Reviews France Trampoline

Very responsive Very good quality material at first glance (assembled 1 week ago)

Very good. Good quality product, assembly according to the instructions, fast delivery.

The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)

I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.

Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.

VERY GOOD QUALITY CUSTOMER SERVICE

Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.

Serious, fast, good product

Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!

Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.

Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.

Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase

Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.

Very good product the children are delighted

Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.

Trampoline of very good quality, robust, the kids love it

Very good just missing a cover to cover the mat

Perfect

Good brand, good contact and delivery in record time. Regarding the material, it is good but still, it is tough to assemble a trampoline. The documentation is not sufficient, more complete and realistic help on the ground would be appreciated.

Very good

*****

Very good. The trampoline seems to be of good quality. The assembly is not simple and sometimes the diagrams are not explicit enough. The delivery was quick and without problems

I bought a net that my husband broke, he was 4 years old. Very good quality, nothing to complain about, I recommend.

Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.

I had read the reviews on this same page before buying and frankly, I don't see what else to add to confirm the quality of the trampoline purchased. Moreover, I was well advised by phone, the trampoline is well suited to the use we make of it as well as to the child's age. Those who helped me set it up were amazed by the quality of the product.

Very good product

Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.

Great product that meets our expectations: It is a solid, durable product that offers safety guarantees. Thank you also for the delivery: the trampoline was delivered right on the day of the birthday (I had sent an email to specify the occasion, I received a call from your team who executed it despite the short deadline from Thursday midnight to Tuesday 9:30 am!!!!!) Kudos for the professionalism and follow-up... I think my husband will order a trampoline....for his catamaran!!!!

Very complete site. Very good quality product. Fast shipping!

In the France Trampoline range, but it's huge in reality! 🙂 In short, to recommend with eyes closed, thank you & bravo.

Very good customer service

Perfect. Fast delivery.

Net hooks too fragile 2 broken in a week..too bad

Clear and precise site, delivery within the announced deadlines

Trampoline of very high quality Perfect The France trampoline team is very available and professional if you need to call them.

Hello, we have taken your comment into account however, not all assembly can be illustrated and it is necessary to explain the installation precisely. We also have assembly videos on our Youtube channel "France Trampoline" to help you with the assembly steps and to have visual assistance. If you have any further questions, we are at your disposal from Monday to Friday by phone or email. The France Trampoline team.

Really great! Quality material, and staff attentive and constantly seeking customer satisfaction! Exemplary! Many companies could take example from France Trampoline. Again, a big thank you for your efficiency

No issues with the order, deadlines respected, delivery respected, product conforms to see in use because we have had it for 1 month but children are having fun anyway

Very efficient customer service for the replacement of the net

Professionalism from A to Z nothing to complain about including the speed of delivery...TOP