Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

F
Fanny C.
Rating: 5 out of 5
following a purchase from 06/01/2015
Excellent product and very serious and responsive customer service. A big thank you!
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Christophe C.
Rating: 4 out of 5
following a purchase from 20/01/2015
Delivery a bit long (this was a frequently made complaint on websites; but I am partly at fault), but rigorous follow-up. Material of very good quality, good assembly instructions. I will be able to test the customer service: a hook is missing to attach the net
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Shelley S.
Rating: 5 out of 5
following a purchase from 02/02/2015
Everything was perfect as always! perfect quality, impeccable service, replacement of parts after 9 years... without any issues. I recommend!
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Thibaut R.
Rating: 5 out of 5
following a purchase from 16/02/2015
Superb product. Very good quality, the whole seems very solid, which is reassuring. Easy to assemble. Small downside, the protective cover for the mat is difficult to assemble with the safety net in place.
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Response from France Trampoline
Hello, we thank you for your comment. Indeed, if the net is in place, the protective cushion is not the easiest to install. However, the cushion is installed before the safety net in the assembly instructions. You must assemble the frame, the jumping mat, and the springs, then the protective cushion THEN the safety net. You can consult assembly videos before receiving your order to prepare for the assembly on our YouTube channel 'France Trampoline.' The France Trampoline team.
E
Elise M.
Rating: 5 out of 5
following a purchase from 16/02/2015
Clear content of articles, simple basket to create and fast and smooth delivery.
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Karine S.
Rating: 5 out of 5
following a purchase from 22/12/2014
Very happy with the quality of the trampoline!! very solid!! our 6-year-old son is having a blast!! my husband assembled it alone in 2 afternoons. thrilled with our purchase! don't hesitate especially!!! super quality price!!!
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Laurent C.
Rating: 5 out of 5
following a purchase from 09/02/2015
Very well
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Stefano H.
Rating: 4 out of 5
following a purchase from 22/12/2014
This whole affair was very well managed and the delivery was very fast.
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Samuel B.
Rating: 4 out of 5
following a purchase from 16/02/2015
good delay respected for delivery
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Robert M.
Rating: 5 out of 5
following a purchase from 12/01/2015
Very good
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Mélanie G.
Rating: 4 out of 5
following a purchase from 01/02/2015
Honestly super, the delivery, the product itself, it's great! Just one problem with the ladder, we never managed to assemble it, even with two people!! The plan is poor and even once understood, we never managed to do it. Without that, I would have given 5 stars.
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Alexandra B.
Rating: 5 out of 5
following a purchase from 25/01/2015
What can I say top top top! a great follow-up, verification of the ordered product compared to a previous trampoline order. Service that you won't find elsewhere! keep it up !!!!!!
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Severine H.
Rating: 5 out of 5
following a purchase from 21/12/2014
I am very satisfied with this company: speed, quality, friendliness., very commercial, very responsive ..; everything is perfect I recommend this site to buy a trampoline
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Aveline B.
Rating: 4 out of 5
following a purchase from 21/12/2014
OK Reception OK
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Claudine E.
Rating: 5 out of 5
following a purchase from 11/01/2015
very good quality
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Patrick L.
Rating: 4 out of 5
following a purchase from 15/02/2015
The site is clear, and the shipments are reliable
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Geraldine E.
Rating: 5 out of 5
following a purchase from 01/02/2015
Very good service
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M
Moussalam K.
Rating: 4 out of 5
following a purchase from 01/02/2015
satisfied with the product (trampoline) which meets expectations. The assembly instructions are insufficient and lead to errors, To be corrected.
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Response from France Trampoline
Hello, We have taken your message into account. Could you please detail the points where you encountered difficulties during the assembly of the trampoline? Sincerely, The France Trampoline team.
D
Daniel A.
Rating: 5 out of 5
following a purchase from 18/01/2015
Material conforms to the information provided on the site regarding transport and delivery time. Assembly remains to be done.
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C
Catherine J.
Rating: 5 out of 5
following a purchase from 15/02/2015
Perfect. Nothing to say!
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Stéphane L.
Rating: 5 out of 5
following a purchase from 21/12/2014
After two years with a "disposable" trampoline, we decided to invest for the long term. France trampoline seemed to have much more serious and even professional products. After assembling the jump up model with net, we are not disappointed with the product which is not comparable to a low-cost option. Now we will reassess in two years...
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C
Christelle G.
Rating: 5 out of 5
following a purchase from 04/01/2015
fast delivery, trampoline that seems solid, to see with time. Only downside, the instructions are not always very clear. Plan for assembly with 2 people and about 2 hours.
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Response from France Trampoline
Hello, we thank you for your comment and the time you recommended for your Jump'Up 300 trampoline. We recommend a similar delay on the website. The France Trampoline team.
Y
Yann F.
Rating: 5 out of 5
following a purchase from 13/12/2014
Super fast delivery. The product is easy to install and gives us complete satisfaction.
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Imbert A.
Rating: 5 out of 5
following a purchase from 16/01/2015
excellent service
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C
Clément L.
Rating: 5 out of 5
following a purchase from 26/12/2014
Excellent material, however the assembly instructions are a bit brief for my taste.
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M
Marina G.
Rating: 5 out of 5
following a purchase from 06/02/2015
good provider
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J
Johan L.
Rating: 5 out of 5
following a purchase from 26/12/2014
Trampoline of very good quality, we have had it for 3 years! I am changing the net because it was torn at the bottom for the safety of my children! And next year I will change the protective cover for the springs!
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G
Galliane G.
Rating: 5 out of 5
following a purchase from 01/01/2015
Nothing to report. Delivery on time.
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M
Mickael Et Estelle T.
Rating: 4 out of 5
following a purchase from 19/02/2015
Very good product
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R
Regis C.
Rating: 5 out of 5
following a purchase from 01/01/2015
Very serious company.
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O
Olivier D.
Rating: 5 out of 5
following a purchase from 22/01/2015
Very good contact with the salesperson. Very satisfied with the product, this trampoline seems robust and of very good quality, incomparable with those seen in supermarkets ...
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P
Papa D.
Rating: 4 out of 5
following a purchase from 22/01/2015
solid
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M
Marc P.
Rating: 5 out of 5
following a purchase from 15/01/2015
excellent because even with a small quality problem, we feel we have personalized responses.
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Response from France Trampoline
Hello, we strive to respond to each request in the best way for you so that you have the product that corresponds to your request. Thanks to our wide range of products, we offer trampolines suitable for several categories of people. We are delighted to see that the ordered product fully satisfies you. The France Trampoline team.
J
Jean-pierre C.
Rating: 5 out of 5
following a purchase from 08/01/2015
DELIVERY ON TIME WITH REDELIVERY OF THE TWO DAMAGED COVERS IN TRANSPORT
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Nicole R.
Rating: 5 out of 5
following a purchase from 22/01/2015
Fast delivery and very good quality product
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F
Frédéric C.
Rating: 5 out of 5
following a purchase from 12/02/2015
Excellent delivery time Excellent product quality Very good quality assembly manual
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Jean-pierre J.
Rating: 5 out of 5
following a purchase from 31/12/2014
A pleasant welcome and quality information
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G
Grégory F.
Rating: 4 out of 5
following a purchase from 04/02/2015
The material seems very robust. I hope my impression will be confirmed over time.
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E
Emmanuel V.
Rating: 4 out of 5
following a purchase from 07/01/2015
The price-quality ratio is exceptional. The trampolines are a bit more expensive than elsewhere but the quality is there. However, the instruction manual could be a bit clearer. Sometimes the drawings are difficult to understand.
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S
Stephane C.
Rating: 5 out of 5
following a purchase from 24/12/2014
Very good customer service, protective cover changed (torn just before the warranty expired - trampoline assembled in a place highly exposed to wind) for a model with additional fixing straps to prevent the problem from recurring.
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