★★★★★
based on 21665 reviews published
Latest positive customer reviews
Very good service contacted by customer service after making a reference error. I recommend.
Simple and quick purchase. Fast and hassle-free delivery.
Following the product ordered being out of stock, additional information during this long waiting period would have been welcome
Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)
Net meeting my expectations. The quality is always on point
Nothing to say. Everything went as planned.
I am happy with the product. However, the delivery was relatively scandalous as the delivery person left the package in front of the gate and not inside where I asked him to, claiming that he didn't want to damage his truck which belongs to him. Apparently, he had already come and knew that his truck would be damaged if he went where I asked him to drop off the delivery. Knowing this, why did he take the delivery if he couldn't bring the merchandise?
Perfect. Renewal of the protective cover that preserves the trampoline fabric.
Perfect
Perfect in every way
Available, friendly, and competent contact person
Perfect item, delivery within the announced timeframe
Functional cushion
Super delivery on the scheduled date and with respect
We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊
Very serious store, very good quality materials....
Very good
Very good quality.
It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!
Fast delivery, the ordered item is of very good quality, I highly recommend you
Order well received.
Unfortunately, the wrong product was included in the first delivery. It was replaced without any issues.
Very good product
Very good trampoline, easy assembly
We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.
Very good product.
Very satisfied.
The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.
Product conforms, clean package.
Excellent product, excellent delivery times. Slightly inadequate packaging.
Perfect
Very professional follow-up, super good quality item
Not installed yet, thank you
The net was not available, so the delays were a bit long, but when the merchandise was announced, I was regularly informed about the departure of the package and its tracking. I recommend the seriousness of the after-sales service of France Trampoline. Merchandise arrived in very good condition. Bravo to the whole team
4 stars just because the delay was very long and without news. Too bad. I had to call to get news about my order and very good phone reception. We knew there was a supply delay, but once the delay passed, an email to announce the delay would have been appreciated
Very very good product, the children are delighted. Quality product, after-sales service very very good. I recommend with my eyes closed.
Very good and friendly technical support. Here I was able to get a suitable spare part for my trampoline from a manufacturer that no longer exists.
I left a voicemail. Callback the next day from a pleasant and competent advisor. A person on the other end of the line! Extraordinary!
Very good support. The hotline staff in France was very eager to expedite the order, as it was delayed due to an error on my part (incorrect information). It worked out and the gift arrived on time.
Everything was very simple: order online and delivery. Except for a small downside: the assembly, we took longer than expected and the instructions were sometimes not obvious to understand.