Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery, very good quality product!

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Elisabeth P.
purchased on 26/07/2016
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5 /5
★★★★★

Fast delivery, quality product. Impeccable

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Laurent P.
purchased on 24/07/2016
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5 /5
★★★★★

Ultra-fast delivery. Customer service contacted, very responsive and able to answer my questions. Products that meet our expectations. In short, a serious site to recommend.

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Karine H.
purchased on 24/07/2016
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4 /5
★★★★☆

Trampoline and ladder meet our expectations. Only disappointment, the anchoring kit that does not sink into our ground.

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Annabelle S.
purchased on 12/07/2016
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5 /5
★★★★★

Order shipped very quickly and I appreciated knowing that you verify that the order made for a corresponding spare part for the purchased trampoline, by calling in case of doubt.

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Maazouza B.
purchased on 15/07/2016
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5 /5
★★★★★

Very good product. Complete instructions and assembly recommendations. Very fast shipping. Delivery the same. Assembled 5 days after the order.

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Vincent J.
purchased on 24/07/2016
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5 /5
★★★★★

We wanted to let you know that we are very satisfied with our order due to the quality of all the parts and the efficiency of the delivery (trampoline ordered on Sunday and received on Thursday, well done!). Assembly without problems, we still took 3h30. We thank you for your particularly effective customer service.

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Alain B.
purchased on 24/07/2016
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5 /5
★★★★★

Excellent product, excellent delivery.

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Ronald L.
purchased on 25/07/2016
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4 /5
★★★★☆

Delivered on time. Package in good condition delivered to home. Could improve on the assembly instructions. Some difficulties related to the text and drawings. But the result is correct and in the end no problem. Maybe consider a cover for the mat for long exposure to the sun. Overall satisfied.

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Pierre V.
purchased on 23/07/2016
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5 /5
★★★★★

Very fast delivery of the right product

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Venet D.
purchased on 25/07/2016
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5 /5
★★★★★

Great product and easy to assemble, let's hope it lasts over time ...

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Omar P.
purchased on 03/07/2016
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5 /5
★★★★★

Excellent

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Aymeric C.
purchased on 25/07/2016
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5 /5
★★★★★

Great products. Excellent assistance and delivery times

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Paola M.
purchased on 25/07/2016
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5 /5
★★★★★

Clear sales site, fast (and free!) delivery, availability and seriousness of customer service (for questions about assembly), product quality

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Christel M.
purchased on 24/07/2016
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5 /5
★★★★★

Very good quality! Easy to assemble

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Laure R.
purchased on 22/07/2016
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5 /5
★★★★★

Excellent

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Marie Claude J.
purchased on 29/06/2016
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5 /5
★★★★★

Reliable and fast service

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Sauvaget B.
purchased on 25/07/2016
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4 /5
★★★★☆

Order, delivery, compliance impeccable... assembly still quite complicated.. Lack of explanation for the attachments of the spring protection mat... Very good quality of the whole it seems to me

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Martel S.
purchased on 13/07/2016
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5 /5
★★★★★

Delivery and products meet expectations

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Vincent M.
purchased on 23/07/2016
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4 /5
★★★★☆

Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.

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Claire D.
purchased on 19/07/2016
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4 /5
★★★★☆

Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.

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Eric J.
purchased on 21/07/2016
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5 /5
★★★★★

Good service

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Jean-pierre J.
purchased on 18/07/2016
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5 /5
★★★★★

Fast delivery and very responsive service to questions by email. Very satisfied

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Anarel D.
purchased on 18/07/2016
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5 /5
★★★★★

Very quick and efficient customer service

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Gilbert E.
purchased on 21/07/2016
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5 /5
★★★★★

Very happy

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Emmanuel C.
purchased on 21/07/2016
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5 /5
★★★★★

Excellent, nothing to report

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Pascal D.
purchased on 10/07/2016
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5 /5
★★★★★

Good quality in accordance with the order

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Thierry G.
purchased on 21/07/2016
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5 /5
★★★★★

Very good, thank you.

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Thierry W.
purchased on 21/07/2016
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5 /5
★★★★★

I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you

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Maryse C.
purchased on 12/07/2016
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4 /5
★★★★☆

The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!

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Paule W.
purchased on 18/07/2016
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Answer from France Trampoline
Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.
5 /5
★★★★★

Very good (quality, delivery, and customer service)

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Fabien C.
purchased on 19/07/2016
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5 /5
★★★★★

Perfect, just delivery time

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Stephane A.
purchased on 27/04/2016
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3 /5
★★★☆☆

The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.

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Ariane J.
purchased on 21/07/2016
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Answer from France Trampoline
Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

Satisfactory delivery. One of the packages was a bit dented, and only one plastic hook in this package is broken.

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Thomas P.
purchased on 19/07/2016
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5 /5
★★★★★

Excellent product. Delivered on time.

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Monsieur G.
purchased on 29/06/2016
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5 /5
★★★★★

Delivery date respected!

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Philippe L.
purchased on 18/07/2016
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5 /5
★★★★★

Very efficient phone support. Order of spare parts delivered in 2 days.

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Martine B.
purchased on 21/07/2016
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5 /5
★★★★★

Excellent quality product, efficient delivery.

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David O.
purchased on 15/07/2016
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5 /5
★★★★★

Speed of delivery and products OK

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Estelle L.
purchased on 18/07/2016
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5 /5
★★★★★

Excellent rapport with the advisor. Serious company. I have been confident for 5 years.

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Camille P.
purchased on 19/07/2016
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