Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Super quality

User icon
Mireille L.
purchased on 30/04/2024
Translated review
5 /5
★★★★★

Serious and fast

User icon
Bruno G.
purchased on 02/05/2024
Translated review
5 /5
★★★★★

A team that listens, very responsive and effective, it's perfect! I recommend!

User icon
Emilie A.
purchased on 23/04/2024
Translated review
5 /5
★★★★★

The material is of good quality, relatively easy to assemble, overall, it lives up to its promises. Just one issue with delivery, the package arrived completely torn open, the delivery person was clearly not trained in quality service.....

User icon
Didier L.
purchased on 02/05/2024
Translated review
3 /5
★★★☆☆

Overall a nice trampoline. Unfortunately, it squeaks after a few weeks and the 'borders' do not hold up unfortunately.

User icon
Cindy H.
purchased on 05/04/2024
Translated review
Answer from France Trampoline
Hello Madam, Thank you for your feedback. It is normal for your trampoline to make a little noise. We recommend applying WD-40 to lightly lubricate the springs. Could you please send us photos regarding the problem with your jumping mat so that we can better understand it and help you find a solution? Sincerely, The Trampoline Tech Team
5 /5
★★★★★

Excellent product and efficient customer service.

User icon
Joel B.
purchased on 06/05/2024
Translated review
3 /5
★★★☆☆

Hello, assembling the 3.00m dome cannot be done with 2 people in 1 hour, but at least 3 people in 2 hours. For the hammock, impossible to set it up as a hammock (upper part in the dome) because the carabiners are missing! Yet they are well mentioned in the assembly guide. Disappointed... Otherwise, the structure looks sturdy and is aesthetic, we'll see over time.

User icon
Beatrice B.
purchased on 25/04/2024
Translated review
Answer from France Trampoline
Hello, we are sorry to learn that assembling the dome was more difficult than expected. We take note of your experience. This will allow us to revise our instructions to offer more precise guidance to our future customers. Regarding the missing carabiners for the hammock, you must have received our old assembly guide by mistake. Our new range of hammocks no longer requires the use of carabiners for assembly. We will send you the new guide by email to rectify this error. Finally, despite all these small issues, we are happy to know that you find the structure robust. We hope that despite these inconveniences, you will be able to fully enjoy your dome. Do not hesitate to contact us directly if you have any other questions. We remain at your disposal for any further information. The France Trampoline team.
5 /5
★★★★★

We were very satisfied after purchasing a trampoline.

User icon
Marie-hélène R.
purchased on 03/05/2024
Translated review
4 /5
★★★★☆

Great set. One important criticism: no self-locking nuts are provided. I bought these at the hardware store after the delivered ones came loose. Dangerous! Must definitely be replaced in the future.

User icon
Fritz R.
purchased on 14/04/2024
Translated review
5 /5
★★★★★

The trampoline net arrived quickly and is of high quality. Thank you very much.

User icon
Stephanie S.
purchased on 14/04/2024
Translated review
5 /5
★★★★★

Perfect. They contact you even before sending your package to ensure compatibility. Truly great professionalism. Thank you!

User icon
Stephane L.
purchased on 21/04/2024
Translated review
5 /5
★★★★★

Perfect

User icon
Déborah S.
purchased on 03/05/2024
Translated review
5 /5
★★★★★

Very professional; quality products, fast and correct service, I recommend!

User icon
Kurt P.
purchased on 01/05/2024
Translated review
5 /5
★★★★★

Very good listening and quick solutions.

User icon
Frederic L.
purchased on 03/05/2024
Translated review
5 /5
★★★★★

Fast delivery, product as described. We just reordered the net attachments for nothing as they were provided but not mentioned on the site and product details.

User icon
Maxime S.
purchased on 01/05/2024
Translated review
5 /5
★★★★★

Easy order to make, deadlines respected, satisfied.

User icon
Bernard S.
purchased on 17/04/2024
Translated review
5 /5
★★★★★

Product matching the description. The whole thing is installed and works perfectly even for me who is 'heavy'.

User icon
Joris A.
purchased on 01/05/2024
Translated review
4 /5
★★★★☆

Good advice from the seller, deadlines respected and tutorials sent to help replace the different parts to change on the trampoline.

User icon
Valérie P.
purchased on 29/04/2024
Translated review
5 /5
★★★★★

Perfect, I made a mistake on my order and customer service called me within 30 minutes of my order to verify.

User icon
Adélaïde T.
purchased on 02/05/2024
Translated review
5 /5
★★★★★

The customer service is efficient: it matches an order for spare parts with a trampoline purchased several years ago and suggests modifications in case of order errors. Many customer services would not have questioned it and would have sent unusable items, proving professionalism.

User icon
Benoit B.
purchased on 01/04/2024
Translated review
5 /5
★★★★★

Very professional and attentive salesperson who gives you advice on the material. Thank you very much 👍

User icon
François G.
purchased on 26/04/2024
Translated review
5 /5
★★★★★

Hello, I am very satisfied with my ordered item, quick and careful shipping.

User icon
Frederic B.
purchased on 01/05/2024
Translated review
5 /5
★★★★★

Good

User icon
Evelyne L.
purchased on 30/04/2024
Translated review
4 /5
★★★★☆

Super quality items, I have called on France Trampoline several times to change parts on my trampoline. It's so much better than throwing it away and buying a new one. However, a small downside on the availability of certain parts, I had to wait a while before getting a safety net. Other than that, it's really perfect.

User icon
Olivier R.
purchased on 25/03/2024
Translated review
5 /5
★★★★★

Fast delivery, nothing broken, everything great!!!

User icon
Monika W.
purchased on 10/04/2024
Translated review
5 /5
★★★★★

Fast delivery and product matching the description. The kids are having a blast on their zip line.

User icon
Jeremy D.
purchased on 25/04/2024
Translated review
5 /5
★★★★★

Perfect

User icon
Sebastien V.
purchased on 27/04/2024
Translated review
5 /5
★★★★★

Everything went perfectly. Timely and complete delivery, affordable price with good quality.

User icon
Eberhard O.
purchased on 09/04/2024
Translated review
5 /5
★★★★★

Speed. Reliability.

User icon
Annick P.
purchased on 30/04/2024
Translated review
5 /5
★★★★★

Everything very easy. Special attention paid to the accuracy of the order.

User icon
Marie Noëlle G.
purchased on 01/04/2024
Translated review
5 /5
★★★★★

Quality trampoline that matches the order.

User icon
Michaël D.
purchased on 28/04/2024
Translated review
5 /5
★★★★★

Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!

User icon
Anne Françoise D.
purchased on 26/04/2024
Translated review
5 /5
★★★★★

Excellent site! Product quality, shipping speed, delivery quality, everything is perfect.

User icon
Marie-annick D.
purchased on 30/04/2024
Translated review
4 /5
★★★★☆

Fast

User icon
Serge R.
purchased on 26/04/2024
Translated review
5 /5
★★★★★

Quality product, fast delivery.

User icon
Camilo V.
purchased on 20/04/2024
Translated review
2 /5
★★☆☆☆

It was difficult for us without German customer service. The delivery took a very long time. Communication was difficult. Delivery was complicated. 3 delivery attempts due to wrong packages.

User icon
Ilka B.
purchased on 07/04/2024
Translated review
Answer from France Trampoline
Hello Madam, We would like to sincerely apologize once again for the situation you faced. The delivery time was indeed extended due to a cancellation with another order. As long as you receive your request, you will find no way to pick up the first mistakenly delivered package to then restart the delivery of the correct product. We are aware that the language barrier did not make our exchange easier, but please be assured that we did our best to respond to each of your emails as quickly as possible. We hope that the assembly of your trampoline is now complete and that you can enjoy it to the fullest. Kind regards, The Trampoline Tech Team
5 /5
★★★★★

NO PROBLEM

User icon
Jacques T.
purchased on 17/04/2024
Translated review
4 /5
★★★★☆

Very good service contacted by customer service after making a reference error. I recommend.

User icon
Valery R.
purchased on 01/04/2024
Translated review
5 /5
★★★★★

Simple and quick purchase. Fast and hassle-free delivery.

User icon
Marine H.
purchased on 29/04/2024
Translated review
4 /5
★★★★☆

Following the product ordered being out of stock, additional information during this long waiting period would have been welcome

User icon
Michel G.
purchased on 27/03/2024
Translated review