Reviews France Trampoline

The trampoline is fantastic! the 21cm springs provide exceptional bounce! Highly recommended

Fairly fast delivery, trampoline of very good quality, in line with our expectations, friendly phone reception.

Site up to my expectations and material at the same level. Explicit assembly instructions. Nothing to say.

Very satisfied with everything (the welcome, the material, ...) except for your delivery person or carrier.

We are delighted with our purchase: professional phone reception, fast delivery, quality trampoline.... everything was perfect for my daughter's 10th birthday. Thank you!

Very satisfied both in terms of contact and quality

Excellent material, excellent interlocutor, Nothing to complain about, just satisfied not to have bought a trampoline from a large national chain...

When ordering, I made a mistake in the reference and by calling customer service my order was changed. Fast and careful delivery (order on Monday and delivery on Thursday). The quality is there, a bit long to assemble, but after that it's a delight. To recommend.

We called a specialized company and chose an expensive trampoline to have quality and we were very disappointed. Especially regarding the frame: the holes for screwing are not aligned, we had to buy a drill to enlarge and align them. The holes are probably made before bending the tubes and not after as it should have been. We also had to buy a tap to redo a good part of the threads. In short, a lot of equipment to buy when the manual indicates that no other tool is necessary. Instead of a few hours, assembling the frame alone took an entire afternoon (about 7 to 8 hours). For a specialized company and for the price, the quality is not up to par!

Good service: material delivered in good condition within the deadlines communicated at the time of the order!

FAST DELIVERY VERY GOOD MATERIAL MANUAL NOT DETAILED ENOUGH FOR SPRING ASSEMBLY

Good communication on the phone, very friendly and efficient. Timely shipping, well-packaged parcel.

Quality of service and guaranteed professionalism.

Very good contact, fast delivery, quality material, absolute happiness for our two children aged 9 and 11

Nothing to complain about, good service, fast, efficient

Impeccable welcome. Very good quality product

Perfect after-sales service, fast, very happy with the trampoline. Very serious, to recommend. My daughter accidentally broke a plastic end, a phone call where I was asked to take a photo of the broken object and send it. 48 hours later I received the part without paying anything. Super positive.

The delivery was much faster than expected. Upon receiving the trampoline, one of the packages was damaged. We pointed it out to the delivery person, noted it in writing. By contacting customer service, the reception was very friendly, I sent them photos of the ladder that was bent... Within a few days I received a new one!! No discussions, no need to follow up multiple times... Really top-notch!!! The products may be a bit expensive compared to others but the quality of the products and the responsiveness are there... The safety net is great, it is perfectly taut even at the top... plus you can either fix it just at the edge of the fabric or after the springs... for safety and depending on the age of the children, it's a plus...

Very fast order processing. We ordered replacement parts after 5 years of intense use. After the first order, another part change turned out to be urgent. France Trampoline offered us the shipping costs. Thank you!

Good reception of our merchandise

Very satisfied

Satisfactory packaging and delivery. This trampoline seems to be of good quality compared to that of our neighbors and we will see in use. The drawings in the assembly manual need improvement for better understanding and to allow for faster assembly (it took us 6 hours with two people...) Very good reception from the after-sales service who quickly sent us 2 small parts that we had broken by tightening too hard. Our grandchildren (11 and 8 years old) are delighted with this trampoline.

Excellent service and quality

The trampoline arrived quickly, it is of good quality, no unpleasant surprises.

Always professional! I have been a customer for at least 5 years, and everything is always perfect, advice, delivery, well done!

Fast and impeccable service

Not yet received, given a date from and the people wanted to deliver before the date of our return. Delivery from Wednesday 26.08.2015.

Excellent quality material, timely delivery. No problems to report. The trampoline is of a quality far superior to anything found in the 'large distribution'. Product to recommend!

Speed

Fast delivery, friendly, quick, and efficient customer service

Very good quality of products, trampoline and its accessories very well packaged. The staff is serious and keeps its commitments.

Deadline, quality, and service met my expectations.

We are satisfied with the chosen trampoline and received, everything is in line with our expectations. Before choosing, I asked for advice from the France Trampoline agents, and their advice was invaluable. The only downside is the time taken to receive the product.

Very good responsiveness. Excellent service.

Phone contact for information then order: very pleasant and competent person who advised me on the ideal trampoline for my sons. Very fast and punctual delivery, assembly a bit long and laborious but successful. From the first days, several plastic hooks broke; we are down to 6. I just contacted FT who immediately sends me replacement hooks with advice regarding a possible poor distribution of the net that could explain this breakage. Always very friendly contact. Very satisfied with this purchase that delights the boys.

Excellent availability (during the month of August) Remarkable shipping speed Very good advice

The product is of good quality, however, the plastic hooks for securing the protection around the mat are fragile and break easily (already 2 breaks).

Very good site excellent value for money fast delivery

We are very satisfied. Only during assembly, a plastic support of the upper arch that holds the net broke. How can I get a new one? Thank you for your response.

Many spare parts available. Fast delivery.