Reviews France Trampoline

We ordered our trampoline last summer and we are still very satisfied. We didn't pull all our hair out during assembly because we must admit that we are not DIY experts 😊 Recently we ordered a protective cover with a phone courtesy from the company that met our expectations. The products are of quality, the information is provided with precision and above all...with a smile....at least we feel it

Very good site. Quick and precise information for choosing the trampoline. Fast delivery, very good follow-up. The trampoline seems to be of good quality but we haven't assembled it yet. Waiting to use it in nice weather...

Everything was perfect, advice, order, and reception in 2 days.

Spare parts available, fast delivery, interesting prices

Very professional, I would recommend to my acquaintances without hesitation

Satisfied

I ordered a net and I thought the arches holding the top of the net were sold with it!! What a disappointment!!!

Very serious and excellent management of stock unavailability: information, gift to wait, ...

Information on the site of an article being restocked: delivery in two on the scheduled dates. Very good!

Quality product, but relatively long delivery time.

Very friendly phone reception. Precise information.

Excellent product quality. Seller reliability also. Nothing to complain about.

I bought a trampoline from France Trampoline in 2008: Waouuh 390 trampoline pack + ladder + protection net + anchoring kit. The price of the whole made me think for a few weeks.... I ended up calling France Trampoline to ensure the seriousness of the company. Very professional contact, with good advice and at the end of the conversation, the person offered me the protective cover advising me to install it in winter to preserve the trampoline. Purchase confirmation by phone and not even a week later we received the trampoline. First impression: good quality. Assembly: I don't remember.... That at least means I don't have a bad memory of it. Protective cover: very good quality, however very tight in size and difficult to install (as it was a gift, I managed). Last year the cover started to tear, it was its 6th and last winter. I called France Trampoline for the purchase of a new cover and especially to know if I should not take the larger size to make it less difficult to install. Response: do not take the larger size to limit wind catch. I trust and buy. Relatively fast delivery and quality still top. Dimensions: just what is needed. Thank you for the advice. Note: the new protective covers are easier to install with their hook attachment system. Here my trampoline is entering its 7th year and it is in perfect condition. You have to see it to believe it. For information: every winter I remove the protective net, the protective foams from the posts and install the protective cover (it is really essential if you do not want to dismantle the trampoline every winter). In the end, I really do not regret this purchase. You have to spend a certain amount at first, but for a product that after 7 years has not changed, you do not regret the investment. When I see the state of the neighbors' trampolines that have not survived a single summer, I am even more satisfied.... and my three children are too. Keep it up France Trampoline. Thank you.

Excellent provider Reliable material and very good quality Only the trampoline roof was really complicated to assemble

Hello, I bought two trampolines for delivery to two different addresses. I am therefore surprised that I was not offered the referral offer. I would have been interested in a voucher for the second order. Regards.

Very good phone contact with France Trampoline. However, I will have to wait until I have installed the trampoline at the end of March-beginning of April to know if everything is OK with the delivery. I hope I won't be disappointed.

Material of very high quality, delivery times respected, competitive prices.

Quick response by email, fast delivery, item as described, very good

Good quality product but difficulties encountered in online payment.

Everything went very well during my order... (delivery time, good quality material, reasonable price)

Very satisfied with this order. Fast delivery. Excellent delivery quality.

Good service.

Very good phone relationship with the sales service. Received yesterday in very correct packaging... Now, we just need to assemble it to judge the quality but so far everything is compliant.

We are happy with the products and the after-sales service but a bit less with the delivery because the carrier absolutely did not check where we lived (in a dead end in the countryside) and arrived with a huge truck for a simple trampoline.... we had to fight with the driver to deliver to the indicated address with his pallet truck (luckily he had one!) and not at the entrance of the dead end. Better, our neighbor was delivered at the village stadium next door!

Good

Customer service is excellent and the product is of great quality.

The material from France Trampoline is of high quality; the constantly available spare parts are a major asset in the choice of trampoline purchase. The website could be a little more user-friendly (difficulties finding the part among the number displayed; the sections a bit disorganized and the back navigation in the pages disconcerting. However, a confirmation of the order after a phone call from customer service pleasantly surprised me. Very secure packaging, very fast shipping and delivery. Very good!

Fast and efficient. Very nice delivery person, which is a plus!

Very good quality trampoline, very good phone contact and fast delivery. Small downside for the assembly and the user manual which lacks detail. 1h30 of assembly announced, we took 8h!

Excellent service. Attention from Leire was unbeatable, very pleasant, attentive, and professional. Good product and correct delivery time. 100% recommendable.

Deadline respected, packaging compliant and well protected.

Fast shipping, no issues with the carrier, good product, sturdy and with a clear manual. No missing parts.

Delivery within the expected timeframe, quality product.

Very fast delivery. Problem with one of the parts of the trampoline being too small at delivery but free and quick shipping of the replacement part.

Very good

Good quality product and very serious customer service. Very good site

Excellent service both in terms of product choice and their quality level. Delivery time respected.

Fast delivery, top material!!

We want to highlight a faultless service from France Trampoline. We took time to decide on buying a trampoline, after 2 years of hesitation... We thank you for your professionalism, your advice. Great satisfaction regarding your responsiveness at the time of our first phone contacts, the management of our order and the quick delivery time. We recommend France Trampoline to future customers. Our children are delighted. Not enough hindsight to judge the quality of the trampoline, but it seems to be of very good quality. To see over time...

Very serious site. Not being one of their clients, they called me to confirm that I had not made a mistake in my order for spare parts for my trampoline. True serious professionals.