★★★★★
based on 21705 reviews published
Latest positive customer reviews
Very available people, whether by phone or email, very responsive. Happy with the advice provided. Fast delivery. Assembly instructions are very clear, so easy.
Hello, Excellent product, very good quality. Reassuring from a safety and functionality point of view. Implementation is quite simple as long as you have two people for assembly. A real professional trampoline!...looking forward to it
Big issues with the carrier.... totally abnormal to have part of the package stolen.
Perfect, trampoline, ordered, delivered, assembled as expected. Product meets expectations.
Pleasant and professional phone reception. Material provided is of excellent quality. One remark though: The protective net purchased to replace the old one has a zipper this time reinforced at the seams BUT unfortunately is smaller than previously and unfortunately my children have grown!! So folding it in four to fit into the trampoline!! So there is improvement and less. But the quality is there and that's the main thing!!
I took the Whaou 360 pack..... and we are fully satisfied. Very fast delivery I was informed of the package's departure by phone: very good follow-up. For assembly: we managed very easily with two in ... almost 2 hours The trampoline seems very solid and the finishes are very good.
Very efficient after-sales service that took into account my small problems with the net support ring and within a week had provided me with the spare parts to remedy it. My children are having a blast on the trampoline which is really great. Good product and plenty of hours of outdoor play ahead.
THE PRODUCT MEETS OUR EXPECTATIONS
Excellent quality price. Easy to assemble and easy to transport from one place to another. Delivered quickly. Well done!
Very serious. Delivery made as promised, and pleasant staff. As for the material, it meets our expectations in every way. Very good quality and I won't hesitate for a second to place a second order and recommend it to my friends.
Purchase of the jump'up 250 Product of very good quality, impeccable delivery. Nothing to say, everything is perfect except for a defective screw thread to put on a screw. I recommend this product without any problem.
Very reasonable deadlines, well packaged, easy to build with the instructions and especially the video on YouTube. We've only had it for 15 days, so impossible to judge the quality over time. But the next day a plastic hook from the protective net broke. Otherwise, the rest seems to be of very good quality. I weigh 70 kg and I go on it without fear. It's really nice for my daughter and her dad.
Efficient and very courteous after-sales service.
Impeccable delivery and service
Excellent after-sales service for an excellent product! Buy with your eyes closed.
Delivery + - Assembly RAS easy - Product quality too recent to evaluate but seems ++
The ordered material is of very good quality. The delivery times were respected. The people contacted by phone (the supplier and the company responsible for delivery) are very friendly and attentive.
Very good service, serious and quick delivery, material corresponding to the site, I recommend this site as well as the material which is of very good quality
Very good material. The assembly instructions lack a bit of clarity. I am very satisfied with my purchase.
Serious company, very friendly sales service, good quality trampoline.
Very good customer service. Quality trampoline
Good reception when taking phone inquiries, and good after-sales service (a defective part replaced immediately)
We just replaced your old trampoline from Decathlon with an ovaline 430 model and nothing to see. a more resistant net, higher jumps and a ladder. our 8-year-old twins are delighted. the service and delivery are perfect. no problem with assembly. a very good quality-price ratio. thank you
Good delivery and easy assembly
Delivery on time, well-packaged, understandable instructions although written in small print. Quick phone contact and constructive responses, the advisor taking his time to explain and even justify his answers.
Excellent
Perfect
Good quality product, correct assembly booklet, problem of missing strap on tampofoot quickly resolved
Very professional and responsive.
A lot of professionalism, phone call to ensure the good order and proposal for return with refund.
Very nice trampoline, good timing for delivery. True professionals
Easy to order and fast delivery however we had taken the small trampoline as a free option and instead we received the football net. We contacted trampoline France to inform them of the error and they told us that there was no more small trampoline but that they would call us back. It's been 10 days and still nothing. Too bad the product is great but the customer service is not great
Very good material perfectly meeting our expectations. Delivery without issues, responsive and efficient customer service.
Quality material, easy to assemble with a very clear manual.
Good but appointment between 10am and 12pm to actually be delivered at 5pm after a reminder from the carrier? otherwise very good product assembled quickly that brings joy to our daughter and her friends thank you see you later
Very good product in terms of quality-price. My second order the first trampoline is 5 years old.
Super!!! very good material the children are very happy to recommend
Reachable, Response received, Delay: average, exceeded (May 1st, public holidays) Spare parts: possible Warranty and quality correct Address and phone visible on the site Assembly instructions to improve Assembly parts: too short for the brackets (or intermediate spikes defective)
Nothing to complain about except a small stock problem
Very good follow-up, delivery time respected, good quality product. Nothing to say, to recommend