9.4/10
★★★★★
based on 21356 reviews published

Latest customer reviews

3 /5
★★★☆☆

A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...

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Marc D.
purchased on 13/11/2016
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Answer from France Trampoline
Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.

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Christian G.
purchased on 12/11/2016
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5 /5
★★★★★

Very good.

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David F.
purchased on 11/11/2016
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4 /5
★★★★☆

Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..

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Michel V.
purchased on 10/11/2016
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5 /5
★★★★★

Excellent product, rushed carrier: minimum service and left...

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Didier B.
purchased on 13/11/2016
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3 /5
★★★☆☆

Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...

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Erwann G.
purchased on 12/11/2016
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Answer from France Trampoline
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
4 /5
★★★★☆

Delivery a bit long (more than a week) but very good packaging, well-protected material.

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Anne Z.
purchased on 06/11/2016
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4 /5
★★★★☆

Delivery ok Easy to use website

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Geoffrey P.
purchased on 09/11/2016
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3 /5
★★★☆☆

Fast delivery, well-packaged product

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Daniel R.
purchased on 10/11/2016
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5 /5
★★★★★

Perfect.

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Jean G.
purchased on 10/11/2016
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5 /5
★★★★★

Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards

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Serge V.
purchased on 10/11/2016
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5 /5
★★★★★

Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great

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Laurent L.
purchased on 21/10/2016
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5 /5
★★★★★

Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.

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Patrick S.
purchased on 09/11/2016
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5 /5
★★★★★

Very good responsiveness

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Edouard L.
purchased on 09/11/2016
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5 /5
★★★★★

Nothing to complain about, service and delivery impeccable. Thank you

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Pierre J.
purchased on 10/11/2016
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2 /5
★★☆☆☆

I ordered a protective net to replace the one from an old model. The type of protection had changed and I had to buy a more expensive model: limited satisfaction. As a gift, I was given support bars... For the delivery, I had to wait 3 weeks. Since then, I have dismantled my trampoline for winter and I haven't dared to open the package = surprise this spring! Will it fit?

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Alexandre M.
purchased on 24/10/2016
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Answer from France Trampoline
Hello Sir, we have taken your feedback into account and we apologize for the inconvenience felt. After verification, we found no trace of an exchange regarding your order. You ordered a protective net with posts for a JumpUp 390 trampoline. The delivery tracking indicates that it was made within 3 days by the carrier with an appointment. We just left you a voicemail so that we can get more information and better assist you when reassembling your trampoline in spring 2017. Please know that we remain at your disposal at 05 56 36 04 62 from Monday to Friday. Sincere regards, The France Trampoline team.
5 /5
★★★★★

Very good quality, very professional and serious, to recommend.

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Patrick C.
purchased on 08/11/2016
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4 /5
★★★★☆

Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.

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Paul M.
purchased on 07/11/2016
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5 /5
★★★★★

Ease of ordering online, fast and efficient delivery, very good product.

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Emilie C.
purchased on 04/11/2016
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5 /5
★★★★★

From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).

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Pascale M.
purchased on 04/11/2016
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5 /5
★★★★★

+++

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Thierry F.
purchased on 09/11/2016
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5 /5
★★★★★

Fast delivery and super product.

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Franck T.
purchased on 05/11/2016
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4 /5
★★★★☆

Good service, attentive.

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Marcela D.
purchased on 06/11/2016
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5 /5
★★★★★

I recommend this site, perfect delivery, well packaged and the product completely meets my expectations. The tarp fits perfectly for a trampoline of the Decathlon brand measuring 3.65m. Good quality of the tarp, I am completely satisfied.

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Thierry A.
purchased on 04/11/2016
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4 /5
★★★★☆

Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.

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Gaelle C.
purchased on 06/11/2016
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5 /5
★★★★★

No problems, very satisfied.

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Jean-michel C.
purchased on 05/11/2016
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4 /5
★★★★☆

Top.

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Sylvain P.
purchased on 05/11/2016
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5 /5
★★★★★

Very responsive after-sales service, perfect handling.

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Julien C.
purchased on 07/11/2016
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5 /5
★★★★★

Very fast delivery, exchanges with the call center very efficient, friendly and understanding for my delivery (my daughter's birthday).

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Franck R.
purchased on 26/09/2016
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5 /5
★★★★★

Very good, nothing to complain about.

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Jerome T.
purchased on 06/11/2016
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4 /5
★★★★☆

Delivery by appointment imposed, and any proposed day is always the same time. This was quite complicated.

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Cedric H.
purchased on 01/11/2016
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5 /5
★★★★★

The carpet corresponds to the description, punctual delivery

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Micol C.
purchased on 03/11/2016
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5 /5
★★★★★

Very satisfied everything perfect as agreed

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Valter A.
purchased on 01/11/2016
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4 /5
★★★★☆

Good.

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Jacqueline J.
purchased on 03/11/2016
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4 /5
★★★★☆

Good.

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Jacqueline J.
purchased on 03/11/2016
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5 /5
★★★★★

The after-sales service is really very efficient and very responsive. I thank France Trampoline for the quality of their material and service.

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Tresch C.
purchased on 21/10/2016
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5 /5
★★★★★

Ease and friendliness of the phone contact, speed of shipping and delivery, good condition of the package.

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Maryse C.
purchased on 03/11/2016
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5 /5
★★★★★

Courteous and efficient assistance, punctual delivery

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Ilenia S.
purchased on 31/10/2016
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5 /5
★★★★★

Just perfect as usual.

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Brigitte B.
purchased on 02/11/2016
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3 /5
★★★☆☆

Include a plan on how to assemble it. I have 8 ropes for 3 nets???

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Jonas Z.
purchased on 08/11/2016
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Answer from France Trampoline
You will receive assembly instructions via email for your residential nets.