★★★★★
based on 21350 reviews published
Latest positive customer reviews
Completely satisfied with my order and the way it went, no problem retrieving the package from a collection point (plus there was a €3 discount if we chose this delivery method!), and the tarp I bought is easy to install and seems to be of good quality, I hope now that it will withstand the winter. 😉 I recommend +++!
A small unforeseen event caused the delivery not to happen on time... nothing important, but as time went by, I suspected that the delivery would not take place on D-Day...
Very well done site. The customer service by phone is perfect, I want to emphasize that. The ordered trampoline is of good quality, it shows and it is confirmed when you use it. The assembly is difficult in several phases but we eventually manage to do it. My only criticism concerns the delivery and is therefore directed at the carrier: although an appointment had been set, they showed up two days earlier, without warning, which caused me several types of problems.
Excellent service, nothing to complain about
Not at all disappointed with our order. Product out of stock at the time of our purchase but received before the expected deadline. No problem with assembly, easy explanatory notice, you can see that the product is robust and of good quality. I recommend.
PERFECT
Very good order tracking. The customer support contacted me to verify the compatibility of my purchase with my trampoline, and offered me alternative solutions since it was not compatible. Extremely fast delivery: delivered the next day!!!
Experience facilitated by the ordering interface. Fast delivery. Product complies with our expectations. I recommend this site.
Excellent quality product. Good safety. Complies with our expectations and the protective cover is a plus. Good deals.
Fast delivery. Clear manual.
Very professional, quality trampoline, very good bounce. Fast and serious delivery...
Good quality material. Express delivery made within the requested time, in two parts because one part was out of stock. The carrier even went faster than the emails notifying us of the arrival of the packages.
I am very satisfied with this service. Before ordering, I asked questions via the France Trampoline website. The answers were provided directly by an assistant over the phone. Then I placed my order, the item was not in stock but I had just the restocking date and I was delivered before the scheduled date. I was able to choose the delivery date by SMS and I was delivered at the agreed time at my home. I remember two essential points for me when I place an order: having a contact person who is very easily reachable (email, phone) and a customer service that is not overpriced. I therefore recommend the France Trampoline site as well as its delivery company.
Serious product, fast delivery. Happy with my purchase
Delivery a bit long
Perfect
Delivery on time. Good quality trampoline
After-sales service (since it was about replacement parts) impeccable and very responsive. I recommend France Trampoline.
Very good quality
Good quality, correct delivery time.
CORRECT SERVICE
Perfect, my 13-year-old son loves it and doesn't leave it. Perfect for doing sequences. We recommend it....
France Trampoline ... Super! The only site where I could find the specific jumping mat for my trampoline, with the right details in the description for the choice. The size of the trampoline, the size of the mat, the number of springs, the length of the springs. In short, I had searched everywhere internationally and found it only there. Well, I was a bit disappointed when I saw that the product would only be available around January 2, which for me is more than 2 months, but it's better than ordering, paying, and receiving a nice email telling you that the product is no longer in stock, will only be available in ... and that if you want, we can issue a refund that takes a month to arrive. I speak from experience. But the joke is that the mat was in stock and I received it within the week. It's probably a stroke of luck, but in the end, I recommend!
Very satisfied with the availability of the sales advisors. However, I regret not having received a commercial gesture following the waiting time for the anchoring kit which prevented us from installing the trampoline this year. Best regards
Telephone attention was very helpful, quick delivery, no incidents,
Perfect
Very good, nothing to complain about!
Fast, good quality.
Very good product, as expected
I recommend 100%. Very high quality, very competitive price, even cheaper than the big brands. Top delivery service and after-sales service that is operational!! What more can I say: one thing; "Let's support French companies!!! it's possible when you just look a little on the internet" In any case, my next purchase will be the hammock!! ! Again BRAVO
I am happy with the product and the service. The staff is competent and responsive, things were well explained to me. As for the customer service, same welcome and same responsiveness. This is what the customer is looking for: product quality, staff advice, and reliable customer service.
In three words Perfect fast efficient
Excellent and very serious company with an efficient and serious customer service. Indeed, the customer service replaced a 4.60m net with a 4.90m one because it was too small for my 4.60m trampoline, and with shipping costs covered. Thank you
I am very happy with the handling of my order, from the user guide to delivery. Thank you.
Corresponds well to the description, the quality is there. The children are delighted (4 - 5 years old). Delivery and customer service very satisfactory. I recommend this product.
Everything perfect! Thank you
+1 customer service (responsive to questions asked, product being restocked)
Good product that meets my expectations, delivered on time and well packaged.
Good product but received a bit late
Very good