9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

5 /5
★★★★★

Always very happy with your services for many years

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Marie-gabrielle R.
purchased on 29/09/2023
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5 /5
★★★★★

I am very satisfied with your services

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Alain M.
purchased on 30/09/2023
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5 /5
★★★★★

Order, appointment, delivery. Everything top.

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Ilka W.
purchased on 11/09/2023
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5 /5
★★★★★

Top customer service, courteous and super nice team, attentive to our requests

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Pauline B.
purchased on 02/10/2023
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5 /5
★★★★★

Highly recommended, fast delivery and pleasant contact.

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Dieter G.
purchased on 08/09/2023
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4 /5
★★★★☆

Very responsive order

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Chantal B.
purchased on 29/09/2023
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5 /5
★★★★★

Excellent product, assembly instructions well done, I recommend,

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Evan M.
purchased on 27/09/2023
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5 /5
★★★★★

Everything went perfectly from A to Z. The material is great. It would be good to have protective covers for the zip line. They were included with the ninja. I will expand soon. Then you can get back to the starting point of the zip line via ninja.***

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Uwe V.
purchased on 09/09/2023
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5 /5
★★★★★

I had bought a tarp for the bed and did not install it until months later. When I installed it, I detected a small hole. I contacted jump in spain informing them of the situation and they delivered a new tarp at no cost (I paid for the shipping). I am very satisfied with the service offered and grateful.

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Mario B.
purchased on 02/10/2023
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5 /5
★★★★★

Package well received, easy installation.

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Genevieve D.
purchased on 29/09/2023
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4 /5
★★★★☆

The net also works for a *** trampoline with the appropriate diameter (ours is 330cm). I was initially a bit skeptical about whether they are compatible, but it works. The assembly requires some strength because the fiberglass rods are not particularly easy to thread at the top, but you can manage it. One star deduction because it is really a bit expensive, and the supplied rubber hooks for securing at the bottom are not usable. We use cable ties instead. That works better. (This was also the case with the *** trampoline)

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Ulrich L.
purchased on 09/09/2023
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5 /5
★★★★★

Fast delivery and product as described

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Laurent N.
purchased on 26/09/2023
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5 /5
★★★★★

Very happy with the trampoline. The only downside is the manual, which lacks explanations for assembly. We had to disassemble some parts to redo the assembly correctly due to lack of explanations.

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Lucie G.
purchased on 15/09/2023
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5 /5
★★★★★

Quality product.

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Elodie G.
purchased on 28/09/2023
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5 /5
★★★★★

Super product!

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Aurore S.
purchased on 27/09/2023
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5 /5
★★★★★

Responsive and very professional.

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Steve P.
purchased on 21/09/2023
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5 /5
★★★★★

Very satisfied with my purchase. The assembly instructions could, however, be clearer.

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Benjamin D.
purchased on 27/09/2023
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5 /5
★★★★★

Extremely efficient and available contact, kind and professional. Top-notch material.

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Olivier G.
purchased on 26/09/2023
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4 /5
★★★★☆

Satisfied with your after-sales service. They are top-notch.

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Bertrand T.
purchased on 28/09/2023
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4 /5
★★★★☆

Very good

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Jean-michel C.
purchased on 27/09/2023
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5 /5
★★★★★

Quality trampoline, top customer service.

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Barbara F.
purchased on 27/09/2023
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4 /5
★★★★☆

Complete pack and good value for money, but the descriptions of the contents are brief. It is not specified that there are protections for the trees, but they are only 1m each. And the slack at the top is difficult to tighten because the rope is doubled to be able to attach the accessories.

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Katia D.
purchased on 28/09/2023
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5 /5
★★★★★

Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.

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Cedric V.
purchased on 22/09/2023
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5 /5
★★★★★

We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.

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Audrey P.
purchased on 25/09/2023
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1 /5
★☆☆☆☆

Attention with returns! Costs must be borne by the customer. The goods were returned in perfect condition and later it was claimed that the goods were damaged. Refund only at ***%.

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Nicole H.
purchased on 01/09/2023
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Answer from France Trampoline
Hello, we have taken note of your comment and we are sorry that our general terms and conditions confirmed at the time of ordering do not meet your expectations, but we only applied them in the context of a return. Furthermore, the return package was processed normally and the person responsible for the return only opened the package to discover the damaged item for the return. In this case, we cannot restock it and the lost profit remains at your expense according to our general terms and conditions. We ask you to take care of your package and protect it properly so that the item is safeguarded during transport. The Trampoline Technik team
5 /5
★★★★★

Nothing to report

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Pierre G.
purchased on 22/09/2023
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5 /5
★★★★★

Everything went as planned, very well!

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Augeard M.
purchased on 25/09/2023
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4 /5
★★★★☆

Good manufacturing quality, impression of solidity of the different accessories.

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Gérard G.
purchased on 19/09/2023
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3 /5
★★★☆☆

Hello, hook problem, design flaw. Problem not resolved. Best regards.

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Hervé E.
purchased on 22/09/2023
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Answer from France Trampoline
Hello, We have taken your hook problem into account. To resolve this issue, we sent new hooks by mail on Wednesday 11/10. You should receive them in the coming days. If, however, you do not receive them within a reasonable time, do not hesitate to send us a new message, and we will take the necessary measures to resolve this issue. Best regards, The France Trampoline team.
5 /5
★★★★★

I recommend, good quality and very good bounce. My son loves it.

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Victor C.
purchased on 21/09/2023
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3 /5
★★★☆☆

A bit long, more than a week. I ordered and paid for a pack of 20 springs and only received one spring. I called, and they told me they would send the box, and I still haven't received anything 15 days later. What to do?

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Philippe B.
purchased on 13/09/2023
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Answer from France Trampoline
Hello Sir, We apologize for the preparation issue. Indeed, your phone request did not go through, and the return has not yet been made. We have received your email reminding us of the problem encountered. We are currently processing the shipment of the missing springs, and they should leave our warehouse tomorrow. Rest assured that we are doing everything possible within customer service to prevent such an issue from happening again. The France Trampoline team.
5 /5
★★★★★

Perfect

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Aurélie G.
purchased on 22/08/2023
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5 /5
★★★★★

Compliant and of quality, the children are happy. Excellent and fast delivery.

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Tristan L.
purchased on 15/09/2023
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5 /5
★★★★★

Very good.

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Ass S.
purchased on 20/09/2023
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5 /5
★★★★★

Very serious company that provides useful information for purchasing products.

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Marzia F.
purchased on 30/08/2023
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5 /5
★★★★★

Quality trampoline with a great warranty. The after-sales service is top-notch.

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Barbara F.
purchased on 18/09/2023
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5 /5
★★★★★

Very good. In line with my expectations.

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Annette R.
purchased on 17/09/2023
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5 /5
★★★★★

Good performance

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Laurent L.
purchased on 19/09/2023
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5 /5
★★★★★

Very good product, our little children are delighted.

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Magalie L.
purchased on 20/09/2023
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4 /5
★★★★☆

The commercial gesture mentioned was not followed up

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Violette L.
purchased on 18/09/2023
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