Reviews France Trampoline

Listening and responsive. Excellent quality material.

Very good

Very happy with the product, as well as the delivery time.

After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.

Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.

Excellent reception and advice

Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.

Very nice trampoline, good workmanship, very good quality fabric quite close to club trampolines. However, big downside for the assembly instructions, with nonexistent explanations and sketches that do not show the order of the different steps, especially for the structure. Assembly of the fabric ok. The assembly video on the site indicates 1h30, you need to count more than double.

Perfect!!! ahead of schedule for delivery too... a nice surprise.

Very good product easy to assemble and seems very robust. A downside for the delivery of the trampoline ladder. Some parts were indeed missing. This problem was resolved very quickly by your services.

A very nice trampoline. However, we were surprised to receive the posts all green when we were expecting them with the nice pattern. Moreover, the PVC of the foams is shorter than the foams and it slips. The protective cushion is stained by the tubes that were stuck on it due to compression of the packaging.

Perfect. Everything correct.

Very good.

Very good quality, easy to assemble.

I say super! because after sending a photo of my broken trampoline, replacement parts were sent to me. Thank you!

Delivery time and quality of delivery excellent. Item conforms to the description made on the site.

The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.

Good quality trampoline delivered on time. We have had it for only 2 months but so far nothing to complain about.

Good product and fast delivery

Delivery very good and super trampoline, the only downside is at least 3 for the assembly! the children are delighted I recommend!!

Fully satisfied with the services of France-Trampoline; very fast delivery, clarity of information. Only negative point: very high shipping costs.

Correct

Friendly and concise phone reception. Delivery received within the announced deadlines. Accommodating carrier. Long assembly (more than 4 hours for one person) but simple (clear instructions and good advice). The trampoline seems to be of very good quality. As soon as installed, it was fully used this weekend and delighted all ages.

Very good responsiveness and impeccable service

Fast delivery, robust and quality product that inspires confidence. Disappointment with the igloo tent, which apparently cannot be set up at the same time as the safety net (contrary to what some photos on F. Trampoline's blog suggest).

Clear and complete site. The trampoline was shipped very quickly after my transfer, it seems robust, to see after a few years... The delivery by the carrier was a bit problematic (change of company, one day delay, no pallet truck to unload, had to carry the boxes by hand...) In short, for now very good. If, a detail already noted I believe, the instructions do not mention that the legs need to be adjusted in a certain direction to then fit the next piece, and if you fit it tightly, it is very difficult to then turn the leg to position the hole in front of the ratchet of the other piece. The instructions should mention this because apart from that, they are well done.

After a few days of use, the Trampoline Booster 490 proves to be an excellent choice. Used by 4 small children (3 to 6 years) together + sometimes 1 adult, made possible by the large jumping surface. Only 2 difficulties in installation: - difficult assembly of the tubes (fitting level) - some tensioners (attachment fixation level of the lower part to the fabric) of the safety net did not withstand the first use by an adult. We had to replace them with smaller tensioners. No problem since.

Serious material exuding confidence, delivered very quickly, well packaged, with correct explanations. What more could you ask for...

The instruction booklet for assembling the trampoline is poorly translated, not very clear and lacks clearer photos or drawings. Using technical words is good but with a drawing or a photo is better. It would be good to say that at least 2 to 3 or 4 people are necessary to assemble a large trampoline, that you need a ladder to fix the net (one person inside and the other outside). It is forbidden to be on the trampoline with something, I received the net for the children to play football so more than 1 person and with a ball. The booklet specifies no more than one person, I acquired the 460. On the phone, the person specified that 1 adult and 1 child could be together, being careful of course. What are the rules exactly? Are they different depending on the size of the trampoline? Knowing that in winter the trampoline can be used, what do you advise me to protect it well without dismantling the net? I may have other questions in use, I will contact you. Best regards

Nothing to report, good product

I did not give 5 stars because of the delivery: indeed, the package arrived on time at the STG warehouses but when they called me on Thursday to schedule the delivery, they did not offer me anything before the following Tuesday!!! They are only 20 minutes from my home, so I took my own vehicle to go pick up the package myself, which I was able to retrieve the same day. There you go, I know it's not France Trampoline's fault but I am not satisfied with the delivery. However, everything else is perfect, unbeatable quality and very professional site!!!

Very simple order process, very fast delivery of the product and in very good condition. Product of very good quality, in line with what we expected.

Perfect

The trampoline is of good quality, however we received the net with a hole about 4 cm (a seam that did not hold) and the ladder is not easy to assemble.

Good

Very good

****

I am very satisfied with France Trampoline's services: first of all, excellent quality material. Then delivery in record time by extremely friendly people (I ordered the trampoline on a Sunday, it was delivered on Thursday!!). Easy to assemble. The three times without fees was greatly appreciated. The telephone services are top-notch! In short, I have nothing but compliments for you. Thank you. My children are delighted and say that the trampoline bounces better than others they have tried at their friends'. Best regards, ***

Perfect order and fast delivery, material conforms and of good quality, the assembly instructions need to be reviewed.

Fast and good material