★★★★★
based on 21350 reviews published
Latest customer reviews
Quality product. Irreproachable service. Small downside... The delivery person does not notify 72 hours in advance to make an appointment but... 5 minutes and they are of a rare rudeness at UPS. But after all, the essential thing is to have the product...
Serious, organized, within deadlines. Nothing to complain about.
The France trampoline site was very good but the delivery left something to be desired, too bad................
Very good material. No unpleasant surprises. Fast delivery.
Apart from a few minor design flaws, I am very satisfied with the service provided by France Trampoline. The trampofoot arrived slightly damaged, the after-sales service had no difficulty and quickly sent me another one. The materials used are of good quality, but I do not give 5 stars due to small design errors like the protective socks for the posts which have a hole too small to go over the top of the post, so we have to mount them upside down by putting them in from the bottom. The hoop of the net is a bit too small and the elements come apart, I think that in the medium term the friction of these dislodged elements with the sleeve will tear it. Aside from these drawbacks, assembly is not complicated, one adult and one child are sufficient. A good quality-price ratio, which easily surpasses the cheaper Chinese production.
Ok
Delivery time respected, correct and sufficient packaging, material easy to assemble.
Yes, I AM QUITE SATISFIED WITH YOUR SERVICE. YOU HAVE BEEN CLEAR ON THE WEBSITE AND THE ONLINE PURCHASE AND FAST IN SHIPPING. I WOULD LIKE TO FIND A NET FOR AN ELASTIC BED OF THE DIMENSIONS I HAVE ACQUIRED, BUT YOU DO NOT HAVE IT. CONSIDERING THAT THE BED IS FOR AN APARTMENT, THE DIMENSIONS SHOULD BE AS SMALL AS POSSIBLE. I WOULD HAVE TO MAKE SOME 'FIX' THANK YOU.
Good
Excellent quality product, nothing to compare with what can be found elsewhere, the investment is more than justified. This trampoline is suitable for both children and adults (safety, sturdiness, and quality of bounce). Moreover, having experienced some issues with the delivery, I was able to rely on the quality of after-sales service from your company, another guarantee of seriousness and competence. I will not hesitate to recommend your products and your company. Keep it up!!!
Quick preparation, delivery as well. Only downside, we cannot choose the time of passage.
Fast and careful shipping, quality product. Very happy with our order
Very good quality products. Delivery a bit long.
Very responsive and professional customer service. High-quality material and relatively easy to assemble
Very good. After receiving a message, I contacted the carrier again and we quickly agreed on an appointment.
Problem with a bar that is too short
Everything perfect, fast, correct, good product.
Delivery as expected, within the deadlines. I have not yet been able to test the quality of the product
Very good service
Fast and serious, very professional and courteous phone contact. Very nice trampoline that integrates into the garden thanks to discreet colors. Assembly quite simple (2 hours). My daughters are delighted.
Fast and complete delivery, ease of assembly and real comfort of use compared to other trampolines tested at friends' thanks to the longer springs. Perfect! I hope now that it will also hold its promises of robustness over time...
The products are of very good quality, From ordering to delivery: It's perfect!!!
Very good order tracking following a stock shortage, product still delivered on time. To recommend
Fast delivery and at the scheduled time. Assembly without problems and the material seems to be of good quality. To see over time.
The delivery went very well, within the deadlines. Moreover, the carrier gives a fairly wide delivery time slot but I was able to ask for the carrier to call me an hour before delivery. As for the trampoline, the assembly was very quick and simple (with two people) and seems to be of very good quality but we can only confirm that over time. In any case, the children are delighted.
Good advice over the phone, very satisfactory delivery time, clear assembly instructions and finally after a few jumps we can say that this trampoline is suitable for young children as it is flexible.
The delivery of the trampoline was very well organized and the assembly was super quick thanks to the two user manuals, including well-detailed step-by-step diagrams... The safety warnings and advice... Overall, for me, the company is very organized and serious.
Navigation on the site is a bit ambiguous but otherwise the service, delivery, and advice are on point.
Fast and efficient delivery Simple and hassle-free assembly Quality product I do not regret my purchase
Very good: a few items were missing from the package, they were sent very quickly
Very serious and quick
Efficient delivery Quality material Sufficient size for 2 teenagers (no less)
Very good
The delivery person was rude and unpleasant. He didn't even give me time to validate the delivery. This is unacceptable for an item costing 450 euros!
Very good quality/price ratio products, good after-sales service, I also appreciate being able to reach someone at any time for information.
Efficient delivery, arrived on time. Easy assembly and robust trampoline. So far, all is happiness; the whole family is bouncing in all directions.
Quality and speed
We are very happy with the product and with the attention from the sales representative who helped us decide on the product.
Hello to the entire France trampoline team. Thank you for the quick delivery, despite a small problem with springs (damaged and others lost during transport) you were efficient and quick. Quality product. My children and especially my grandchildren are delighted. Yes, I recommend. Best regards.
Hello, always very good quality products and very good customer service.