Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

Fast, effective telephone contact, good quality material

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Sylvie C.
purchased on 01/05/2015
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5 /5
★★★★★

I am extremely satisfied with this trampoline, it is beautiful, my grandson loves it and so do I. However, it takes two people to assemble it. Moreover, we can adapt games like trampo foot and the target and other things. It is very sturdy, I think it will last over time at least I am convinced of it. I recommend this trampoline but for children from 5 years old because you jump very high. Thank you to France Trampoline ***

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Régine L.
purchased on 06/03/2015
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5 /5
★★★★★

Perfect service! The telephone reception and order tracking were impeccable, the trampoline was received on the announced date (my son's birthday) and the surprise was significant! Trampoline received in perfect condition, clear instructions, quick assembly.... and it bounces now!!!

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Stéphanie A.
purchased on 23/04/2015
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4 /5
★★★★☆

Everything is fine, good materials and so far no problems.

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Laura A.
purchased on 23/03/2015
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5 /5
★★★★★

Fast delivery. Trampoline assembled easily and seems to be of very good quality. Solid structure, bounce appreciated by the children and moreover, it is quite pleasant to look at. +++

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Eddy P.
purchased on 23/03/2015
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5 /5
★★★★★

The people who assisted us by phone were very nice and helpful. The trampoline arrived in three days. Honestly, I would recommend the product, we are delighted.

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Isusko A.
purchased on 26/04/2015
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5 /5
★★★★★

Top delivery, fast and package of over 80kg dropped off by the delivery person at my home. Easy assembly, 3 hours nonetheless. Very satisfactory trampoline, already 1 month of frequent use. Suitable for both small and large.

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Alexandra C.
purchased on 01/05/2015
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4 /5
★★★★☆

Product conforms to the order, of good quality. Assembly time, 5 hours alone. Chaotic delivery 10 days, an appointment was made and no one showed up and to get the second one, had to call three times.

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Benoit L.
purchased on 12/04/2015
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Answer from France Trampoline
Hello, we thank you for your feedback. We are very pleased to see that the Jump'Up 460 trampoline meets your expectations. Regarding the delivery, we sincerely apologize for this issue. You should have contacted us on the first day of delivery so that we could contact the agency directly. After verification, the agency delivered within 48 hours after the first missed appointment and we remained within the maximum delay of 5 working days. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Product conforms to our expectations and delivered on time.

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Marilyn C.
purchased on 15/02/2015
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5 /5
★★★★★

- Explicit site, - Very good telephone contact for additional advice. - Fast delivery, - I had an issue with net ends, responsive and effective after-sales service. - Quality product.

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Frederic P.
purchased on 22/02/2015
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5 /5
★★★★★

Perfect

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José C.
purchased on 25/04/2015
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5 /5
★★★★★

Very complete site with ease of finding the right reference. The personalized contact after placing the order is very professional.

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Jean-marc J.
purchased on 11/04/2015
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4 /5
★★★★☆

Wallet

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Sandra G.
purchased on 05/03/2015
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5 /5
★★★★★

Excellent telephone reception, very good advice.

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Sylvaine M.
purchased on 25/03/2015
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4 /5
★★★★☆

Quality of service very good and perfect delivery except the price of it too expensive in my eyes for replacement parts for customers who bought a trampoline from you.

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Vincent G.
purchased on 16/03/2015
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5 /5
★★★★★

They have treated me very well, I had several doubts and they contacted me twice until everything was clear. The product is of quality. I have already recommended them. My experience was very good.

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Verónica C.
purchased on 09/03/2015
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5 /5
★★★★★

The online order went very well and the delivery was also carried out by the carrier. The trampoline was well packaged. No problem regarding the use of the trampoline, it is quite large and sturdy.

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Brice A.
purchased on 09/03/2015
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5 /5
★★★★★

Good advice and good listening to my needs. The delivery went well.

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Krystelle J.
purchased on 07/03/2015
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4 /5
★★★★☆

Excellent trampoline, but delivery was poor... the delivery person was supposed to call before coming, he never did. We had to call several times and their delivery times are incompatible when you work. Eventually, the carrier agreed to come at 8 am one morning before we left for work to drop off the package.

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Pascal R.
purchased on 07/03/2015
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Answer from France Trampoline
Hello, we thank you for your feedback on the Ovalie 430 trampoline. Regarding the delivery of the trampoline, we are pleased to see that you were able to find an arrangement with the carrier. However, the delivery people work during the week like you and it is necessary to plan a time of availability during a specific time slot during the week in order to receive your order properly. If you are not present during the day at your delivery address, you need to choose another delivery address where someone can receive your order during the day. We remain at your disposal. Sincerely, The France Trampoline team.
4 /5
★★★★☆

Quality materials delivered on time. But depalletized by the delivery person because there was no appropriate vehicle.

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Damien P.
purchased on 04/04/2015
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Answer from France Trampoline
Hello, we sincerely thank you for your positive feedback on the Jump'Up 390 trampoline and we wish you hours of family fun thanks to this trampoline. Regarding the delivery, the delivery person indeed has a significant truck because he needs such a vehicle to transport his packages and also to handle them easily with appropriate tools. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!

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Severine D.
purchased on 21/03/2015
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4 /5
★★★★☆

Good contact, the quality is there. (even if a small plastic part broke quickly). The readability of the assembly instructions needs to be reviewed.

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Olivier Z.
purchased on 10/04/2015
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4 /5
★★★★☆

Quality product, sturdy and easy to assemble. Only a small issue rather related to packaging but which was easily resolved by the very efficient after-sales service.

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Luc G.
purchased on 03/04/2015
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3 /5
★★★☆☆

Very good quality material, assembly instructions not clear at all, internet promotion that convinced us to buy, we clicked on it and in the end we couldn't benefit from the promotion because we had to enter a code in addition to the click... At the limit of commercial *** to my taste!!!

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Vincent G.
purchased on 20/02/2015
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Answer from France Trampoline
Hello, we thank you for the positive feedback on your JUMP'UP 430 trampoline. Regarding the promotion in effect this May 2015, we offer the trampofoot accessory free with the code TRAMPOFOOT5. This type of internet offer (which can be found on many sites) must be applied in the designated box in the cart as indicated during the promotion. Indeed, without this, the item is not added to your order and our preparation service, which automatically receives orders, does not prepare this accessory if you have not validated the code. In such cases, we always offer the trampofoot for free (45€) but since there is a second shipment to be made by a national carrier, the shipping costs are at your expense (12€). We remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

Very good product

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Julie L.
purchased on 08/04/2015
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4 /5
★★★★☆

I am satisfied with the service, and yes, I will recommend you to others.

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Juan Carlos R.
purchased on 04/02/2015
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4 /5
★★★★☆

Very good service, but the small scratch/velcro to cover the tubes was missing!!

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Joelle L.
purchased on 18/03/2015
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5 /5
★★★★★

Good serious performance

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Alexis P.
purchased on 25/02/2015
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5 /5
★★★★★

PERFECT

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Nadine C.
purchased on 25/03/2015
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4 /5
★★★★☆

Good service from a general point of view

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Nathalie D.
purchased on 04/03/2015
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5 /5
★★★★★

Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.

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Joëlle C.
purchased on 31/03/2015
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5 /5
★★★★★

Fast shipping. Careful package, solid material, clear assembly instructions.

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Laurence D.
purchased on 03/03/2015
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5 /5
★★★★★

Quality in accordance with the description. Deadline respected. Perfect.

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Sandrine J.
purchased on 31/03/2015
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4 /5
★★★★☆

The service is very good but I have a downside for the product. The attachments under the net broke immediately!!

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Marielle C.
purchased on 17/03/2015
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4 /5
★★★★☆

Only downside on the assembly instructions which are really not well done.

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Caroline T.
purchased on 14/04/2015
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5 /5
★★★★★

Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.

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Corbes C.
purchased on 13/04/2015
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5 /5
★★★★★

Quality trampoline, my 4 and 7 year old children are having a blast.

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Elodie L.
purchased on 09/02/2015
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5 /5
★★★★★

Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.

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Nathalie K.
purchased on 23/03/2015
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5 /5
★★★★★

My order was taken into account immediately and processed very quickly, product of very good quality

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Sylvie B.
purchased on 16/03/2015
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5 /5
★★★★★

Very good product. Easy assembly. Clear and precise information on the site.

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Hubert M.
purchased on 16/03/2015
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