9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

Good material, quick reception, price accordingly!

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Magalie D.
purchased on 05/08/2015
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5 /5
★★★★★

Very serious order tracking and fast delivery

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Christian M.
purchased on 09/09/2015
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4 /5
★★★★☆

Products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.

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Ludovic P.
purchased on 26/08/2015
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5 /5
★★★★★

NO PROBLEM FAST DELIVERY

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Helene D.
purchased on 09/09/2015
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5 /5
★★★★★

Excellent product. Fast delivery.

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Claude V.
purchased on 19/08/2015
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5 /5
★★★★★

Very happy with the material, and the speed of placing the order and delivery. Four years ago, I talked to many friends about the trampoline and many of them bought one. And it was through word of mouth that we got to know France Trampoline. However, a small regret: the carrier did not call us before coming... and for the second delivery, no call either (even though I indicated it in the delivery request)... Unfortunately, we cannot be available for several days to wait for a delivery.

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Maud G.
purchased on 30/09/2015
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Answer from France Trampoline
Hello, we have taken your comments into account for your accessory order. We remind you that the carrier does not call for the delivery of an accessory. This is mentioned several times throughout our website and also in the order confirmation emails. It is advisable to mention a delivery address where someone can be easily available, such as a workplace or a family member. The France Trampoline team.
5 /5
★★★★★

Purchase trampoline then cover for the trampoline. Very satisfied with your products which are of very good quality.

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Vincent M.
purchased on 16/09/2015
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4 /5
★★★★☆

Very good quality trampoline. The point of improvement, in my opinion, lies in the design of the cushion borders that cover the edge of the jumping mat: These borders bend under the cushion over time with jumps and no longer protect the feet from the springs.

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Nicolas W.
purchased on 25/08/2015
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Answer from France Trampoline
Hello, we have taken your comment into account. We will contact you to obtain photos from you to better understand your request and check if your installation is done correctly. The France Trampoline team.
5 /5
★★★★★

I purchased a Booster mat: excellent product, easy assembly thanks to clear and precise instructions, very kind customer service!

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Paolo B.
purchased on 28/07/2015
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5 /5
★★★★★

Top

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Yann F.
purchased on 07/09/2015
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4 /5
★★★★☆

Everything is fine except for the lack of clarity on the assembly instructions, particularly for the cover for Apollo 44. I broke a hook while trying to assemble it for the first time, so I was disappointed not to be able to enjoy this new material from the start. Maybe the customer service can replace the cover with this broken hook?

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Timothy C.
purchased on 20/07/2015
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Answer from France Trampoline
Hello, we thank you for your comment. We will contact you by phone to explain how to set up the protective cover on your rectangular trampoline. We will, of course, send you the necessary number of hooks to replace the broken ones. The France Trampoline team.
4 /5
★★★★☆

Everything is fine .. except the roof does not fit

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Evelyne L.
purchased on 12/09/2015
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5 /5
★★★★★

Nothing to report

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Sophie A.
purchased on 26/09/2015
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5 /5
★★★★★

Great customer service

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Mélanie C.
purchased on 17/09/2015
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4 /5
★★★★☆

I would have given 5 stars if there hadn't been a small problem with the delivery: the black loops of the net did not fit on the posts, they were too narrow; I later received some adapters to fit the net. Otherwise, the trampoline is great, very sturdy compared to what I can see with others. The service is impeccable. I always recommend it to others.

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Katell L.
purchased on 24/09/2015
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4 /5
★★★★☆

The attachment of the legs to the elastic mat support arch is strange. the 'T' does not completely hold the legs. that's just my opinion.

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Fabien V.
purchased on 17/09/2015
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Answer from France Trampoline
Hello, we will contact you by phone to check your installation. The France Trampoline team
5 /5
★★★★★

Very satisfied. The sales service is available without any problems. The materials are of good quality, well finished, and the net is sturdy. I highly recommend this supplier. My son is very happy with his gift. Thank you, France trampoline team

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Alison S.
purchased on 12/08/2015
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5 /5
★★★★★

Very good shopping experience for the accessories of my trampoline. Good advice before ordering, product as described and delivery time respected.

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Stéphane F.
purchased on 29/07/2015
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5 /5
★★★★★

Perfect, nothing to complain about.

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Cécile Ou Thierry S.
purchased on 22/07/2015
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4 /5
★★★★☆

Fast and efficient

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Laetitia L.
purchased on 19/08/2015
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5 /5
★★★★★

Very fast delivery and well packaged super happy

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François L.
purchased on 22/07/2015
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5 /5
★★★★★

Fast delivery and good quality merchandise

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Carine D.
purchased on 09/09/2015
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4 /5
★★★★☆

This is the second time I order from France Trampoline, and like the first time, the order was well taken into account and the delivery was made within the announced timeframe. Excellent service provided

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Beatrice N.
purchased on 18/08/2015
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4 /5
★★★★☆

Order received quickly. Good product quality. Customer service is good advice.

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Gladys A.
purchased on 01/09/2015
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5 /5
★★★★★

VERY GOOD PRODUCT. SATISFIED WITH TELEPHONE INFORMATION

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Denis M.
purchased on 04/08/2015
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5 /5
★★★★★

Like the first order, very responsive and good product

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Thomas R.
purchased on 15/09/2015
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5 /5
★★★★★

France Trampoline is very serious, and their trampoline and protective cover seem to be of very good quality, which is why we opted for their products. The delivery time is really between 2 and 5 days. There are no unpleasant surprises. Our children and adults are delighted.

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Lydie B.
purchased on 08/09/2015
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5 /5
★★★★★

A perfect service for both the trampoline and the accessories. This is my 6th order and it is always impeccable. However, it always takes 5 minutes for them to identify my account by phone with each call; their management system seems to date back to the 20th century! The main thing is that the phone reception and the delivered product are top-notch; the spare parts in stock are also very useful after 8 years of use...

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M. S.
purchased on 28/07/2015
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5 /5
★★★★★

Speed of shipping. Responsiveness in case of need for customer service. Almost immediate response. Solid. Trust. The plastic fixings tend to break. It would be useful to have another material, or a replacement bag in the first shipment. The cover could be provided...

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Christophe B.
purchased on 15/09/2015
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5 /5
★★★★★

I bought a trampoline that gives me complete satisfaction. The advice I received was invaluable. Quality trampoline that provides great moments of play for both kids and adults in complete safety.

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Bernadette C.
purchased on 11/08/2015
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3 /5
★★★☆☆

Very happy with the product, just like the first time. But, for the second time, we are again unhappy with your delivery process. When the recipient has a professional life that involves uncertainties, receiving your packages becomes very complicated and costly. We had to go all the way to Bondoufle to pick up a trampoline cover! Can't you use the services of La Poste, which leaves a delivery notice, or those of a local shop that closes late in the evening (like a café for example)? Others do it and it's much more convenient.

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Marie-odile V.
purchased on 28/07/2015
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Answer from France Trampoline
Hello, we thank you for your comment confirming the quality of the 3m60 protective cover for round trampoline. We remain true to our basic principles, which are to offer quality items that last over time. Regarding delivery, we indicate from the start that the carrier delivers without an appointment and during the day and on weekdays. If you are not present at home during the day, you should indicate another delivery address such as a workplace, a family member, etc. Unfortunately, for many products, we cannot use the services of La Poste. Indeed, if the package exceeds a certain size, additional fees of 50 € excluding tax have been charged since 2014 already. We offer the best possible service for an affordable cost for a delivery, we remind you, in about 72 hours to the requested address. We thank you for your comment and remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Excellent quality, good product,

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Agnès L.
purchased on 17/08/2015
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5 /5
★★★★★

Professional and not commercial, insightful advice, not just to sell. An incomparable product quality compared to equivalent products sold in Belgium

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Eric L.
purchased on 31/08/2015
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5 /5
★★★★★

Efficiency, speed, and respect for commitments!!!

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Laurent F.
purchased on 10/08/2015
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4 /5
★★★★☆

Fast delivery and quick response to my email, very good product thank you

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Claude D.
purchased on 31/08/2015
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5 /5
★★★★★

Very good

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Laurent L.
purchased on 24/08/2015
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5 /5
★★★★★

Very good product, the quality is excellent. I highly recommend it.

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Vincent M.
purchased on 30/08/2015
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5 /5
★★★★★

Very solid material, very fast customer service.

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Bertrand L.
purchased on 06/09/2015
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5 /5
★★★★★

Accessory conforms to the order.

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Pierre H.
purchased on 23/08/2015
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5 /5
★★★★★

Friendly and competent seller, fast delivery

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Delphine R.
purchased on 12/09/2015
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