Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

P
Philippe M.
Rating: 4 out of 5
following a purchase from 02/03/2017
Good product quality
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Jean Francois B.
Rating: 4 out of 5
following a purchase from 07/03/2017
Efficiency, speed. Easy replacement if defective parts. Very good quality material. A brief assembly guide is to be expected.. Very satisfied.
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Vincent I.
Rating: 5 out of 5
following a purchase from 04/03/2017
multiple orders. quality products without issues... top notch.
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Thierry B.
Rating: 4 out of 5
following a purchase from 03/03/2017
Perfect
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Caroline B.
Rating: 4 out of 5
following a purchase from 06/03/2017
Fast and reliable delivery
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David S.
Rating: 4 out of 5
following a purchase from 07/03/2017
Hello, I ordered a hammock, hoping to have a quality proportional to the price. For now it holds, but the screwed structure regularly loosens and I fear it won't hold much longer than the previous ones...
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Bertrand F.
Rating: 4 out of 5
following a purchase from 07/03/2017
Reactive customer service (mobilized for a small issue). Quality company and material.
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Sebastien A.
Rating: 5 out of 5
following a purchase from 05/03/2017
Nothing to say. Complies with the description and quality is up to par
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Natascia R.
Rating: 5 out of 5
following a purchase from 03/03/2017
Absolutely satisfied with both the assistance and the delivery..
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Gregory F.
Rating: 5 out of 5
following a purchase from 03/03/2017
very good site I recommend quality trampoline
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Cedric A.
Rating: 5 out of 5
following a purchase from 05/03/2017
everything perfect from advice to ordering and through delivery
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Aline B.
Rating: 5 out of 5
following a purchase from 26/01/2017
Nothing to complain about. Delivery without issues. Trampoline easy to assemble (I did it alone with my 2 children aged 5 and 7 ;-) ) And everyone is satisfied, from my husband to the children! It's perfect!
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Frédérique S.
Rating: 5 out of 5
following a purchase from 16/02/2017
I am very happy with my purchase, it allowed us to renovate our 5-year-old trampoline, it is like new and my daughters are over the moon; gymnasts, they were eagerly awaiting the delivery! Everything is perfect!!! Just happiness and smiles from ear to ear!
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Sara M.
Rating: 5 out of 5
following a purchase from 02/03/2017
Satisfied with the product. But not about the shipping. They told me one day, then another. Then an hour and they came 4 hours after the deadline. Terrible transport
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Response from France Trampoline
Dear Madam, we thank you for your positive feedback regarding our product. As for the shipping, unfortunately, sometimes situations occur that are beyond our control and are not always easy to manage from a distance. However, we remain at the complete disposal of our customers to try to meet all your needs, including shipping and delivery. If you happen to place a new order on our site, please do not hesitate to contact us for anything. We wish you a great day and lots of fun jumping on your new trampoline! Remaining at your disposal, the Salt'in Italy team
C
Céline L.
Rating: 4 out of 5
following a purchase from 02/03/2017
We are very satisfied with our trampoline
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Antonio T.
Rating: 5 out of 5
following a purchase from 02/03/2017
One of the most courteous and correct services I have ever had. The product seems to be of excellent quality.
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Quentin V.
Rating: 5 out of 5
following a purchase from 02/03/2017
delivered as promised on time
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Andrea C.
Rating: 5 out of 5
following a purchase from 18/02/2017
very professional. delivery within the indicated times. clear assembly instructions.
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Monique T.
Rating: 4 out of 5
following a purchase from 08/02/2017
Hello, Thank you for sending us what was missing in the packages. Perhaps pay attention with some of your delivery drivers, because upon receiving the 3rd package, the driver placed a small package at the same time as the package for the protective net. Have a good day.
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François T.
Rating: 5 out of 5
following a purchase from 02/03/2017
Excellent
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Fabrice V.
Rating: 5 out of 5
following a purchase from 28/02/2017
I am very satisfied with the ability to order all the broken parts of my trampoline without having to change it just because the wind took it away, I say bravo and thank you.
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Pierre F.
Rating: 5 out of 5
following a purchase from 01/03/2017
Very good site, the trampoline is of excellent quality, the shipping was quick and serious. Our daughters are delighted! I highly recommend this site.
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Marie H.
Rating: 5 out of 5
following a purchase from 27/02/2017
Fast delivery. The trampoline I ordered was out of stock, so they offered me the next size up at the same price.
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Barbara B.
Rating: 5 out of 5
following a purchase from 01/03/2017
I was satisfied with the order, the purchase assistance, and the speed in handling all the formalities!!!!
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Oscar F.
Rating: 5 out of 5
following a purchase from 02/03/2017
Very good product. This is the second time we buy from them.
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Bianca G.
Rating: 5 out of 5
following a purchase from 01/03/2017
Very good advice.
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Daniel R.
Rating: 4 out of 5
following a purchase from 01/03/2017
From start to finish I encountered no problems and the delivery was very quick, the carrier informed me well about the delivery.
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Martine J.
Rating: 4 out of 5
following a purchase from 27/02/2017
Very good
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C
Cecile P.
Rating: 5 out of 5
following a purchase from 26/02/2017
The trampoline is as described and the order tracking is excellent.
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Laurent P.
Rating: 4 out of 5
following a purchase from 01/03/2017
Good, however, shipping costs are very high when ordering just a small spare part.
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Sebastien F.
Rating: 5 out of 5
following a purchase from 01/03/2017
Order processed very quickly. Product conforms to what I expected.
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Sylvain F.
Rating: 5 out of 5
following a purchase from 01/03/2017
Very good telephone advice (it helps when you have a non-standard trampoline...) A defect on the received tarp (holes but that can happen), so not happy, but a great after-sales service and a new tarp received a few days later. Tarp of good quality at first glance or rather at first jump... So, the kids are delighted and dad is a hero. Good continuation.
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J
Jose P.
Rating: 5 out of 5
following a purchase from 21/02/2017
I hope the supports connecting the springs and the fabric are well galvanized. In the previous delivery, they were not, and when they rusted, they caused the premature breakage of the straps. Thank you,***
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G
Gilles T.
Rating: 5 out of 5
following a purchase from 25/02/2017
Excellent
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Irene A.
Rating: 4 out of 5
following a purchase from 27/02/2017
Products meet my expectations.
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Vincent J.
Rating: 5 out of 5
following a purchase from 21/02/2017
Trampoline demo order delivered quickly. After missing items in the packages, a satisfactory solution was found with very responsive customer service.
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Serge B.
Rating: 5 out of 5
following a purchase from 27/02/2017
Very good product, impeccable delivery: perfect!
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Cendrine D.
Rating: 4 out of 5
following a purchase from 22/02/2017
Order received very quickly. Thank you. The net meets our expectations but I preferred the old model compared to the zipper that slides very poorly.
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Daniel S.
Rating: 5 out of 5
following a purchase from 26/02/2017
Very good service. The order arrived within the specified time. The trampoline is of very good quality and easy to assemble.
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Aline B.
Rating: 3 out of 5
following a purchase from 28/02/2017
Very satisfied with the product; the trampoline is quiet for use in an apartment. Additional and more explicit exercises would be welcome. The delivery service by DPD is DISASTROUS!!
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Response from France Trampoline
Dear customer, We have received your feedback which allows us to understand your satisfaction regarding the ordered and used material. The delivery can sometimes be more delicate, as each ordered merchandise is handed over to a delivery department agency. As the sender, we can track the package and facilitate delivery when it encounters difficulties. Your delivery seems to have encountered many issues regarding the inability to deliver your package. We apologize if the trampoline arrived outside the expected timeframe, and remind you that our sales service remains available from Monday to Friday to resolve any delivery issues. The France Trampoline team
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