Reviews France Trampoline

Perfect order on site in Bordeaux with good advice. Very complicated delivery. Use by children very appreciated but inappropriate for an adult: a broken hook on the first jump.

Very good value for money, impeccable customer service

We placed an order for an accessory (a trampoline net) due to a problem with our original part (torn net). The first phone contact allowed us to find the reference of the part we needed: we were very well informed. Internet order placed without issue. We received a call to provide us with details about the delivery method: very good. Very fast delivery, package in good condition.

Very good

Even though the delivery took a bit longer than expected, the whole family is delighted to be able to use the trampoline, a quality product.

Very good product, appreciated free delivery. A bug regarding the delivery but everything is back to normal.

Ideal transaction.

Satisfied with my item, only the mat is a bit torn, we hope to get another one. Otherwise, my daughter loves it!

I ordered an Ovalie trampoline. Regarding the trampoline, nothing to complain about the quality of this product which makes my children happy. Regarding the delivery, the requested period was respected. Finally, upon receiving the package, 4 small pieces were missing. The after-sales service reacted very quickly and delivered the missing pieces to me in less than 48 hours.

Highly recommend without hesitation!!! The trampoline was ordered on a Sunday evening and received the following Friday. Complete trampoline and assembled without problems. One can only recommend such a product, especially when comparing it to the low-cost trampolines that most people buy. The structure is very rigid, the nets are robust, and the trampoline is very secure. In short, it's the best. Since I installed it, my 4-year-old son and his friends have been having fun for hours!!!! The price may seem a bit high, but one must not forget that quality comes at a cost... I hope to keep this trampoline for many years!!!

Good product easy to install

The small weight noted in the provided tools was missing from the package, apart from that the assembly is a bit long but the result is very good.

Listening and responsive. Excellent quality material.

Very good

Very happy with the product, as well as the delivery time.

After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.

Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.

Excellent reception and advice

Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.

Very nice trampoline, good workmanship, very good quality fabric quite close to club trampolines. However, big downside for the assembly instructions, with nonexistent explanations and sketches that do not show the order of the different steps, especially for the structure. Assembly of the fabric ok. The assembly video on the site indicates 1h30, you need to count more than double.

Perfect!!! ahead of schedule for delivery too... a nice surprise.

Very good product easy to assemble and seems very robust. A downside for the delivery of the trampoline ladder. Some parts were indeed missing. This problem was resolved very quickly by your services.

A very nice trampoline. However, we were surprised to receive the posts all green when we were expecting them with the nice pattern. Moreover, the PVC of the foams is shorter than the foams and it slips. The protective cushion is stained by the tubes that were stuck on it due to compression of the packaging.

Perfect. Everything correct.

Very good.

Very good quality, easy to assemble.

I say super! because after sending a photo of my broken trampoline, replacement parts were sent to me. Thank you!

Delivery time and quality of delivery excellent. Item conforms to the description made on the site.

The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.

Good quality trampoline delivered on time. We have had it for only 2 months but so far nothing to complain about.

Good product and fast delivery

Delivery very good and super trampoline, the only downside is at least 3 for the assembly! the children are delighted I recommend!!

Fully satisfied with the services of France-Trampoline; very fast delivery, clarity of information. Only negative point: very high shipping costs.

Correct

Friendly and concise phone reception. Delivery received within the announced deadlines. Accommodating carrier. Long assembly (more than 4 hours for one person) but simple (clear instructions and good advice). The trampoline seems to be of very good quality. As soon as installed, it was fully used this weekend and delighted all ages.

Very good responsiveness and impeccable service

Fast delivery, robust and quality product that inspires confidence. Disappointment with the igloo tent, which apparently cannot be set up at the same time as the safety net (contrary to what some photos on F. Trampoline's blog suggest).

Clear and complete site. The trampoline was shipped very quickly after my transfer, it seems robust, to see after a few years... The delivery by the carrier was a bit problematic (change of company, one day delay, no pallet truck to unload, had to carry the boxes by hand...) In short, for now very good. If, a detail already noted I believe, the instructions do not mention that the legs need to be adjusted in a certain direction to then fit the next piece, and if you fit it tightly, it is very difficult to then turn the leg to position the hole in front of the ratchet of the other piece. The instructions should mention this because apart from that, they are well done.

After a few days of use, the Trampoline Booster 490 proves to be an excellent choice. Used by 4 small children (3 to 6 years) together + sometimes 1 adult, made possible by the large jumping surface. Only 2 difficulties in installation: - difficult assembly of the tubes (fitting level) - some tensioners (attachment fixation level of the lower part to the fabric) of the safety net did not withstand the first use by an adult. We had to replace them with smaller tensioners. No problem since.

Serious material exuding confidence, delivered very quickly, well packaged, with correct explanations. What more could you ask for...