Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Quality service, nothing to complain about. As usual, everything is perfect.. From start to finish.

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Andre B.
purchased on 07/07/2015
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5 /5
★★★★★

The trampoline, the shipping, the assembly everything is very good. The kids are having a blast, no regrets so far for spending the price compared to more financially accessible competitors but with lower quality.

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Jean-marie L.
purchased on 07/07/2015
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5 /5
★★★★★

Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.

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Elodie R.
purchased on 25/08/2015
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5 /5
★★★★★

A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.

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Bruno L.
purchased on 07/09/2015
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5 /5
★★★★★

-

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Jean-claude C.
purchased on 03/08/2015
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5 /5
★★★★★

This company is recommendable in every aspect. A good product, professional and pleasant personal attention with impeccable service.

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Paul B.
purchased on 16/08/2015
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5 /5
★★★★★

Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.

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Armelle C.
purchased on 29/08/2015
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5 /5
★★★★★

As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.

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Christian D.
purchased on 17/07/2015
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5 /5
★★★★★

Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.

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Carole J.
purchased on 07/08/2015
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5 /5
★★★★★

L

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Alberto M.
purchased on 11/09/2015
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5 /5
★★★★★

Very close to users, France Trampoline is serious, fast, and offers quality services.

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Jean Michel M.
purchased on 14/08/2015
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4 /5
★★★★☆

Product that meets our expectations but it's a shame we had to wait due to a stock shortage but overall very satisfied

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Sylvie C.
purchased on 27/08/2015
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5 /5
★★★★★

Very good product

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Guillaume L.
purchased on 01/07/2015
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5 /5
★★★★★

Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!

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Brigitte C.
purchased on 05/08/2015
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5 /5
★★★★★

Fast delivery

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Agnès A.
purchased on 02/09/2015
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5 /5
★★★★★

Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days

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Loic B.
purchased on 05/08/2015
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4 /5
★★★★☆

Quick delivery, product conforms

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Beatrice B.
purchased on 08/07/2015
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5 /5
★★★★★

TB: the operator checked my order and offered me a product suitable for my trampoline. Thank you again

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Mr V.
purchased on 08/07/2015
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4 /5
★★★★☆

Ultra fast delivery (24h)

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Gisele B.
purchased on 29/07/2015
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2 /5
★★☆☆☆

Spare part received three months later and not complete, I am asked to wait two more months, no news, it's up to me to call, no commercial gesture

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Olivier T.
purchased on 07/07/2015
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Answer from France Trampoline
Hello Sir, We apologize for the inconvenience caused regarding your spare parts. We were waiting for a spare part to make a single shipment as you requested, but a second part was out of stock in the meantime. We were waiting for the out-of-stock part to send you your entire order as you requested. Apparently, this was no longer what you wanted a few weeks after your order, and we sincerely apologize for this problem. The France Trampoline team.
5 /5
★★★★★

Nothing to report

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Jean-marc P.
purchased on 07/07/2015
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3 /5
★★★☆☆

The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable

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Géraldine O.
purchased on 28/07/2015
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Answer from France Trampoline
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
5 /5
★★★★★

Everything is perfect, easy and quick delivery. Top notch. Congratulations

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Marylene V.
purchased on 25/08/2015
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5 /5
★★★★★

A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).

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Nelly L.
purchased on 30/06/2015
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4 /5
★★★★☆

There was a small hiccup with the delivery, it seems to be a communication problem between France Trampoline and the carrier. Otherwise perfect.

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Gaël A.
purchased on 08/09/2015
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5 /5
★★★★★

Very good. Always nothing to complain about!

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Véronique L.
purchased on 31/08/2015
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5 /5
★★★★★

Perfect service

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Evelyne G.
purchased on 31/08/2015
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4 /5
★★★★☆

Very good service despite a rather "expensive" shipping cost and carriers not always very friendly!!!

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Marianne D.
purchased on 24/08/2015
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5 /5
★★★★★

Good order tracking, products conform to our expectations, satisfactory products

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Jean-louis B.
purchased on 29/06/2015
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5 /5
★★★★★

We were warned that a gust of wind could damage our trampoline. We did not follow this warning. The next day, the trampoline was overturned, with some damaged parts. The following day we received a 30% promotion from France Trampoline to buy parts... Bravo, well seen.

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Jacques I.
purchased on 10/08/2015
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5 /5
★★★★★

Very good

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Vincent C.
purchased on 10/08/2015
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5 /5
★★★★★

Very professional. Quality after-sales follow-up and great listening. I will come back!! (this is already a second purchase for these reasons!)

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Sylvie P.
purchased on 20/07/2015
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5 /5
★★★★★

Everything is fine, excellent product!

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Nicola Gaetano L.
purchased on 17/08/2015
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4 /5
★★★★☆

Excellent service!

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Anne D.
purchased on 22/08/2015
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5 /5
★★★★★

Everything perfect! Beautiful trampoline! The quality is well above what is found around. Worth every penny!

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Anna G.
purchased on 22/08/2015
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5 /5
★★★★★

Very quick and hassle-free fabric exchange. Very good quality

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Frederic B.
purchased on 18/07/2015
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5 /5
★★★★★

Yes, satisfied.

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Maria Adele S.
purchased on 10/07/2015
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5 /5
★★★★★

Having purchased only one product and being very satisfied, for now, I have no advice to give you. I hope to buy another one soon......

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Luca C.
purchased on 24/07/2015
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4 /5
★★★★☆

Very fast service, the trampoline seems to be of very good quality, to see in use. I was advised by a friend who owns the same trampoline. The children are delighted.

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Laure G.
purchased on 07/08/2015
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5 /5
★★★★★

The trampoline we bought last year is still in perfect condition. We ordered an accessory that was delivered quickly. No problem.

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Stéphane M.
purchased on 10/07/2015
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