9.4/10
★★★★★
based on 21705 reviews published

Latest positive customer reviews

5 /5
★★★★★

Delivery time respected. Quality trampoline. Perfect!

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Emmanuel C.
purchased on 07/04/2014
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5 /5
★★★★★

Quick delivery. Careful packaging. Easy assembly for 2 people and well explained. Quality trampoline. Thank you

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Stephanie P.
purchased on 02/02/2014
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5 /5
★★★★★

I was pleasantly surprised because there was nothing to say about the delivery, it took us 2 hours to assemble the trampoline with 2 people with no bad surprises which is quite rare, the quality is really great (to see over time) no unpleasant surprises except maybe the fact that I ordered the fixing kit at the same time which is still not available which worries me a bit because we are in a rather windy region and I put stakes in the meantime, that's all.

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Fabrice V.
purchased on 16/03/2014
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5 /5
★★★★★

Very good site, very good product, quick and precise information by phone. Bag of small parts a bit fragile and bolts spilled in the box: was one missing or did we not find it... anyway, a detail.

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Emmanuel P.
purchased on 09/03/2014
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4 /5
★★★★☆

Very quick acknowledgment of the order. Only small downside, not being informed of the departure of the order from the warehouse for delivery.

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Bernard G.
purchased on 02/03/2014
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5 /5
★★★★★

Very good service. Quick reception of my order. Very good telephone reception. Quality of the product very good.

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Jean Yves L.
purchased on 30/03/2014
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4 /5
★★★★☆

Good quality of service Good product

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Anne M.
purchased on 06/04/2014
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5 /5
★★★★★

Super product - respect for deliveries - super

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Laetitia L.
purchased on 23/03/2014
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5 /5
★★★★★

Excellent product, easy to assemble for parents and very appreciated by children.

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Patrice B.
purchased on 23/03/2014
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5 /5
★★★★★

It has all the accessories for my jumper, so I keep it in perfect condition.

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Fernando S.
purchased on 06/04/2014
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4 /5
★★★★☆

Good telephone reception, good after-sales service. The chosen trampoline model fits my children well, but we regularly need to replace parts, so I am disappointed with the quality of the material compared to the purchase price.

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Jean-yves B.
purchased on 23/03/2014
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5 /5
★★★★★

Everything was excellent, from the online order, through the advisor's call, the quick delivery, and the easy installation.

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Jacky H.
purchased on 01/03/2014
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5 /5
★★★★★

Pleasant and efficient telephone reception, timely delivery, easy assembly

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Marie B.
purchased on 08/03/2014
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5 /5
★★★★★

We are fully satisfied with our choice (hop 360) and the quality and aesthetics of the product. it meets all points of view. I recommend France Trampoline which has by far the best quality/price ratio. The delivery times are respected and moreover, it is relatively quick. Additionally, the delivery person is courteous and friendly.

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Rébecca G.
purchased on 15/02/2014
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4 /5
★★★★☆

I wrote them a note asking them that the shipping address of the bed was not the postal address, since the place where I wanted the delivery is a property where there are no streets, and I indicated that in the address sent they would explain how to get to the site. They did not listen to me, and I had to carry the 120 Kg. and move them awkwardly damaging the car to my home.

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Javier B.
purchased on 21/03/2014
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Answer from France Trampoline
Good morning and thank you for your comment. We regret this incident, however, I must tell you that the carrier went to the address you indicated when placing your order. If this address was not correct, the carrier could not know. Nevertheless, I can assure you that on our part we transmitted all the information to the carrier and asked him to contact you to receive the necessary instructions for delivery, and according to our information, he did so. I also told you that if you had any problems with the delivery, you could call our phone number and we would take care of solving it, however, on the day of delivery we did not receive any news from you. Please understand that the carrier made the delivery at the address provided. If you wanted the delivery to be made at another address, you should have provided it to us. In addition to transmitting all possible information to the carrier and making ourselves available in case any problem arises, there is little more we can do. We regret that despite all our efforts, the delivery did not meet your expectations. However, we hope that the product received does meet them. Best regards, The Jump'in Spain team
4 /5
★★★★☆

Very good after-sales service, efficient, punctual, quick, and good technical advice

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Henri F.
purchased on 21/03/2014
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5 /5
★★★★★

The delivery time was respected. The delivery services were excellent The material was in good condition and met my expectations, The quality of the materials seems very good I am very satisfied with my purchase

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Brigitte P.
purchased on 28/02/2014
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5 /5
★★★★★

Deadlines respected, good quality/price ratio

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Sylvie M.
purchased on 04/04/2014
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5 /5
★★★★★

Good service, the delivery and the deadlines are as we discussed. good product delivered

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Michel C.
purchased on 31/01/2014
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5 /5
★★★★★

Very good material, sturdy, beautiful, great quality... with straps to secure it to the ground in case of wind.

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Virginie B.
purchased on 21/03/2014
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5 /5
★★★★★

Good description. Fast and careful shipping. Assembly instructions in several languages, appreciated. Good quality of the material.

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Laure F.
purchased on 31/01/2014
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5 /5
★★★★★

Quick shipment arrived before my little girl's birthday because we were able to set it up before the big day just a small complaint you should include a protective cover in the pack for an additional price. This is a grandpa who says a big thank you to the whole team at Francetrampoline because it really is beautiful material and I made 2 happy (little children) thank you again

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Serge B.
purchased on 06/03/2014
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4 /5
★★★★☆

I am very satisfied with the service and the assembly instructions.

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Luis Gonzalo S.
purchased on 13/02/2014
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5 /5
★★★★★

Very good service. Quick response and after-sales service without any problems: return of the material without any questions or request for delay. Mailing when there is a storm or weather problem is very appreciated. In short, you feel supported and followed, it's rare!!!

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Claire F.
purchased on 30/01/2014
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5 /5
★★★★★

Very good

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Claire B.
purchased on 20/02/2014
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5 /5
★★★★★

Call beforehand from the carrier. package in good condition very good service.

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Benjamin V.
purchased on 06/02/2014
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4 /5
★★★★☆

Deadline respected in accordance with the commitment Quality product Minor technical improvements to be planned for a product that meets expectations - hook for securing the cushion's tensioners in plastic some break after a week of normal use - the side in simple tarp thickness of the peripheral cushioning cushion should be 10 cm longer because too short originally So during jumps the side of the tarp rises and reveals part of the springs and the holes for securing the springs to the structure exposed to the elements and require regular repositioning To prevent water from entering the tube because otherwise there is no way to drain it - electro-galvanized spring ideally should be galvanized even if they are protected by the peripheral cushioning tarp - in my opinion they lack washers on the foot fixing brackets before the nylstop nut

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Raphael H.
purchased on 30/01/2014
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4 /5
★★★★☆

The service has been excellent. They called me to confirm that what I had ordered was really what I needed. I lowered the rating by one star because they told me they wouldn't charge until I had the product at home, and that wasn't the case. I don't see it as a problem, but if that's the case, there's no need to say otherwise... In general, I can say that they seemed totally reliable and friendly to me.

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Silvia G.
purchased on 27/03/2014
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Answer from France Trampoline
Thank you very much for your positive comment. However, we are a bit concerned about what you mentioned regarding the charge. Unless there was an error or misunderstanding, it is impossible that we told you that the product is charged once the order is received, as this goes against our policy. It is true that we have a payment option in 3 installments where 60% of the order is charged once it has been received, corresponding to the second and third payment installments. However, for this, you must choose the payment option in 3 installments. If we do not choose this option, when placing the order online and entering the card details, the charge is made at the same moment, exactly like when we make a purchase with a card in any physical store. Still, we apologize for the misunderstanding and the inconvenience it may have caused you. We hope that, despite this, the purchased products have met your expectations. Best regards, The Jump'in Spain team
4 /5
★★★★☆

Impeccable

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Elodie T.
purchased on 20/02/2014
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4 /5
★★★★☆

Everything as expected. We hope the material is treated against 'sun damage'. Thank you

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Miguel S.
purchased on 30/01/2014
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5 /5
★★★★★

Fast

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Lionel F.
purchased on 29/01/2014
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5 /5
★★★★★

Flawless service. Material ordered and arrived barely a week after payment of the order in FRENCH POLYNESIA. Sales advisor always attentive to my problems. Thank you very much to the team that served me.

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Aloïs T.
purchased on 22/01/2014
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5 /5
★★★★★

As always, fast and efficient

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Frederique C.
purchased on 19/03/2014
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5 /5
★★★★★

Great

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Nicolas P.
purchased on 12/03/2014
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5 /5
★★★★★

Very good everything is perfect, thank you again.

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Vincent M.
purchased on 05/02/2014
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5 /5
★★★★★

Slight delivery delay but quickly forgotten because once assembled the whole family is having fun.

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Benoit M.
purchased on 25/02/2014
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4 /5
★★★★☆

Information not very clear regarding the temporary unavailability of the material. Quick responses to requests, delivery OK but fragile material: the hooks for securing the net break quickly 4 broken after barely 10 days of use

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Isabelle C.
purchased on 21/01/2014
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Answer from France Trampoline
Hello, we thank you for your comment. As agreed, we will send you new hooks by post to replace the broken ones. We apologize for this issue and remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Delivery in two parts as planned with the second delivery ahead of schedule: perfect

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Mickaël S.
purchased on 25/03/2014
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5 /5
★★★★★

In accordance with the model presented on the website. 3 hours of assembly for 2.

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Christelle M.
purchased on 28/01/2014
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5 /5
★★★★★

Perfect service, product meets my expectations!

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Grégory B.
purchased on 21/01/2014
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