9.4/10
★★★★★
based on 21356 reviews published

Latest customer reviews

4 /5
★★★★☆

Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.

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Claire D.
purchased on 19/07/2016
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4 /5
★★★★☆

Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.

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Eric J.
purchased on 21/07/2016
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5 /5
★★★★★

Good service

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Jean-pierre J.
purchased on 18/07/2016
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5 /5
★★★★★

Fast delivery and very responsive service to questions by email. Very satisfied

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Anarel D.
purchased on 18/07/2016
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5 /5
★★★★★

Very quick and efficient customer service

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Gilbert E.
purchased on 21/07/2016
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5 /5
★★★★★

Very happy

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Emmanuel C.
purchased on 21/07/2016
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5 /5
★★★★★

Excellent, nothing to report

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Pascal D.
purchased on 10/07/2016
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5 /5
★★★★★

Good quality in accordance with the order

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Thierry G.
purchased on 21/07/2016
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5 /5
★★★★★

Very good, thank you.

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Thierry W.
purchased on 21/07/2016
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5 /5
★★★★★

I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you

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Maryse C.
purchased on 12/07/2016
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4 /5
★★★★☆

The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!

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Paule W.
purchased on 18/07/2016
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Answer from France Trampoline
Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.
5 /5
★★★★★

Very good (quality, delivery, and customer service)

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Fabien C.
purchased on 19/07/2016
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5 /5
★★★★★

Perfect, just delivery time

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Stephane A.
purchased on 27/04/2016
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3 /5
★★★☆☆

The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.

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Ariane J.
purchased on 21/07/2016
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Answer from France Trampoline
Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

Satisfactory delivery. One of the packages was a bit dented, and only one plastic hook in this package is broken.

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Thomas P.
purchased on 19/07/2016
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5 /5
★★★★★

Excellent product. Delivered on time.

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Monsieur G.
purchased on 29/06/2016
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5 /5
★★★★★

Delivery date respected!

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Philippe L.
purchased on 18/07/2016
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5 /5
★★★★★

Very efficient phone support. Order of spare parts delivered in 2 days.

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Martine B.
purchased on 21/07/2016
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5 /5
★★★★★

Excellent quality product, efficient delivery.

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David O.
purchased on 15/07/2016
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5 /5
★★★★★

Speed of delivery and products OK

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Estelle L.
purchased on 18/07/2016
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5 /5
★★★★★

Excellent rapport with the advisor. Serious company. I have been confident for 5 years.

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Camille P.
purchased on 19/07/2016
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4 /5
★★★★☆

The ladder delivered with the ordered trampoline was not the right size. After calling customer service, the correct ladder was redelivered very quickly.

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Claude P.
purchased on 09/07/2016
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4 /5
★★★★☆

Already ordered on this site, and never any issues. They are very professional, they called us to confirm our order and the dimensions of our trampoline (purchase of a trampoline mat)

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Helena D.
purchased on 20/07/2016
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4 /5
★★★★☆

Good quality product easy assembly

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Mickael B.
purchased on 19/07/2016
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5 /5
★★★★★

Perfect Fast delivery Very good quality trampoline. I recommend

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Afeissa A.
purchased on 20/07/2016
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5 /5
★★★★★

Professional contact, fast shipping and quality material

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Florent G.
purchased on 20/07/2016
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5 /5
★★★★★

Delivery within the expected time. very easy assembly

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Freddy D.
purchased on 13/07/2016
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5 /5
★★★★★

Quality trampoline - fast, efficient and free delivery!

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Audrey D.
purchased on 18/07/2016
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4 /5
★★★★☆

Nothing to report fast delivery

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Frédéric R.
purchased on 19/07/2016
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5 /5
★★★★★

Delivery within the expected time. very easy assembly

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Freddy D.
purchased on 13/07/2016
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5 /5
★★★★★

Excellent and fast

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Jean Jacques C.
purchased on 16/07/2016
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5 /5
★★★★★

Perfect everything went well!!! We are very happy....

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Olivier S.
purchased on 18/07/2016
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4 /5
★★★★☆

Speed, efficiency and quality product

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Romin A.
purchased on 16/07/2016
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4 /5
★★★★☆

Correct arrangement and good quality

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Nathalie S.
purchased on 11/07/2016
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5 /5
★★★★★

VERY PROFESSIONAL AND CONSCIENTIOUS SITE STAFF.

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Marcelino G.
purchased on 17/07/2016
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5 /5
★★★★★

Very satisfied with my purchases. very serious company. quality material. sales team always attentive. good continuation.

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Patrice L.
purchased on 07/07/2016
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5 /5
★★★★★

Very good

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Estadieu J.
purchased on 08/07/2016
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4 /5
★★★★☆

Item delivered on time; easy order online. The phone reception is perfect.

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Alain E.
purchased on 07/07/2016
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5 /5
★★★★★

Absolutely positive experience for the service received and the quality of the purchased product.

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Mario P.
purchased on 18/07/2016
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4 /5
★★★★☆

Good product, good delivery, we are satisfied

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Jean-pierre D.
purchased on 16/07/2016
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