems and within the expected time.

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Jojo C.
purchased on 02/04/2024
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5 /5
★★★★★

On time, intact package, excellent material and corresponding.

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Carolina B.
purchased on 09/03/2024
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3 /5
★★★☆☆

Very good product, however the materials are much thinner than the old trampolines. I give 3 stars because I find it extremely unfortunate that it is so expensive to buy a whole trampoline rather than the parts to restore the existing one. I don't find it very ecological or economical.

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Sabrina F.
purchased on 30/03/2024
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Answer from France Trampoline
Hello, Thank you for sharing your opinion on our product. We take your comments into account, however, it is important to note that the materials used may vary depending on the trampoline model chosen. You opted for our entry-level trampoline Start'up, which is designed with lighter and thinner materials to offer an affordable product. If you are looking for a quality similar to what you had before, we recommend you look towards our round Jump'up or Boost'up models, which offer a more robust and durable structure. Additionally, when ordering multiple spare parts, feel free to contact us by email or phone. We would be happy to offer you a discount on the lot, as we understand that it can be costly to order many parts at once. If you have any other questions or concerns, please do not hesitate to contact us at any time. Best regards, The France Trampoline team.
4 /5
★★★★☆

Well received. Solid and reliable material but the assembly guide lacks precise details for certain steps and the fasteners received were different from those indicated in the same guide. Posts difficult to fit into the intended support. Forcing required. Nice final result after quite a bit of sweating to assemble it.

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Marie G.
purchased on 29/03/2024
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2 /5
★★☆☆☆

The slide is not good quality, the paint is falling and rust comes up very quickly.

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Cristian Camilo G.
purchased on 29/10/2023
Answer from France Trampoline
Hello, Thank you for your feedback. We are very sorry for the inconvenience you have experienced with our slide. Customer satisfaction is our priority, and we regret that you have had this experience. Our slides are made from galvanised steel, designed to withstand the test of time and the elements. We are therefore very surprised and sorry to hear that your slide is deteriorating faster than it should. We'll be sending you an e-mail to find out more about the situation and come up with an appropriate solution. We hope that your children have been able to enjoy the slide. Kind regards, The France Trampoline team
5 /5
★★★★★

Fast delivery, easy assembly!

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Christiane S.
purchased on 09/03/2024
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5 /5
★★★★★

Perfect

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Veronique D.
purchased on 02/04/2024
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1 /5
★☆☆☆☆

I still haven't received my order after a week and a half

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Nicolas B.
purchased on 01/04/2024
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Answer from France Trampoline
Hello, your order is marked as delivered the day after it was shipped. If you still haven't received your package, we recommend that you contact our customer service by phone or email. We will get back to you quickly. The France Trampoline team.
5 /5
★★★★★

A product that meets expectations for the pleasure of the little group, and excellent delivery tracking.

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Thomas V.
purchased on 01/04/2024
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4 /5
★★★★☆

Very happy

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Franck B.
purchased on 29/03/2024
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