★★★★★
based on 21350 reviews published
Latest customer reviews
Excellent product. The only point to improve is the system with the ring of the safety nets, often the hooks detach. Very kind and competent staff.
Very efficient
Everything perfect, responsiveness, seriousness.
I think that when buying the trampoline, the protective cover should also be included since now I have to order it and you will charge me for shipping.
Delighted with the contact person and easy to assemble. Thanks for everything
Very serious website, fast delivery, and attentive staff, very responsive. I am very satisfied with my order, the trampoline is exactly as shown in the photo.
Very good phone attention, both the explanations and the recommendations to help us decide.
The product is very good and the order tracking is excellent, they were very concerned that it arrived on time and correctly.
The trampoline we received completely matches what we hoped for. One piece was broken in the package, we contacted customer service by email who quickly sent us the defective piece. If only all online stores could be like them!
High quality service, 2 springs were missing and I received them very quickly after calling customer service. Completely satisfied with the product and the service. Too bad there is no roof for the oxygen trampoline...
Very good welcome qualified staff attentive to our requests BRAVO
Everything is correct, easy assembly. Good service.
A good after-sales service. Fast and efficient. A welcoming and attentive staff.
They have been very, very kind, the service unbeatable, I have nothing to note.
Very good service: - information - delivery - material (material that supports a significant weight)
Easy and intuitive ordering procedure - Timing for receiving the goods as indicated. Recommended.
Everything perfect, the service very good and professional.
Quality and professional advice. The trampoline took longer to assemble than announced (3 good hours with 2 people!!), but the material is robust, we hope it will last for years....
Very good nothing to say
Perfect in every way!! We were looking for a trampoline for our 2 children aged 4 and 7. First contact by phone for information, I was explained the entire range of trampolines and based on my needs, I was directed towards an oval trampoline (model ovalie). We hesitated because it is still a bit expensive, but we took the plunge. Delivery was perfect: it was a bit delayed, but we weren't necessarily in a hurry and when I called, they immediately looked into where the problem was. The delivery person called me to make an appointment and dropped off the packages where I wanted. He even helped me remove the film around the packages to check them. Then, for assembly, it took us a few hours with 2 people but that's normal given the structure. And for the trampoline: nothing to say. It's of super quality. When the weather is nice, they are in it from morning till night and even for an adult, it's very fun. We highly recommend!!
A great service. Agile and efficient. Immediate attention. The product is very good. To put a downside: they indicate that assembly is done in an hour and a half. I find it impossible! I would repeat the order. Without a doubt.
The trampoline is very sturdy. It was delivered within the announced deadlines and the staff is very attentive to the customer's needs.
Very serious and efficient site, fast delivery and very well packaged parcel
Service of very high quality and a very efficient and friendly team. The information about delivery is accurate and the carrier is easily reachable to contact us as soon as he arrives, great!
Everything very well. Relatively easy assembly and good materials. In these first weeks, the 3.4-year-old child has enjoyed it a lot and has had no incidents. I am very happy with the purchase.
Order processed and delivered quickly. Product of very high quality that promises many years of use. I recommend without reservation.
Great seriousness and control over my order, very attentive to me by phone explaining everything! Highly recommended!
Good product, satisfied.
Very good commercial contact, the website is better now even if I no longer have assembly videos like on the old site. Speed of shipping even if a package (protective cover) is missing from my order. I am convinced that this will be resolved quickly.
Good purchase. Quality trampoline.
Very good. I assembled the legs upside down but I'm used to never succeeding on the first try with an assembly... the disassembly instructions are very useful when you make a mistake...
Perfect from start to finish. Thank you.
Quality service and product.
The teams are attentive and resolved a problem I had during online payment... personalized follow-up; the person gave me their name so I could contact them again if needed
The quality of the service from the very easy-to-use website to the timely delivery with all the necessary instructions. Top level.
Trampoline not yet installed, but delivery OK. Small issue during the order because the credit card did not go through and I was called back the next day and also followed up on the delivery by phone. It's serious...!
Product quickly sent and very well packaged. Perfect!
Excellent customer service
Very good
Impeccable. No comment.