Reviews France Trampoline

Top quality at a top price

Everything was absolutely perfect. I am delighted. The website is very well designed. Understandable, easy to navigate and the information is easy to find and well detailed. The delivery was on time. The delivery person was friendly and efficient. I received the information emails correctly. The climbing dome is of quality and my children are thrilled.

The dome seems solid, my son appreciated his birthday gift. However, we ordered the dome + hammock pack. Hammock that we could not install because I was surprised to read on the new one that it requires carabiners.... which were not provided!!! I will have to go spend at Decathlon for the carabiners, so I am disappointed not to have installed the hammock with the rest of the surprise

Packaging was poor. Screws, nuts, etc. were loose in the box. The box was damaged during transport, causing washers and a screw to be lost.

Quality material, a bit expensive. I would have liked a promo on the model purchased but there was only on the model below...

Fast, clean delivery. Spare parts easy to assemble. The trampoline is like new!

Quality of the material and especially good advice from customer service for spare parts. Speed of dispatch. Very good from start to finish. Thank you

Very good

Trampoline bought 10 years ago. Net changed for the 2nd time and error in the order seen by you because the net ordered was smaller than the previous one. This means that the order was not prepared 'correctly' but taking into account my previous orders and after checking the consistency of my order

Very conscientious company, quality material

Products conform to the description, of good quality! Easy to install, functional and reliable. Super happy with my purchase!!

A top customer service, very nice and very fast

Product conforms, of quality and with a very good delivery timing. I recommend this site.

Quality material. Just missing a small manual, I had to look for a tutorial on the internet to know how to set up the trampoline cover

Response to my requests was correct and the prices of spare parts were reasonable.

Perfect! I highly recommend.

Zip line received in 2 days, excellent product! Easy to assemble, very well explained in the manual and of very good quality. My daughter loves it, I recommend!

Beautiful responsiveness and understanding of the encountered problem

Average quality

Super scooter! My son won't part with it!

Very nice product and of very good quality. Very good delivery responsiveness following the online order

Disappointing customer service Our trampoline broke two days after arriving at our home due to a gust of wind even though it was anchored to the ground. No gesture to compensate us, nothing 2 days after the purchase.

Excellent product! My daughters are delighted! Thank you very much

Very well-made website, all the necessary information for purchasing the material. Despite an old trampoline model, I was able to find adaptable accessories and restore it to new.

Everything fit perfectly.

All good

Completely satisfied very good listening on the phone very good relationship

Poorly designed product. You have to force the bars in (you have to spread the metal to fit the pieces. The extension of the poles is very wobbly. The final result is not too bad but assembly is laborious if you are not handy.

Very good product. Assembly instructions are not always easy to follow because there are differences between the paper instructions and the video tutorials, but we manage!

The material is good, fast shipping.

Top company, high-quality products, respect for our requests and very appreciated commercial gesture, they did everything to ship our order very quickly. Unfortunately, the delivery company did not meet expectations.

The order took more than 15 days to be delivered. I had to contact the team 3 times to finally find out what was going on. I was told I would be contacted again but nothing happened. In the end, the commercial gesture mentioned on the phone was simply erased by an email explaining that I would receive no compensation.

The trampoline still requires at least 2 hours of assembly for more practicality. The result is aesthetic and the chosen trampoline makes my 3-year-old daughter happy.

Top!

Excellent product

Very good fast delivery

The service contacted me to ensure the correct number of spring bars and the diameter before sending the order. I highly recommend them.

Very satisfied

Clear and well-illustrated site, videos and explanations very clear.

Very satisfied with the product and the delivery time.