Reviews France Trampoline

9.4/10
★★★★★
based on 21895 reviews published

Latest customer reviews

5 /5
★★★★★

I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.

User icon
Daphne O.
purchased on 11/03/2015
Translated review
4 /5
★★★★☆

I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.

User icon
Alexandra M.
purchased on 11/03/2015
Translated review
5 /5
★★★★★

Excellent advice before the purchase. Delivery on time.

User icon
Bastien M.
purchased on 04/03/2015
Translated review
5 /5
★★★★★

The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.

User icon
David G.
purchased on 18/02/2015
Translated review
4 /5
★★★★☆

Good product. Well delivered.

User icon
Michael P.
purchased on 04/02/2015
Translated review
5 /5
★★★★★

ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP

User icon
Marie Paul B.
purchased on 25/03/2015
Translated review
4 /5
★★★★☆

Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.

User icon
Noemie L.
purchased on 24/03/2015
Translated review
5 /5
★★★★★

Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend 🙂

User icon
Benoît C.
purchased on 10/02/2015
Translated review
5 /5
★★★★★

Fast shipping. Good material.

User icon
Patrick H.
purchased on 07/04/2015
Translated review
4 /5
★★★★☆

Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.

User icon
Yann C.
purchased on 10/02/2015
Translated review
5 /5
★★★★★

Great service.

User icon
Johann W.
purchased on 07/04/2015
Translated review
5 /5
★★★★★

Very high responsiveness!

User icon
Sophie A.
purchased on 31/03/2015
Translated review
4 /5
★★★★☆

Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.

User icon
Stephane F.
purchased on 24/03/2015
Translated review
5 /5
★★★★★

-

User icon
Nicolas P.
purchased on 07/04/2015
Translated review
5 /5
★★★★★

Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.

User icon
Vincent C.
purchased on 07/04/2015
Translated review
5 /5
★★★★★

Simple, effective, and fast. Perfect.

User icon
François G.
purchased on 03/02/2015
Translated review
4 /5
★★★★☆

Lightning delivery, but a lot of difficulties to obtain a paid invoice.

User icon
Iris C.
purchased on 09/02/2015
Translated review
4 /5
★★★★☆

Very good material and complete - so nothing to report. Small downside: The assembly instructions provided could be more explicit to avoid difficult disassemblies, especially regarding the assembly of the "feet".

User icon
Jérôme H.
purchased on 09/03/2015
Translated review
5 /5
★★★★★

Great product but the kids are crazy about it, it gives a different use to the trampoline.

User icon
Gwladys D.
purchased on 09/03/2015
Translated review
4 /5
★★★★☆

Correct

User icon
Christiane W.
purchased on 26/01/2015
Translated review
4 /5
★★★★☆

Nothing to complain about the order/delivery service. Fast, compliant. For the quality of the trampoline, we will wait a few months of use.

User icon
Bertrand L.
purchased on 09/02/2015
Translated review
4 /5
★★★★☆

Good site. Quite expensive but it's quality.

User icon
Belsey P.
purchased on 26/01/2015
Translated review
5 /5
★★★★★

Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.

User icon
Joan L.
purchased on 16/03/2015
Translated review
4 /5
★★★★☆

I followed your assembly instructions to the letter, they are not very clear, the different parts are not numbered and moreover the green fabric pole covers you say should be put on after fixing the poles when they should be put on before because the poles are high and we are not tall enough to put them on. SO WE got caught. WE HAD to disassemble it again. Thank you for your efficiency.

User icon
Rolande B.
purchased on 16/03/2015
Translated review
4 /5
★★★★☆

Material conforms to the order and is of very good quality (purchase to replace another trampoline). The delivery leaves something to be desired. The telephone reception and appointment scheduling went perfectly, the time slot could be refined in the morning and the driver respected it. But he could not (or did not want to) take the access road to my house, so I had to take my wheelbarrow and eventually bring my car down to carry the package back up. The driver did not have a hand truck and did not help me unload the package (a trampoline weighs a certain amount!). I was clearly the last customer as the truck was almost empty. I have had deliveries before, but this is the first time I had to go get the delivery at the bottom of my path; fortunately, the fuel delivery driver does not make me go back and forth with a bucket.

User icon
Sebastien L.
purchased on 09/03/2015
Translated review
4 /5
★★★★☆

Purchase of a jumping mat. Old one worn out. Good reception, product received corresponds to what we ordered, fast delivery, good site to recommend

User icon
Florence F.
purchased on 09/02/2015
Translated review
5 /5
★★★★★

We received the trampoline quickly, it was in accordance with our requirements. Indeed, we bought it for our 3-year-old daughter and we wanted to be able to use it between adults as well. The model purchased was the Booster 490. We are fully satisfied. Moreover, the customer service is excellent, as a defective spring was quickly replaced upon delivery.

User icon
Maxime N.
purchased on 23/02/2015
Translated review
4 /5
★★★★☆

Delivery okay, friendly driver, product meets the expectations of the whole family. But four safety net attachments broke in the first few hours.

User icon
Philippe B.
purchased on 06/04/2015
Translated review
5 /5
★★★★★

Very good product! We'll see the quality in the long term. For now, we are not disappointed with this trampoline! My children are delighted! No issues with delivery.

User icon
Anne M.
purchased on 02/03/2015
Translated review
4 /5
★★★★☆

Very helpful and friendly

User icon
Fred D.
purchased on 16/02/2015
Translated review
4 /5
★★★★☆

The anchoring kit is a bit light. I was supposed to receive a free trampo foot, I did not receive it. Good quality trampoline.

User icon
Estelle D.
purchased on 26/01/2015
Translated review
3 /5
★★★☆☆

A trampoline promotion and the trampo foot at delivery no trampo foot because a code was forgotten during the order I call and today I have the trampo foot for free but I still pay 12 euros for shipping for me it is not free it is clever however my son is having fun on his trampoline

User icon
Corinne G.
purchased on 08/03/2015
Translated review
Answer from France Trampoline
Hello, we have taken your comment into account and we are delighted to see that your son is fully enjoying his Jump'Up 430 trampoline. For the trampo foot, it is offered when you apply the code "TRAMPOFOOT5" in your cart. Your order is automatically transmitted to our preparation service and without the code, our preparation unfortunately does not include the trampo foot. We are always ready to offer this item (value 45 €) but shipping costs remain your responsibility as you did not apply the code during your order. We are sorry that we cannot do otherwise and you benefit from the trampo foot at a lower cost and not for 57 €. The France Trampoline team.
5 /5
★★★★★

Serious delivery, the trampoline is of very good quality, easy and clear assembly, our children and we parents are happy with this purchase.

User icon
Sandra D.
purchased on 15/03/2015
Translated review
5 /5
★★★★★

Well-designed product, well made and presented, very clear documentation (except for the stairs whose quality is not up to the rest of the supply) good responsiveness and deadlines respected

User icon
Pierre B.
purchased on 24/01/2015
Translated review
3 /5
★★★☆☆

Delivery and contact were quite correct. But the delivery person did not offer to bring the package to my house from my gate, which is still 80 meters to carry the package. Admittedly, the package only weighed about ten kilos, but it would have been more correct to offer to bring the package to the house.

User icon
Karim D.
purchased on 23/01/2015
Translated review
Answer from France Trampoline
Hello, We have taken your comment regarding the delivery person into account. However, he is unfortunately not required to bring the package into your house. This applies to any carrier. For liability reasons, he must deliver it at the foot of the delivery address, which he did according to your comment. We apologize for this and hope that the ordered product meets your complete satisfaction. The France Trampoline team.
5 /5
★★★★★

Very good. very fast. it's serious. very professional

User icon
Stephane L.
purchased on 13/02/2015
Translated review
4 /5
★★★★☆

The service has been good, we would recommend the page to others. To improve, perhaps the transportation price which seems excessive to me.

User icon
Inma M.
purchased on 06/02/2015
Translated review
5 /5
★★★★★

Having a doubt about the compatibility with my trampoline, of the product considered for purchase, I contacted by phone and the person who handled my request was very helpful. Then, my order was taken into account and processed quickly with a good commercial sense. Delivery without issues. Thank you.

User icon
Fabrice C.
purchased on 06/03/2015
Translated review
5 /5
★★★★★

My order was very late. The service provided was very responsive

User icon
Sophie B.
purchased on 23/01/2015
Translated review
4 /5
★★★★☆

Assembly instructions not precise enough. Specific point regarding the installation of extensions.

User icon
Francis B.
purchased on 27/02/2015
Translated review