9.4/10
★★★★★
based on 21356 reviews published

Latest positive customer reviews

5 /5
★★★★★

Quick delivery. Excellent contact by phone.

User icon
Denise A.
purchased on 19/07/2016
Translated review
5 /5
★★★★★

Some points of the assembly instructions are not clear

User icon
Manuel J.
purchased on 18/07/2016
Translated review
4 /5
★★★★☆

Very good rating

User icon
Sylvette D.
purchased on 17/07/2016
Translated review
5 /5
★★★★★

Excellent service;

User icon
Daniele S.
purchased on 09/06/2016
Translated review
5 /5
★★★★★

Commercial gesture made for a lost spring. Good understanding, speed of dispatch, a company that has excellent ethics and is not exclusively mercantile. I will recommend

User icon
Isabelle C.
purchased on 18/07/2016
Translated review
5 /5
★★★★★

Fast delivery Quality packaging Well-made product I recommend

User icon
Adriana R.
purchased on 17/07/2016
Translated review
5 /5
★★★★★

I would like there to be more springs, so that when I jump it is higher and bigger. Thank you

User icon
Cesar H.
purchased on 13/07/2016
Translated review
4 /5
★★★★☆

Good service overall. The only downside concerns the protectors for the posts. The photo shows 6 protectors while the price is a unit price, without it being clearly stated. We needed 6 protectors and only received one. We had to place another order and pay for shipping again.

User icon
Bernard M.
purchased on 16/07/2016
Translated review
5 /5
★★★★★

Package received quickly within the announced deadlines. The carrier informs you of the day and time of delivery. Excellent service. Thank you

User icon
Christine M.
purchased on 18/07/2016
Translated review
4 /5
★★★★☆

Order well executed within the allotted time, the only thing is that we had to block the day to wait for the carrier who finally delivered around 5 PM, and left the package in the alley ?in front of the cars?and did not help us to put it in a more tactical place despite the weight. He explained that many of his colleagues were on vacation and that he was therefore overwhelmed ?hence the late delivery time?and rushed. Regarding the trampoline, it meets our expectations, the only small downside would be the opening to access it we are afraid that the net will wear out over time ?we would have preferred a closure?and we looked if we were going to change it the cost of it is quite significant ?***??and the green protective cover ?to hide the springs?that we cannot put on correctly because of the ladder.

User icon
Berangere F.
purchased on 12/07/2016
Translated review
Answer from France Trampoline
Hello Madam, We apologize for the small inconvenience caused by the delivery person. The delivery person can be very helpful in assisting you to place the trampoline in your desired location, but he is not obliged to do so, particularly for insurance and liability reasons. Unfortunately, it is true that during the summer vacation period, delivery people have busier schedules, which may explain why he did not take the time to provide you with this service, which he is not required to do. Regarding the closure of the Access trampoline net, it consists of 2 overlapping net panels, as mentioned on the product sheet. Our Access range includes the basics of the trampoline, at a reduced price. However, if you were interested in a trampoline with a net equipped with a zipper closure, we would have naturally recommended a model from our Jump'Up range. If you have any other questions, please know that we remain at your disposal. The France Trampoline Team.
5 /5
★★★★★

Super service

User icon
Marcelle P.
purchased on 14/07/2016
Translated review
5 /5
★★★★★

Fast, helpful, quality material, excellent value for money.

User icon
Christophe A.
purchased on 12/07/2016
Translated review
5 /5
★★★★★

Quality product, which makes our children happy, easy to assemble after a quick delivery!

User icon
Cecile D.
purchased on 16/07/2016
Translated review
5 /5
★★★★★

Very professional

User icon
Malivert R.
purchased on 17/07/2016
Translated review
5 /5
★★★★★

Perfect and fast

User icon
Olivier P.
purchased on 17/07/2016
Translated review
4 /5
★★★★☆

Delivered on time, courteous delivery person who calls before coming which is very good. Too bad to have to block an entire day to wait for the delivery person, I don't call that an appointment...

User icon
Natalie G.
purchased on 17/07/2016
Translated review
5 /5
★★★★★

Product compliant and deadline respected

User icon
Patrice H.
purchased on 18/07/2016
Translated review
4 /5
★★★★☆

Order dispatched quickly. Delivery on the agreed day. No issues

User icon
Frederic M.
purchased on 16/07/2016
Translated review
5 /5
★★★★★

Quality trampoline and responsive customer service thank you

User icon
Julien L.
purchased on 19/07/2016
Translated review
5 /5
★★★★★

I am very satisfied with my purchase and the customer service

User icon
Emilie P.
purchased on 15/07/2016
Translated review
5 /5
★★★★★

Very good advice for selecting the replacement mat model. Thank you!

User icon
Stephane M.
purchased on 15/07/2016
Translated review
4 /5
★★★★☆

Trampoline delivered quickly and meets our expectations

User icon
Kâli D.
purchased on 14/07/2016
Translated review
4 /5
★★★★☆

Delivery on time. Slightly deformed box but no damage. Easy assembly and good quality material.

User icon
Christophe R.
purchased on 12/07/2016
Translated review
5 /5
★★★★★

Very good product, the quality is there.. Fits very well in our small garden, relatively easy to assemble. The only downside is the delivery: you have to block the day and no delivery on Saturday.

User icon
Jacquet C.
purchased on 07/07/2016
Translated review
5 /5
★★★★★

Perfect and very fast

User icon
Fabrice R.
purchased on 16/07/2016
Translated review
4 /5
★★★★☆

Good quality. Well packaged. Ladder not easy to assemble. Assembly time is a bit too long. Anchoring system not great. Might need a protective cover. Final result (good finish) is largely satisfactory compared to other trampolines I have had. See wear over time. Best regards.

User icon
Jean-noel M.
purchased on 13/07/2016
Translated review
5 /5
★★★★★

The information and attention from the lady who assisted me was very good in all aspects

User icon
Beatriz P.
purchased on 13/07/2016
Translated review
4 /5
★★★★☆

Good quality product and as described.

User icon
Thibert P.
purchased on 13/07/2016
Translated review
5 /5
★★★★★

No problem

User icon
Alexandre O.
purchased on 11/07/2016
Translated review
4 /5
★★★★☆

I would have rated it very good if there hadn't been a missing part. But the customer service handled the problem well.

User icon
Stephanie V.
purchased on 14/07/2016
Translated review
5 /5
★★★★★

Excellent

User icon
Jacques S.
purchased on 08/07/2016
Translated review
5 /5
★★★★★

Very happy with the product. We were very well received on the phone and given great advice. We highly recommend this site. Bravo!!!!

User icon
Dedryver C.
purchased on 04/07/2016
Translated review
5 /5
★★★★★

Nothing to report

User icon
Delphine M.
purchased on 13/07/2016
Translated review
4 /5
★★★★☆

Delivery on time and good quality material. satisfied for now

User icon
Pascal P.
purchased on 12/07/2016
Translated review
5 /5
★★★★★

Availability, responsiveness, excellent.

User icon
Christian V.
purchased on 15/07/2016
Translated review
4 /5
★★★★☆

No problem with the order. For the delivery, there was a delay issue. Your service asked me to call the carrier, but that should have been done by your service, not asking the customer to take care of it. Upon delivery, the protective film was no longer there and one package was torn open with 2 loose metal pieces.

User icon
Alain O.
purchased on 10/07/2016
Translated review
5 /5
★★★★★

Perfect

User icon
Bernard L.
purchased on 11/07/2016
Translated review
5 /5
★★★★★

Fast delivery. Order as described

User icon
Sylvain C.
purchased on 13/07/2016
Translated review
5 /5
★★★★★

Quality provider.

User icon
Nadege L.
purchased on 09/07/2016
Translated review
5 /5
★★★★★

Perfect

User icon
Patrice S.
purchased on 07/06/2016
Translated review