9.4/10
★★★★★
based on 21356 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Spare part received three months later and not complete, I am asked to wait two more months, no news, it's up to me to call, no commercial gesture

User icon
Olivier T.
purchased on 07/07/2015
Translated review
Answer from France Trampoline
Hello Sir, We apologize for the inconvenience caused regarding your spare parts. We were waiting for a spare part to make a single shipment as you requested, but a second part was out of stock in the meantime. We were waiting for the out-of-stock part to send you your entire order as you requested. Apparently, this was no longer what you wanted a few weeks after your order, and we sincerely apologize for this problem. The France Trampoline team.
5 /5
★★★★★

Nothing to report

User icon
Jean-marc P.
purchased on 07/07/2015
Translated review
3 /5
★★★☆☆

The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable

User icon
Géraldine O.
purchased on 28/07/2015
Translated review
Answer from France Trampoline
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
5 /5
★★★★★

Everything is perfect, easy and quick delivery. Top notch. Congratulations

User icon
Marylene V.
purchased on 25/08/2015
Translated review
5 /5
★★★★★

A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).

User icon
Nelly L.
purchased on 30/06/2015
Translated review
4 /5
★★★★☆

There was a small hiccup with the delivery, it seems to be a communication problem between France Trampoline and the carrier. Otherwise perfect.

User icon
Gaël A.
purchased on 08/09/2015
Translated review
5 /5
★★★★★

Very good. Always nothing to complain about!

User icon
Véronique L.
purchased on 31/08/2015
Translated review
5 /5
★★★★★

Perfect service

User icon
Evelyne G.
purchased on 31/08/2015
Translated review
4 /5
★★★★☆

Very good service despite a rather "expensive" shipping cost and carriers not always very friendly!!!

User icon
Marianne D.
purchased on 24/08/2015
Translated review
5 /5
★★★★★

Good order tracking, products conform to our expectations, satisfactory products

User icon
Jean-louis B.
purchased on 29/06/2015
Translated review
5 /5
★★★★★

We were warned that a gust of wind could damage our trampoline. We did not follow this warning. The next day, the trampoline was overturned, with some damaged parts. The following day we received a 30% promotion from France Trampoline to buy parts... Bravo, well seen.

User icon
Jacques I.
purchased on 10/08/2015
Translated review
5 /5
★★★★★

Very good

User icon
Vincent C.
purchased on 10/08/2015
Translated review
5 /5
★★★★★

Very professional. Quality after-sales follow-up and great listening. I will come back!! (this is already a second purchase for these reasons!)

User icon
Sylvie P.
purchased on 20/07/2015
Translated review
5 /5
★★★★★

Everything is fine, excellent product!

User icon
Nicola Gaetano L.
purchased on 17/08/2015
Translated review
4 /5
★★★★☆

Excellent service!

User icon
Anne D.
purchased on 22/08/2015
Translated review
5 /5
★★★★★

Everything perfect! Beautiful trampoline! The quality is well above what is found around. Worth every penny!

User icon
Anna G.
purchased on 22/08/2015
Translated review
5 /5
★★★★★

Very quick and hassle-free fabric exchange. Very good quality

User icon
Frederic B.
purchased on 18/07/2015
Translated review
5 /5
★★★★★

Yes, satisfied.

User icon
Maria Adele S.
purchased on 10/07/2015
Translated review
5 /5
★★★★★

Having purchased only one product and being very satisfied, for now, I have no advice to give you. I hope to buy another one soon......

User icon
Luca C.
purchased on 24/07/2015
Translated review
4 /5
★★★★☆

Very fast service, the trampoline seems to be of very good quality, to see in use. I was advised by a friend who owns the same trampoline. The children are delighted.

User icon
Laure G.
purchased on 07/08/2015
Translated review
5 /5
★★★★★

The trampoline we bought last year is still in perfect condition. We ordered an accessory that was delivered quickly. No problem.

User icon
Stéphane M.
purchased on 10/07/2015
Translated review
4 /5
★★★★☆

Yes, I would recommend it for the product but I would improve the transport which was poor.

User icon
Enrica M.
purchased on 31/07/2015
Translated review
5 /5
★★★★★

Accurate in the product description. Expectations met. Excellent after-market, competent, kind, precise, and satisfactory post-sales assistance. I am ready to recommend it.

User icon
Andrea A.
purchased on 26/06/2015
Translated review
5 /5
★★★★★

Very good after-sales service. Thank you France trampoline

User icon
Cedric V.
purchased on 03/07/2015
Translated review
5 /5
★★★★★

I was satisfied with the ordering procedure, the product, and primarily the customer support. I would recommend it to my friends!

User icon
Alfredo Jonni V.
purchased on 03/07/2015
Translated review
5 /5
★★★★★

Excellent service from information, to order, to delivery and after-sales service. Excellent product quality and thanks to the details before delivery, no surprises when the package arrives. Quality to continue. Thank you France trampoline.

User icon
Fabienne C.
purchased on 31/07/2015
Translated review
5 /5
★★★★★

Excellent also in the description of the item.

User icon
Diego S.
purchased on 25/06/2015
Translated review
5 /5
★★★★★

Fast shipping, serious and responsive company. quality products that last a long time. follow the installation advice closely (certainly the most important)

User icon
Sophie N.
purchased on 06/08/2015
Translated review
5 /5
★★★★★

Perfect as always. The new net model is more practical and shows the desire to improve the product. Buy French!

User icon
Stephanie G.
purchased on 09/07/2015
Translated review
4 /5
★★★★☆

Short and respected deadlines, good overall quality to be evaluated over time.

User icon
Marcel R.
purchased on 03/09/2015
Translated review
5 /5
★★★★★

Very good phone contact, quick delivery of my broken parts

User icon
Sabine L.
purchased on 16/07/2015
Translated review
4 /5
★★★★☆

The packaging is a bit weak for the weight of the content.

User icon
Gaetano P.
purchased on 16/07/2015
Translated review
5 /5
★★★★★

I am satisfied with the ordering procedure, I had contact with ***, she was good, kind, and available, knows how to do her job. The products are very good. The delivery of the goods was quick, earlier than expected. I definitely recommend this company to others. Thank you and best regards, ***

User icon
Tatiana G.
purchased on 23/07/2015
Translated review
5 /5
★★★★★

Product completely in line with our expectations. Very fast and careful delivery

User icon
Nathalie R.
purchased on 25/06/2015
Translated review
5 /5
★★★★★

Very good advice, speed of execution, seriousness,

User icon
Nathalie P.
purchased on 20/08/2015
Translated review
5 /5
★★★★★

Great service and great advice

User icon
Stephane V.
purchased on 25/06/2015
Translated review
5 /5
★★★★★

Great quality, guaranteed fun.

User icon
Rowena T.
purchased on 16/07/2015
Translated review
5 /5
★★★★★

Order sent quickly and compliant (hooks for protective net). The possibility of ordering all kinds of spare parts for their trampolines is a real plus not to be neglected compared to competitors.

User icon
Christophe V.
purchased on 16/07/2015
Translated review
5 /5
★★★★★

Excellent product, kind and competent people.

User icon
Juri C.
purchased on 30/07/2015
Translated review
5 /5
★★★★★

Kind on the phone and thorough.

User icon
Nicoletta S.
purchased on 20/08/2015
Translated review