9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

Great professionalism! Thank you!

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Valérie T.
purchased on 20/04/2015
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3 /5
★★★☆☆

Very happy with the products themselves, only the delivery method was not up to my expectations...

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Olivier J.
purchased on 08/06/2015
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Answer from France Trampoline
Hello Madam, We sincerely thank you for your "5 stars" on our products that you acquired from our company. Regarding home delivery, it appears that the carrier tried to deliver to you on 25/06/15 and that you were probably not present at home at that time. You then chose to pick up your package at the agency next to your home according to the tracking information. You could also have chosen to have it redelivered to your mentioned address if you wished. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

The delivery was made on time. The material corresponds to my order. No issues.

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Bernard J.
purchased on 01/06/2015
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5 /5
★★★★★

Nothing to complain about, very good solid trampoline and thanks to the video that helps a lot to assemble the trampoline.

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Amandine D.
purchased on 25/05/2015
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5 /5
★★★★★

Quick service by email and phone. Fortunately, there was a video for assembly because the technical sheet does not correspond to our trampoline! Very satisfied with the quality. Our daughter is delighted with the size to progress... She does competitive gymnastics.

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Patricia D.
purchased on 20/04/2015
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5 /5
★★★★★

Good advice before the sale and very responsive following a delivery problem.

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Philippe J.
purchased on 06/04/2015
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5 /5
★★★★★

Perfect, nothing else to say.

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Carine C.
purchased on 01/06/2015
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2 /5
★★☆☆☆

I placed an order. Unfortunately, after receiving it, the order did not suit me. After checking the terms and conditions, I have to pay €31 for the return and with the risk that they retain up to 50% of the order amount if the package has been opened. This seems necessary to realize that the order does not suit...

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Laurent T.
purchased on 25/05/2015
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Answer from France Trampoline
Hello Mr. and Mrs. Tonnau, we have taken your comment regarding your order for a textile net for a 4.30m trampoline and for 8 posts into account. Indeed, for an item weighing less than 25kg, if you wish to return the product via our carrier, the return shipping costs are €31 including tax. You can also return your item via THE POST if you wish, of course. If you return the product clean, new, and well packaged, there will be no deduction, of course. Due to abuses, we had to mention such a level of deduction to protect ourselves from people returning non-resalable products as new while having announced otherwise. If you wish to return your product, please confirm it to us, and we will provide the return address of our warehouses. We are sorry to see that the ordered item does not fit your trampoline, and please know that we remain at your disposal by phone or email every day of the week. The France Trampoline team.
5 /5
★★★★★

Very good.

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Marion B.
purchased on 18/05/2015
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5 /5
★★★★★

Very good quality, nothing to compare with what is found in stores.

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Julien P.
purchased on 08/06/2015
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4 /5
★★★★☆

Fast and no problems. Good.

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José N.
purchased on 25/05/2015
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5 /5
★★★★★

Very good service.

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Estelle C.
purchased on 20/04/2015
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5 /5
★★★★★

Excellent product. Clear assembly instructions. Delivery deadlines respected.

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Alain J.
purchased on 01/06/2015
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5 /5
★★★★★

First of all, I am very satisfied with the customer service for the information before ordering. I received personalized and technically adapted responses to my requests. Package received in good condition. As for the product itself, the trampoline is beautiful (maybe a bit too much for still young children!) but you can really see the difference visually with a supermarket trampoline or one from ***. It has nothing to do with it. Here, we have a real quality product for both children and adults. However, it took us at least 3 hours to assemble it... the assembly booklet needs to be revised. In particular, the things to pay attention to are generally indicated at the end of the paragraph. That's my only downside!

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Yannick Ou Celine D.
purchased on 01/06/2015
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5 /5
★★★★★

Very good telephone reception. Very satisfactory customer service. Good quality product, too bad for the fragility of the net attachments.

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Hubert L.
purchased on 27/04/2015
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4 /5
★★★★☆

Nothing to say, delivery time and quality are perfect.

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Yannick R.
purchased on 25/05/2015
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5 /5
★★★★★

Quality product as per order, fast delivery.

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Munier J.
purchased on 18/05/2015
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5 /5
★★★★★

Problem-free delivery, robust and quality jump up trampoline 3m66 compared to other brands. Simple assembly, just take your time and read the instructions well (2h30 for one person). Perfect site and order tracking.

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Franck P.
purchased on 15/06/2015
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5 /5
★★★★★

Excellent material - very good service with competent staff.

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Monsieur M.
purchased on 15/06/2015
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4 /5
★★★★☆

Good.

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Jean-paul P.
purchased on 11/05/2015
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5 /5
★★★★★

Very satisfied to have chosen France Trampoline for the purchase of our trampoline for our children and their countless jumps. They are also delighted to have good quality equipment.

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Delphine M.
purchased on 04/05/2015
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5 /5
★★★★★

I am delighted with my order and your sending of a protective cushion! Soon, I will order a jumping mat from you! I am very happy to have called upon you and will not hesitate to talk about you if one of my friends needs your services! Best regards ***!!!

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Sophie M.
purchased on 08/06/2015
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4 /5
★★★★☆

Good quality accessories and very good order + delivery time.

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Bernard G.
purchased on 06/04/2015
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5 /5
★★★★★

I have no issues, everything has always gone well, that's why I trust.

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Francoise C.
purchased on 13/04/2015
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5 /5
★★★★★

Deadlines respected.

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Pierre B.
purchased on 27/04/2015
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5 /5
★★★★★

Delivery made at the scheduled time. Perfect.

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Corinne D.
purchased on 20/04/2015
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5 /5
★★★★★

Delivery time respected and very fast, excellent trampoline, robust, assembly quite difficult, 3 people needed and assembly time much longer than indicated in the instructions! Very efficient telephone assistance.

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Elisabeth R.
purchased on 01/06/2015
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5 /5
★★★★★

Good responsiveness from the spare parts service.

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Laurent M.
purchased on 01/06/2015
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4 /5
★★★★☆

Solid material, easy to assemble, delivered on time. Perfect! However, the gadget for playing ball in the trampoline detaches too easily.

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Broc M.
purchased on 06/04/2015
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5 /5
★★★★★

Good quality so far; assembly quite tedious alone, good and fast delivery service since the order, deadlines met.

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Audrey T.
purchased on 01/06/2015
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5 /5
★★★★★

Perfect!

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Delphine C.
purchased on 11/05/2015
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4 /5
★★★★☆

All OK. Good product. Easy assembly, however, the tensioners of the safety net break easily (it's plastic!!! not normal..). Sorry.

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Christophe D.
purchased on 15/06/2015
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5 /5
★★★★★

PERFECT!!! Nothing to complain about. Thank you. Best regards.

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Raust L.
purchased on 01/06/2015
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4 /5
★★★★☆

Our daughter does competitive gymnastics. She went through the fabric of our previous trampoline! We can therefore affirm that your material is really of very high quality. The only downside is the instructions and assembly explanations that must be thoroughly reviewed.

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Pascal C.
purchased on 25/05/2015
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3 /5
★★★☆☆

Error on the ordered item.

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Matthieu R.
purchased on 27/04/2015
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Answer from France Trampoline
Hello Sir, we have taken your comment regarding the ordered anchoring kit into account. Indeed, your order suffered a package inversion with the carrier and you initially received a jumping mat. We sent you the correct item within 48 hours after we became aware of the problem, and the carrier picked up the incorrectly delivered package at the same time. We apologize for this inconvenience and sincerely believe we have resolved this issue as quickly as possible. We remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

Fast order and careful shipping. Website not clear enough.

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Stephane B.
purchased on 18/05/2015
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5 /5
★★★★★

Very satisfied with the products and services

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Daniel R.
purchased on 27/04/2015
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5 /5
★★★★★

Perfect product, careful packaging, very good telephone service, timely delivery, friendly delivery person.

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Nicolas L.
purchased on 11/05/2015
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5 /5
★★★★★

Excellent product, assembly took 2 hours, no issues to report. Delivery was fine but no flexibility in timing and only during office hours, which makes it complicated when you work...

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Aline B.
purchased on 18/05/2015
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5 /5
★★★★★

The realization of our order was very easy, everything went as planned, we are very satisfied, both with the quality of the product and with the seriousness and organization of the France Trampoline team

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Cindy R.
purchased on 15/06/2015
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