Reviews France Trampoline

Serious company close to the customer

Complete and efficient. Low shipping cost and perfect timing.

Good product, well explained assembly. Fast delivery but not within the requested time slot so the carrier had to come back and was unhappy.

Efficient service with easy access to the spare parts I was looking for. Fast shipping with a phone call on my mobile to describe a color change on the supplied springs --> no surprises upon receipt. I am fully satisfied.

Good quality product.

Serious and diligent interlocutors, fast and compliant delivery.

Satisfied with the delivered product. The fixing kit was missing from the box. Very responsive after-sales service. Received the kit 2 days later.

Good respect for deadlines and sales conditions. Product easy to assemble by following the provided instructions.

Perfect

Very good quality

Clear website. Easy choice among a wide range. Very fast shipping. Quality item. I highly recommend.

Very fast delivery, to recommend

We appreciated: the speed of responses and delivery, the pleasant welcome, customer follow-up, the quality of the product

Very good quality trampoline to see over time

Delivery time respected, perfect customer service, responsive customer service.

Ok perfect, everything was fine.

Very good: cover wider than before (a lot of wind here)

Order and shipping: very fast, very well packaged. Trampoline: easy assembly and no issues. Each element is well thought out, everything seemed very robust. Small downside with the anchoring kit, impossible to screw the elements into the ground. Indeed, as soon as there is a stone, it is impossible to drive deeper. Usage: magnificent! From the first jumps we have fun... The children and parents are therefore delighted! Finally a trampoline that will last!

Order verification by phone before registering it (well done) Very fast delivery (3 days) Product conforms to the order

Very good service

The product is of high quality and the assembly is not as complicated as I could imagine. Delivery is fast. Just a small downside, the carrier only commits to deliver on one day, not on a half-day. But these are conditions that unfortunately become common with carriers. But regarding the product itself, nothing to complain about.

Fast delivery, quality material, well-documented assembly: all good

Excellent telephone reception, good advice, short delivery time

Very good service and customer advice. The product is Made in France, which is a real guarantee of quality compared to low-end products from Asia or elsewhere.

Impeccable service, very fast delivery

Very good trampoline

Fast, very good materials,

Very good product, assembly a bit long but given the sturdiness of the trampoline, it makes sense. However, the delivery company has office hours, so delivery was a bit complicated (this should be reviewed). The whole family is delighted with the trampoline

Order placed on Monday, call during the day from France-trampoline to ensure that I took the right accessory since I didn't buy the trampoline from them originally. It's reassuring and very professional.

Hello, I am very happy with the product as well as the customer relationship with France Trampoline, a bit less with the carrier who did not seem happy to do his job.

Good materials and efficient after-sales service

Very very good site for buying my trampoline. What I especially like is that they have all the spare parts. At the end of last year, my daughter's trampoline flipped over due to a strong gust of wind and I was able to change only the fiber bars without having to change everything, I took the opportunity to also get the stuff to fix it to the ground because one overturning is enough. I had forgotten a sleeve in my order and after a phone call they sent it to me for free. Seriously really happy. Thank you

Very good. But assembly poorly explained

Very good service, we were able to restore our trampoline. Maybe a bit expensive for the spare parts.

Very good

Very good service provided. Staff always competent.

Quality service. Timely shipping. Easy assembly and clear explanatory instructions. Very good quality material.

Once again the best! I ordered a trampoline 6 years ago! Very good quality trampoline, has spent all winters outside (with a tarp) and has withstood the mistral! After 6 years and many jumps the mat finally broke, but I ordered a new mat and off we go! (you just have to install it and it's a bit hard but with several people we manage!)

I was pleasantly surprised to be called to confirm the correct dimensions of the ordered mat. The jumping mat arrived quickly, well packaged, and the size was correct! Great, my son is having a blast...

The quality of the product seems to be very good. A downside regarding the assembly instructions, not always very clear. Another downside regarding the delivery service... Despite the appointment made (you have to be present for a whole day, between 8 am and 6 pm), the package arrived a day late... at the wrong address where I happened to be!!! Moreover, the package was very damaged.