★★★★★
based on 21350 reviews published
Latest positive customer reviews
Very good material, sturdy, beautiful, great quality... with straps to secure it to the ground in case of wind.
Good description. Fast and careful shipping. Assembly instructions in several languages, appreciated. Good quality of the material.
Quick shipment arrived before my little girl's birthday because we were able to set it up before the big day just a small complaint you should include a protective cover in the pack for an additional price. This is a grandpa who says a big thank you to the whole team at Francetrampoline because it really is beautiful material and I made 2 happy (little children) thank you again
I am very satisfied with the service and the assembly instructions.
Very good service. Quick response and after-sales service without any problems: return of the material without any questions or request for delay. Mailing when there is a storm or weather problem is very appreciated. In short, you feel supported and followed, it's rare!!!
Very good
Call beforehand from the carrier. package in good condition very good service.
Deadline respected in accordance with the commitment Quality product Minor technical improvements to be planned for a product that meets expectations - hook for securing the cushion's tensioners in plastic some break after a week of normal use - the side in simple tarp thickness of the peripheral cushioning cushion should be 10 cm longer because too short originally So during jumps the side of the tarp rises and reveals part of the springs and the holes for securing the springs to the structure exposed to the elements and require regular repositioning To prevent water from entering the tube because otherwise there is no way to drain it - electro-galvanized spring ideally should be galvanized even if they are protected by the peripheral cushioning tarp - in my opinion they lack washers on the foot fixing brackets before the nylstop nut
The service has been excellent. They called me to confirm that what I had ordered was really what I needed. I lowered the rating by one star because they told me they wouldn't charge until I had the product at home, and that wasn't the case. I don't see it as a problem, but if that's the case, there's no need to say otherwise... In general, I can say that they seemed totally reliable and friendly to me.
Impeccable
Everything as expected. We hope the material is treated against 'sun damage'. Thank you
Fast
Flawless service. Material ordered and arrived barely a week after payment of the order in FRENCH POLYNESIA. Sales advisor always attentive to my problems. Thank you very much to the team that served me.
As always, fast and efficient
Great
Very good everything is perfect, thank you again.
Slight delivery delay but quickly forgotten because once assembled the whole family is having fun.
Information not very clear regarding the temporary unavailability of the material. Quick responses to requests, delivery OK but fragile material: the hooks for securing the net break quickly 4 broken after barely 10 days of use
Delivery in two parts as planned with the second delivery ahead of schedule: perfect
In accordance with the model presented on the website. 3 hours of assembly for 2.
Perfect service, product meets my expectations!
Fast delivery, quality product
Attractive prices, delivery times respected, material not yet unpacked (it's a gift) but will be tested this weekend. For now, nothing to report
Tb
Nothing to complain about: deadlines respected; delivery as expected; trampoline assembly OK and quality visibly very good (to be confirmed in use of course), kids delighted in the end!
Trampoline Jump'Up 4.30m super quality, my husband assembled it in 2 hours, the girls are having a blast, the trampo foot offers new games... The tricks keep coming... and my girls are not holding back! For one of their birthdays, there were 8 of them, under supervision of course. I am happy to have opted for a trampoline from France Trampoline, I had to exceed my budget but the option of paying in 3 installments without fees allowed me this excess, and given the quality of the material I have no regrets. Of course, there are trampolines at more accessible prices but the quality is not at all the same, and the safety of my girls is priceless! Trampoline delivered quickly - the delivery person was very professional, he helped me check the contents of the packages. Everything was there.
Fast and very satisfactory delivery following contact with the carrier.
Very good service, information, transport and product. thank you
Good advice, fast shipping, high quality material, accompanied by a clear and reliable manual: it may be more expensive than a well-known general sports store, for example, but it is worth it! Thank you.
I am very satisfied with the service provided: - good information given over the phone - simple order form to fill out - delivery times and tracking well assured - easy trampoline assembly. Keep it up! Best regards - ***
Excellent quality trampoline. the delivery was also very fast.
Quality service. Delivery within the announced deadlines.
A customer of France Trampoline for over 5 years, I am still very satisfied. I recommend this company to anyone looking to acquire a trampoline. Quality services and products. Father of three children aged 13, 10, and 8, our trampoline is the best toy I have ever bought. They never get tired of it and at least they are not staring at a screen. They expend energy. It also brings joy to the children who come to the house. Convinced parents. However, I would never have bought it without the net.
Nothing to say about the material, however the partner carrier is not the fastest (one week after delivery by France Trampoline). Nothing too bothersome for leisure material but other carriers are much faster
Very good quality service short and respected deadline
Nothing to report
The trampoline has just been assembled, of very good quality, the kids are thrilled!!!
I have nothing to say about the quality of the interlocutors and their seriousness. The only concern is that I did not receive the entirety of the order and do not know the outcome of this matter. Indeed, upon opening the box, 2 items were listed on the delivery note and only 1 was in the box. I was told that I should have made reservations on the delivery note. I am not in the habit of opening the packages that are delivered to me and only check that the box is not damaged, which was not the case. I hope to have a favorable outcome...
Excellent, I have nothing to say
Excellent quality trampoline, easy to assemble (with two people). The kids love it. Everything arrived on time, well packaged. The only downside is that the delivery person left everything on the road, at the bottom of our house. We had to unpack all the packages to bring everything up to the house (house in the mountains).