★★★★★
based on 21350 reviews published
Latest customer reviews
I am delighted with this purchase, which started with good advice from your sales service, a very simple purchase, and a very efficient delivery. No worries with the installation either, and since then the children are thrilled. High-quality product.
I was very well advised, which allowed me to make the right choice
Fantastic material, easy-to-navigate site, and excellent customer service - we are kept informed from the moment the order is placed until delivery.
Super fast delivery. The kids and the older ones are having a blast!!
Good quality trampoline. Assembly is easy. Everything is very professional. I absolutely do not regret paying a little more than the trampolines you can find elsewhere. You can see that you are dealing with pros!
Hello, the material itself is very good, the only downside is its assembly, especially the passage of the cord of the protective net, a real hassle, moreover it does not close when it is in place at the top of the poles, I am worried during winter storage, everything is going well for now, best regards.
All ok
Very complete website, information available and easy to find. Good advice. Good explanations. Good product description. Very good quality of the product and easy to assemble. However, at delivery, some parts were missing but customer service is very responsive and sent them to me quickly and free of charge.
Everything is in accordance with the promises
Very responsive company
Very good transaction
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
Perfect provider, easily reachable and attentive.
Perfect material and advice
In accordance with the order. Delivery respected..
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
I am completely satisfied with my order, an advisor called me to ensure the correct size of the product. The delivery was quick and without issues.
Seller attentive, delivery within the deadlines, good quality material
Everything perfect: the order, the delivery, assembly instructions, easy assembly. seems to be of very good quality I can't say more because not yet used
Super product
Delivery went well and on time. Solid trampoline that provides complete satisfaction.
Good service.
Excellent
Very responsive Very good quality material at first glance (assembled 1 week ago)
Very good. Good quality product, assembly according to the instructions, fast delivery.
The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)
I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.
Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.
VERY GOOD QUALITY CUSTOMER SERVICE
Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.
Serious, fast, good product
Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!
Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.
Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.
Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase
Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.
Very good product the children are delighted
Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.
Trampoline of very good quality, robust, the kids love it
Very good just missing a cover to cover the mat