★★★★★
based on 21705 reviews published
Latest positive customer reviews
Conforms
Well advised, cordial communication, logical analysis of my incoherent order and a call to confirm or deny an error.
Very good delivery quality, very good customer service with very friendly, welcoming, and professional staff.
Pro, responsive, nice 😊 Nothing to complain about.. I recommend!!!
Very professional, impeccable delivery, thank you
Excellent quality product, very short delivery time, responsive and competent customer service
Excellent service and timing
Very very good
No problem. Conforms to my request
Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.
Great service. Very good quality
It's a shame that I had to buy a complete kit of poles, foam, fiberglass rods AND NET to replace the safety net. Costing around *** for a product that is not worth ***.
Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.
If all sites could be as efficient
The order went well and the scheduling for delivery was good too. The product is of quality (robustness, quality of the fabric). Assembly is complicated in some aspects (mainly the angles that need to be perfect) and we had to work together with 4 people to achieve it. A beautiful product that I hope will last over time.
The trampoline is perfect and suitable for everyone from the smallest to the largest. One concern: the delivery of the additional order which was very laborious... Cancellations in cascades... It lasted a week! A concern, not really a problem.
Very good order
Very good responsiveness from your customer service following my request for help to finalize my order.
Calculating the object in relation to the ground was easy thanks to the data. Trampoline conforms to the description and notable quality. Delivery matched the given timeframe. Delivery person (*** from Chaumaz transport) super nice, efficient, in short, pure happiness. My daughter, her friends, and I are delighted!!
Very good service
Perfect for this order
Product as described, fast delivery, all good
Nothing to say, customer service always impeccable!
Excellent in every way: customer relations, product quality, delivery time... Hammock and structure are of high quality and beautiful.
The management of the order and delivery was perfect, advice at the time of purchase, scheduling for delivery. A true sense of service...
Excellent sales service. High-quality product.
I was very satisfied with the phone reception and then with the delivery time. Thank you for your seriousness.
Received on time in good condition. A bit difficult to assemble regarding the parts to be fitted. Plan to have a mallet and a wooden board and a strong clamp to reorient the holes towards the pegs. Stable product. Appears solid.
Quality material and very fast shipping
Very satisfied
Product conforms to the order. Delivery as planned and very nice and helpful delivery person. Very good.
Very good material and easy to assemble, super happy.
Excellent contact, very professional, really attentive, very good advice, impeccable order tracking.. We are very satisfied. It is very rare to meet such professionals who call us to verify our order. Thank you for working so well.
Very good, nothing to say.
Very good service, showing a concern to best assess the service need.
The order did not arrive at the scheduled time but 4 hours later. Otherwise, the ordered spring is not the corresponding one, not very serious...... for the rest no worries.
Everything went perfectly! The longest part was placing the order on the website.
Trampoline of very high quality, everything is well packaged, the instructions are quite clear and once assembled, it is very sturdy and safe. It takes at least two people to assemble it, two men are better as it requires quite a bit of strength to stretch the fabric, but it's doable. The kids go on it every day! A purchase I do not regret at all.
I appreciate the commercial sense of this company, I am satisfied with their products.
Very good product corresponding to our expectations, the children are having a blast. Small downside for the assembly, the markers on the mat were not in the right place.