9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

I am slightly happy, having received my order, as for the first package (trampoline) it was poorly packaged, it had very thin plastic, and half of the bed was exposed, it seems that it was not damaged, I won't know until I set it up; however, the hammock was received perfectly packaged, and in its box, everything else was quite good; I will continue being a customer, best regards M*

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Manuel H.
purchased on 12/05/2014
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Answer from France Trampoline
Good afternoon, First of all, thank you very much for your comment. We are sorry that the packaging of the jumping mat you ordered arrived damaged. In any case, for future orders, if something like this happens again, please make sure to note it on the receipt before returning it signed to the carrier. This is extremely important. This way, if the order arrives damaged due to a transport issue, we can resend your product again at no additional cost to you. However, I repeat, it is essential that it is noted at the time of delivery. Thank you again. Best regards, The Jump'in Spain team.
5 /5
★★★★★

Nothing to complain about, I have had a Decathlon trampoline for 4 years, there is no comparison, these are not comparable products.... Transitioning from a 2.40m to a 3.90m, this gigantic playground for children has pleased my two boys without any issues. 10 years old for the one who is 3 years old, they are having fun together. The product seems robust and stable from the first uses, even with 4 monsters aged 3 to 18 inside simultaneously,...... No regrets after a few nights of surfing the internet, I remain convinced that my research led me to the right choice...... With a few months of hindsight, I hope to say the same, it's a shame that often reviews are mainly made upon receipt of the products,......

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Patrick B.
purchased on 03/03/2014
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5 /5
★★★★★

I am delighted with the service provided, the attention and advice received. Very good.

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Fátima S.
purchased on 13/04/2014
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4 /5
★★★★☆

Very good material and good quality. Assembly is long and could be simplified with color codes like colored rings for reference points. You need at least two people and especially have the right tools. The ones provided are not sufficient and do not facilitate the work.

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Stéphane P.
purchased on 04/05/2014
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Answer from France Trampoline
Hello, Thank you for your comments on the instructions. It is indeed recommended to assemble it with 2 people. The different parts of the trampoline are relatively different from each other, and putting a color reference is also a good idea. We will pass it on to management. We remain at your disposal for any further questions. The France Trampoline team.
4 /5
★★★★☆

Very good

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Pierre Olivier R.
purchased on 27/04/2014
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5 /5
★★★★★

Hello to the entire France-Trampoline team, We wanted to thank you for the serious follow-up and the speed with which we were delivered in our northern city. Phone call on Monday to order, payment accepted on Tuesday, order prepared on Wednesday, Thursday holiday, Friday: phone appointment, Monday delivery. Great! The weather being capricious here, we only assembled it two days after receipt, and without any difficulty. We are completely satisfied with our quality purchase. Our three children aged 3, 6, and 11 are even more so! Even in case of a problem, the after-sales service is responsive and attentive to the customer; our defective net hooks under warranty were changed and sent back to us promptly in 2 days! The France-Trampoline service is top-notch! You pay a price at purchase, but at least: quality is guaranteed in the long term! Best regards, a delighted family.

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Wartelle D.
purchased on 19/04/2014
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4 /5
★★★★☆

Delivery was on time. However, we had to drill some 'forgotten holes' on a series of parts to assemble the trampoline.

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Frederic Z.
purchased on 28/03/2014
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Answer from France Trampoline
Hello, Thank you for your comment. We apologize for the parts that you had to drill yourself. Indeed, if you had contacted us, we would have sent them to you quickly by carrier. We remain at your disposal if needed. The France Trampoline team.
5 /5
★★★★★

Very satisfied. Responsive customer service and very good commercial service. A quality trampoline. Highly recommended!

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Yves V.
purchased on 09/05/2014
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5 /5
★★★★★

Good product, very good quality, reassuring and meets expectations, I highly recommend your site.

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Tatiana M.
purchased on 14/03/2014
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4 /5
★★★★☆

Overall satisfied with the product and the children have a lot of fun. Problem with the plastic hooks holding the bottom of the net. In one week, 5 hooks broke.

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Helene C.
purchased on 03/04/2014
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Answer from France Trampoline
Hello, Thank you for your feedback. We will send you new hooks quickly. Indeed, it is mentioned to attach all the hooks at the level of the jumping mat, but you can also put 1/2 near the frame to have a little less tension. We remain at your disposal for any questions. The France Trampoline team.
5 /5
★★★★★

Excellent

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Yves C.
purchased on 17/04/2014
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4 /5
★★★★☆

Delivery time too long: 15 days, due to a bridge and a public holiday, but that does not explain everything (late departure of the package by France Trampoline). However, our remarks were heard since the company sent a small consolation gift to my son. It's not the value but the gesture that counts. As for the products received (trampoline mat + spring), they meet our expectations.

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Emmanuelle D.
purchased on 12/03/2014
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5 /5
★★★★★

Fast service. Perfect delivery. Very good product. One spring and one part were not compliant, very quickly resent, without any difficulty.

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Valérie G.
purchased on 02/04/2014
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5 /5
★★★★★

Nothing to say: good advice, professionals, and delivery met expectations.

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Ludovic P.
purchased on 26/03/2014
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5 /5
★★★★★

Perfect. It is very good, solid and easy to assemble. We are delighted.

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Paula W.
purchased on 26/02/2014
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4 /5
★★★★☆

Good

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Valérie C.
purchased on 26/03/2014
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4 /5
★★★★☆

Purchase of a JUMP UP 430: Some springs were missing but customer service was quite responsive. The trampoline seems to be of good quality and the children are delighted.

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Patrice S.
purchased on 06/05/2014
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4 /5
★★★★☆

Delivery time respected. Product easy to assemble. Super product. No regrets.

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Jerome G.
purchased on 25/02/2014
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5 /5
★★★★★

Very good product, deadline respected.

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Olivier M.
purchased on 06/05/2014
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5 /5
★★★★★

Very good product, assembly instructions not always very clear.

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Laetitia D.
purchased on 06/05/2014
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5 /5
★★★★★

Everything went perfectly from ordering to delivery; the product is great!!!

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Valérie L.
purchased on 25/02/2014
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5 /5
★★★★★

The children are having a blast!!

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Jocelyne O.
purchased on 18/03/2014
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5 /5
★★★★★

We were advised these trampolines, we are not disappointed and the whole family, from the smallest to the largest, enjoys it! Help in choosing by the phone service was perfect, quick reception, the quality seems to be there.

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Emmanuelle B.
purchased on 17/03/2014
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5 /5
★★★★★

Very good product easy to assemble.

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Cotart S.
purchased on 17/03/2014
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4 /5
★★★★☆

Expensive but effective!

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Cecile V.
purchased on 31/03/2014
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5 /5
★★★★★

Service in line with expectations. Respect for deadlines.

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David B.
purchased on 17/03/2014
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4 /5
★★★★☆

Aside from a less pleasant phone contact with one of the salespeople who told me it was up to me to manage to take my videos correctly to prove that the mat was unusable, all the other contacts I had with France Trampoline were effective and the people I communicated with were responsive and understanding; they sought to find a solution as quickly as possible to resolve the issue.

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Stephanie C.
purchased on 31/03/2014
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5 /5
★★★★★

Very good! Good material! Easy assembly!

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Loic F.
purchased on 31/03/2014
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5 /5
★★★★★

Fast delivery, impeccable packaging, easy to assemble even alone, super quality product and very aesthetic. The children and parents are thrilled 🙂

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Nicolas B.
purchased on 17/03/2014
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5 /5
★★★★★

Excellent product, trampoline assembly with two people in three hours. Fast delivery as indicated on the site and a carrier who listened to us and accommodated us. My daughter can't stop using it.

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Karine L.
purchased on 10/03/2014
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4 /5
★★★★☆

Quality trampoline. However, the fiberglass arch at the top of the safety net is too small (when I install it at the top of the eight stakes to form the support circle, the components of the arch come off. The result is therefore not very aesthetic.

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Guillaume G.
purchased on 14/04/2014
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Answer from France Trampoline
Hello, Thank you for your comment. We will send you a new set of fiberglass arcs so that this does not happen again. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
5 /5
★★★★★

The product perfectly matches its description. The follow-up was very well done following my questions to ensure delivery.

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Broulis E.
purchased on 20/04/2014
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5 /5
★★★★★

Excellent quality.

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Virginie B.
purchased on 02/03/2014
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5 /5
★★★★★

Very responsive supplier, perfect follow-up, very correct deadlines, super delivery and top product!

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Serge A.
purchased on 30/03/2014
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4 /5
★★★★☆

Good.

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Nicole K.
purchased on 16/03/2014
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5 /5
★★★★★

The assembly document could perhaps use a bit more detail, but otherwise very good quality material, I would recommend your company, which is also in France! Best regards.

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Christophe F.
purchased on 16/03/2014
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5 /5
★★★★★

Good value for money.

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Alexandre M.
purchased on 16/03/2014
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5 /5
★★★★★

Very good material and exquisite attention from Leyre

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Jose Manuel P.
purchased on 19/04/2014
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4 /5
★★★★☆

Clear and complete website.

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Bruno B.
purchased on 12/04/2014
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4 /5
★★★★☆

Clear site, full of information to make your choice. It's a shame that the delivery took several weeks - a victim of its success? The trampoline once assembled lives up to all its promises of fun for the kids! It looks solid, even if some machined parts were not quite adjusted, making it quite difficult to assemble.

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Christelle A.
purchased on 21/02/2014
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