★★★★★
based on 21350 reviews published
Latest positive customer reviews
Very complete site with ease of finding the right reference. The personalized contact after placing the order is very professional.
Wallet
Excellent telephone reception, very good advice.
Quality of service very good and perfect delivery except the price of it too expensive in my eyes for replacement parts for customers who bought a trampoline from you.
They have treated me very well, I had several doubts and they contacted me twice until everything was clear. The product is of quality. I have already recommended them. My experience was very good.
The online order went very well and the delivery was also carried out by the carrier. The trampoline was well packaged. No problem regarding the use of the trampoline, it is quite large and sturdy.
Good advice and good listening to my needs. The delivery went well.
Excellent trampoline, but delivery was poor... the delivery person was supposed to call before coming, he never did. We had to call several times and their delivery times are incompatible when you work. Eventually, the carrier agreed to come at 8 am one morning before we left for work to drop off the package.
Quality materials delivered on time. But depalletized by the delivery person because there was no appropriate vehicle.
The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!
Good contact, the quality is there. (even if a small plastic part broke quickly). The readability of the assembly instructions needs to be reviewed.
Quality product, sturdy and easy to assemble. Only a small issue rather related to packaging but which was easily resolved by the very efficient after-sales service.
Very good product
I am satisfied with the service, and yes, I will recommend you to others.
Very good service, but the small scratch/velcro to cover the tubes was missing!!
Good serious performance
PERFECT
Good service from a general point of view
Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.
Fast shipping. Careful package, solid material, clear assembly instructions.
Quality in accordance with the description. Deadline respected. Perfect.
The service is very good but I have a downside for the product. The attachments under the net broke immediately!!
Only downside on the assembly instructions which are really not well done.
Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.
Quality trampoline, my 4 and 7 year old children are having a blast.
Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.
My order was taken into account immediately and processed very quickly, product of very good quality
Very good product. Easy assembly. Clear and precise information on the site.
Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.
Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.
Service carried out with great professionalism.
The trampoline mat is of good quality.
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.
Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.
Very serious site, good quality of material and impeccable after-sales service. frankly thank you.
Perfect!
Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.