Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

B
Bernard G.
Rating: 4 out of 5
following a purchase from 01/04/2017
Serious company. Offers custom solutions on site, but doesn't really do it, unfortunately.
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J
Jean-marc V.
Rating: 5 out of 5
following a purchase from 04/04/2017
Perfect in every way, help and advice by phone before ordering, order received in 3 days. A little advice during assembly, I called and got my answer. To finish, super quality trampoline, the whole family is enjoying it!
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F
Fanny M.
Rating: 5 out of 5
following a purchase from 03/04/2017
Very good
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R
Rodica G.
Rating: 5 out of 5
following a purchase from 04/04/2017
Super good quality trampoline, very durable.... TOP
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L
Laurence N.
Rating: 4 out of 5
following a purchase from 02/04/2017
Very good product, fits very easily on the trampoline
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D
Delphine M.
Rating: 5 out of 5
following a purchase from 05/04/2017
Fast delivery
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R
Rose B.
Rating: 5 out of 5
following a purchase from 06/04/2017
Very professional. Anticipated a mistake on my part and corrected it. The product was delivered quickly, and everything was perfect.
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S
Sonia D.
Rating: 5 out of 5
following a purchase from 28/03/2017
Very good product, pleasant and commercial contact
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Pierre-loïc S.
Rating: 5 out of 5
following a purchase from 06/04/2017
Very good
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M
Michelle G.
Rating: 5 out of 5
following a purchase from 28/03/2017
Very good
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C
Christian M.
Rating: 5 out of 5
following a purchase from 28/03/2017
Very good service, appointment scheduling and punctuality for the appointment. Thank you
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D
Dany D.
Rating: 3 out of 5
following a purchase from 05/04/2017
The packaging had a hole but the package was not damaged at the pickup point.
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Response from France Trampoline
Dear customer, packaging is an integral part of the product, which is why, in case of doubt or complaint, we remain available at 05.56.36.04.62 to resolve any situation that may pose a potential danger.
G
Guy P.
Rating: 5 out of 5
following a purchase from 01/04/2017
Very good
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J
Jonas P.
Rating: 5 out of 5
following a purchase from 07/03/2017
Top communication, great custom products! Again and again. Thank you very much.
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A
Aurelie V.
Rating: 3 out of 5
following a purchase from 04/04/2017
Fast service but excessive shipping costs for spare parts.
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Response from France Trampoline
Dear customer, shipping costs are flat-rate and include preparation and transport fees, without which we cannot ensure delivery with signature and tracking.
O
Orlane C.
Rating: 5 out of 5
following a purchase from 27/03/2017
Superior quality trampoline and easy assembly
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B
Bruno T.
Rating: 4 out of 5
following a purchase from 01/04/2017
Good service; fast delivery and product as advertised
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A
Anne-gaëlle C.
Rating: 4 out of 5
following a purchase from 27/03/2017
Happy with the order, it meets our expectations. It's great to find small parts sold individually. However, why such packaging and consequently a higher shipping price than the purchases.
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E
Elodie D.
Rating: 5 out of 5
following a purchase from 03/04/2017
Easy assembly, good quality product, the kids are delighted!
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B
Bruno C.
Rating: 4 out of 5
following a purchase from 28/03/2017
Order received on time with very good tracking.
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C
Club Tiempo Libre S.
Rating: 5 out of 5
following a purchase from 08/03/2017
The service was very friendly and they served very quickly
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G
Giampiero C.
Rating: 5 out of 5
following a purchase from 04/04/2017
Fast and precise
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C
Claudine P.
Rating: 5 out of 5
following a purchase from 04/04/2017
Perfect and very professional
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L
Lise P.
Rating: 4 out of 5
following a purchase from 30/03/2017
Very good product
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Y
Yann P.
Rating: 5 out of 5
following a purchase from 02/04/2017
Good service
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M
Martina S.
Rating: 5 out of 5
following a purchase from 15/03/2017
The contact and support beforehand were very professional, helpful, and accommodating. We are totally thrilled with our residential net, it looks very appealing, is well made, and is a real eye-catcher. The only criticism is the instructions for assembling the residential net. Partly in poor German and hard to follow, especially the lacing or the knots to fix the net took several hours! However, we would definitely recommend the provider, as we are very satisfied with the end product!
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D
Dominique B.
Rating: 4 out of 5
following a purchase from 31/03/2017
Robust and well-secured material
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P
Philippe B.
Rating: 5 out of 5
following a purchase from 03/04/2017
Nothing to report frankly, another site that deserves to be known.
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J
Jocelyne P.
Rating: 5 out of 5
following a purchase from 03/04/2017
Excellent
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F
Françoise L.
Rating: 5 out of 5
following a purchase from 04/04/2017
Impeccable
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A
Audrey B.
Rating: 5 out of 5
following a purchase from 20/01/2017
Excellent site, excellent delivery, excellent quality
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Xavier C.
Rating: 5 out of 5
following a purchase from 31/03/2017
Order placed with customer service: attentive to needs, very friendly and available. Delivery within the announced deadlines (4 days). Impressive quality product compared to Decath and others that are certainly cheaper.. Clear instructions but difficult to assemble alone. It is specified that two people are needed for assembly and I confirm that it should be faster!
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 02/04/2017
Good material for now, the spring protector is however a bit too large and makes waves.
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E
Eric C.
Rating: 5 out of 5
following a purchase from 31/03/2017
Very good value for money excellent site
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H
Helene D.
Rating: 4 out of 5
following a purchase from 19/03/2017
Trampoline corresponding to what we wanted. Characteristics very well described on the site. A small downside though, the net had two snags seen during assembly.
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S
Sylvain P.
Rating: 4 out of 5
following a purchase from 03/04/2017
Good
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S
Sylvain M.
Rating: 5 out of 5
following a purchase from 27/03/2017
Very good order tracking, quick delivery and satisfied with the product
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B
Bruno R.
Rating: 5 out of 5
following a purchase from 01/04/2017
Fast and compliant
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H
Hugues D.
Rating: 5 out of 5
following a purchase from 02/04/2017
Very good
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M
Massimo M.
Rating: 4 out of 5
following a purchase from 10/03/2017
There was some misunderstanding regarding the delivery, however I appreciated the concern shown with phone calls initiated by the customer support until the issue was resolved. Recommended.
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