9.4/10
★★★★★
based on 21705 reviews published

Latest customer reviews

4 /5
★★★★☆

CORRECT SERVICE

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Max B.
purchased on 01/10/2016
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5 /5
★★★★★

Perfect, my 13-year-old son loves it and doesn't leave it. Perfect for doing sequences. We recommend it....

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Karine J.
purchased on 10/09/2016
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3 /5
★★★☆☆

Very nice trampoline but all the door closing carabiners were broken, what a shame. Because the trampoline provides bounce, fast and serious delivery.

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Patrick C.
purchased on 16/10/2016
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Answer from France Trampoline
Hello Mrs. Charbal, we apologize for the inconvenience caused. The hooks must have broken during transport. As discussed over the phone, we will send you new carabiners by mail to replace the ones that need changing. We renew our apologies and remain at your disposal. The France Trampoline team.
5 /5
★★★★★

France Trampoline ... Super! The only site where I could find the specific jumping mat for my trampoline, with the right details in the description for the choice. The size of the trampoline, the size of the mat, the number of springs, the length of the springs. In short, I had searched everywhere internationally and found it only there. Well, I was a bit disappointed when I saw that the product would only be available around January 2, which for me is more than 2 months, but it's better than ordering, paying, and receiving a nice email telling you that the product is no longer in stock, will only be available in ... and that if you want, we can issue a refund that takes a month to arrive. I speak from experience. But the joke is that the mat was in stock and I received it within the week. It's probably a stroke of luck, but in the end, I recommend!

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Tanguy D.
purchased on 16/10/2016
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4 /5
★★★★☆

Very satisfied with the availability of the sales advisors. However, I regret not having received a commercial gesture following the waiting time for the anchoring kit which prevented us from installing the trampoline this year. Best regards

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Laurent M.
purchased on 11/09/2016
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4 /5
★★★★☆

Telephone attention was very helpful, quick delivery, no incidents,

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Ana Maria S.
purchased on 10/10/2016
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5 /5
★★★★★

Perfect

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Bénédicte D.
purchased on 18/10/2016
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5 /5
★★★★★

Very good, nothing to complain about!

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Ghislain L.
purchased on 17/10/2016
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5 /5
★★★★★

Fast, good quality.

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Ludovic R.
purchased on 15/10/2016
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5 /5
★★★★★

Very good product, as expected

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Karine F.
purchased on 28/08/2016
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5 /5
★★★★★

I recommend 100%. Very high quality, very competitive price, even cheaper than the big brands. Top delivery service and after-sales service that is operational!! What more can I say: one thing; "Let's support French companies!!! it's possible when you just look a little on the internet" In any case, my next purchase will be the hammock!! ! Again BRAVO

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Yannick O.
purchased on 12/09/2016
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4 /5
★★★★☆

I am happy with the product and the service. The staff is competent and responsive, things were well explained to me. As for the customer service, same welcome and same responsiveness. This is what the customer is looking for: product quality, staff advice, and reliable customer service.

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Svend S.
purchased on 29/09/2016
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5 /5
★★★★★

In three words Perfect fast efficient

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Jacques R.
purchased on 12/10/2016
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5 /5
★★★★★

Excellent and very serious company with an efficient and serious customer service. Indeed, the customer service replaced a 4.60m net with a 4.90m one because it was too small for my 4.60m trampoline, and with shipping costs covered. Thank you

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Nicolas S.
purchased on 30/09/2016
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5 /5
★★★★★

I am very happy with the handling of my order, from the user guide to delivery. Thank you.

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Sophie D.
purchased on 04/09/2016
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5 /5
★★★★★

Corresponds well to the description, the quality is there. The children are delighted (4 - 5 years old). Delivery and customer service very satisfactory. I recommend this product.

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Sylvie Z.
purchased on 20/08/2016
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5 /5
★★★★★

Everything perfect! Thank you

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Jean Pierre S.
purchased on 10/10/2016
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4 /5
★★★★☆

+1 customer service (responsive to questions asked, product being restocked)

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Gwenole H.
purchased on 19/08/2016
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4 /5
★★★★☆

Good product that meets my expectations, delivered on time and well packaged.

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Vincent B.
purchased on 13/10/2016
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5 /5
★★★★★

Good product but received a bit late

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Gerard M.
purchased on 03/09/2016
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5 /5
★★★★★

Very good

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Christophe D.
purchased on 22/08/2016
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4 /5
★★★★☆

Good service! We were delivered a larger trampoline at the same price because the delivery could not be made for a long time. We were then asked if we preferred to wait or have another one right away. I found that very professional. However, the delivery person was mediocre. He left us to take everything out of the truck without any help from him. It's the first time I've seen that as we have already had several things delivered.

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Laura L.
purchased on 16/08/2016
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5 /5
★★★★★

Very good quality material and very well packaged for perfect transport

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Xavier P.
purchased on 02/09/2016
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5 /5
★★★★★

Very good. Serious. Quality material

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Marie B.
purchased on 14/10/2016
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5 /5
★★★★★

Very good. Delivery at the scheduled time without delay.

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Catherine D.
purchased on 16/08/2016
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3 /5
★★★☆☆

The packaging is really basic and slightly damaged.

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Stéphanie C.
purchased on 13/10/2016
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Answer from France Trampoline
Hello Madam, we thank you for your feedback. At the time of delivery, if you find that the parts of the package are damaged, you have the right to refuse the package. The carrier will return it to us and we will quickly send another order. However, if you accepted it without reporting any reservations, the package arrived in good condition and no complaint is possible with the carrier. France Trampoline remains available if needed but it is necessary, as with any order, to check the condition of the package before receiving it, even if the delivery person is in a hurry. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Very easy to reach by phone and it's nice

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Nicolas L.
purchased on 03/09/2016
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4 /5
★★★★☆

Very good.

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Gilles P.
purchased on 30/08/2016
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5 /5
★★★★★

Good service, package well packaged and therefore well protected. It seems to be of good quality so we are satisfied for the moment

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Aurelie D.
purchased on 13/10/2016
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5 /5
★★★★★

Purchase made in August 2016 of the very large rectangular trampoline. No regrets. Very good product. Our 3 children: 5, 10, 15 years old are on it as soon as they can. A lot of success with friends and cousins as well.

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Virginie L.
purchased on 20/08/2016
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5 /5
★★★★★

Very good purchase I recommend!!

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Mathieu B.
purchased on 21/08/2016
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4 /5
★★★★☆

The delivery is perfect: sms info super! done within the announced hour, package in perfect condition delivered in the yard! Assembly not obvious... in fact, you need to take the time to read the entire brochure to avoid having to disassemble... after reading instructions at the end of explanations... Out of 48 springs, 47 ok ... but the 48th was from another series!!! Delivery of the 48th spring 3 days later by post!

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Jean Marie B.
purchased on 11/10/2016
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5 /5
★★★★★

Very good

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Carles P.
purchased on 03/10/2016
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4 /5
★★★★☆

Good product

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Antony T.
purchased on 08/10/2016
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5 /5
★★★★★

We are very happy with the trampoline and the service!

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Monique W.
purchased on 07/09/2016
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5 /5
★★★★★

I had a good experience both with the purchase and with customer assistance for placing the order.

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Felice C.
purchased on 07/10/2016
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3 /5
★★★☆☆

No problems with the order, good order tracking, super trampoline. But tedious delivery! How can a company still ask you to be present from 9 am to 5 pm! To arrive with a supposedly too big truck and have to come with my own vehicle to load and pick up my trampoline at the street entrance, with my 14-month-old son. I accepted for fear of being charged for a redelivery.

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Caroline D.
purchased on 11/10/2016
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Answer from France Trampoline
Hello Madam, We thank you for your feedback and we are pleased to see that the Ovalie 490 trampoline fully satisfies you. Regarding the carrier, he must indeed come with a large truck in order to deliver correctly and if the delivery address is not accessible for maneuvering with such a vehicle, he prefers to ask for your help rather than return another day. We are aware that this is not always ideal but it is the best we can do to satisfy your children. We remain at your disposal for any further information. The France Trampoline team.
4 /5
★★★★☆

Good quality trampoline (much better than what you find in some sports stores). Assembly is not too complicated if there are several people. Let's see over time now! I recommend

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Fabrice P.
purchased on 07/10/2016
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5 /5
★★★★★

Very good, I am very satisfied with the product that lives up to its promises of good quality and durability

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Nadine C.
purchased on 10/10/2016
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5 /5
★★★★★

Satisfactory service in terms of quality, deadlines, and cost.

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Saturnin M.
purchased on 19/04/2016
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