9.4/10
★★★★★
based on 21350 reviews published

Latest positive customer reviews

5 /5
★★★★★

Professional Very good material

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Prisca V.
purchased on 11/12/2013
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5 /5
★★★★★

Very satisfied with the after-sales service

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Madame D.
purchased on 01/01/2014
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5 /5
★★★★★

Nothing. perfect.

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Moreau G.
purchased on 06/12/2013
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5 /5
★★★★★

Everything was exceptional

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Antonio B.
purchased on 09/01/2014
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5 /5
★★★★★

Everything excellent. I recommend other users to buy calmly and with full confidence. I only recommend that the girl who answers the phone be a little sweeter as she tends to be direct and serious and I say this with all affection and humility. Since the attention received from the company, the material and having had the luck to have spoken with Miss. *** HAVE BEEN MORE THAN EXCELLENT!

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Manuel V.
purchased on 17/12/2013
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5 /5
★★★★★

The pre-sale service has been very clear and I have received adequate help to decide on the model. When placing the order, I received timely information about the delivery. Very satisfied. Thank you.

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Francisco José V.
purchased on 17/12/2013
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4 /5
★★★★☆

Very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation

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Stephane E.
purchased on 30/11/2013
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Answer from France Trampoline
Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team
5 /5
★★★★★

Good quality product, and very effective and friendly phone information

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Valerie T.
purchased on 02/11/2013
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5 /5
★★★★★

Totally satisfied. Everything perfect

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Julio L.
purchased on 26/12/2013
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5 /5
★★★★★

Very good seller and very good trampoline!

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Stephanie D.
purchased on 17/10/2013
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5 /5
★★★★★

Good advice. Friendly contact. Ultra fast delivery.

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Perrine B.
purchased on 14/11/2013
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4 /5
★★★★☆

Very happy with the product Delivery within three days! the product looks very solid!

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Benoit M.
purchased on 27/11/2013
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4 /5
★★★★☆

Following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material

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Claudine F.
purchased on 24/12/2013
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5 /5
★★★★★

Great advice and after-sales service. Top product.

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Cédric L.
purchased on 19/11/2013
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5 /5
★★★★★

Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!

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Elodie L.
purchased on 12/11/2013
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5 /5
★★★★★

Very satisfied, the contacted people are nice and very serious, no problem...

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Christophe P.
purchased on 03/12/2013
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5 /5
★★★★★

Very professional

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Valérie L.
purchased on 11/11/2013
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4 /5
★★★★☆

Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!

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Nadege M.
purchased on 23/12/2013
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5 /5
★★★★★

Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast 🙂 I recommend excellent quality/price ratio

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Laurence G.
purchased on 18/11/2013
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4 /5
★★★★☆

The delivered material is more beautiful than in the photos on the site, of very good quality, very well packaged. The essential instructions are well written. One part had a slight defect: a female tube missing a hole to engage the safety of the male tube (safety net). For even more convenience, a small assembly video on the site would be welcome.

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Jean-françois R.
purchased on 28/10/2013
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Answer from France Trampoline
Hello, thank you for your comments. We called and you were able to assemble the problematic part anyway. Please note that you can find our assembly videos either in the range of the purchased trampoline (except for the Hip/hop) or on our YOUTUBE channel at France Trampoline. The France Trampoline team
5 /5
★★★★★

Disappointed with the color especially if there are others on the cargo. that are not on the site

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Nadege L.
purchased on 18/11/2013
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Answer from France Trampoline
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
5 /5
★★★★★

Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order

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Olivier C.
purchased on 28/10/2013
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Answer from France Trampoline
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
5 /5
★★★★★

Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect

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Hélène B.
purchased on 10/11/2013
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5 /5
★★★★★

Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you

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Ina F.
purchased on 11/10/2013
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4 /5
★★★★☆

Quality products, clear site, fast delivery... maybe a very slight downside on the assembly guides but professionalism of the team (quick and effective responses to questions)

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Chloé D.
purchased on 06/12/2013
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Answer from France Trampoline
Hello, Thank you for your comments. We strive to regularly improve our assembly instructions throughout the year and we are happy to see that you were fully satisfied with your call. The France Trampoline team
5 /5
★★★★★

A truly EXCEPTIONAL service. Very happy with the treatment received, the responsiveness in answering our questions, and the quality of the product received. We didn't know this company, but I think it's a clear example of good online sales service. We are very satisfied, and if we know someone interested in buying a trampoline, we will definitely recommend you. Thank you.

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José I. V.
purchased on 22/11/2013
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5 /5
★★★★★

Customer service is attentive, satisfactory product and fast delivery!

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Adrien M.
purchased on 19/12/2013
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5 /5
★★★★★

Super happy, fast delivery, very good advice, quick and very correct after-sales service

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Helene S.
purchased on 12/12/2013
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5 /5
★★★★★

Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)

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Michel P.
purchased on 06/11/2013
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Answer from France Trampoline
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
4 /5
★★★★☆

Quality service.

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Jérôme V.
purchased on 12/11/2013
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5 /5
★★★★★

Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.

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Jean-michel G.
purchased on 22/10/2013
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Answer from France Trampoline
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
5 /5
★★★★★

100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!

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Annie A.
purchased on 22/10/2013
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4 /5
★★★★☆

Review on the evaluation system: not extraordinary and not very clear

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Alain G.
purchased on 26/11/2013
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4 /5
★★★★☆

Efficient site

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Guillaume N.
purchased on 02/12/2013
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4 /5
★★★★☆

Clear, quick to send, instructions in the packages very well done. Only small remark to reach perfection: The packages were well wrapped in cellophane, but the cardboard boxes were extremely dusty, very very dirty (as if the storage was not done in good conditions and the material had been in stock for a long time... :-()! This obviously did not deteriorate the material, but it does not favor a nice image of what will come out of the box! That said, we are in the detail. Best regards. ***

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Lorenzo M.
purchased on 16/12/2013
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Answer from France Trampoline
Hello, We thank you for your positive feedback on the entire service. We have nevertheless forwarded your remark to our preparation service. If you have any questions, do not hesitate to call us or send us an email. The France Trampoline team.
5 /5
★★★★★

We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.

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Jean-yves D.
purchased on 11/11/2013
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5 /5
★★★★★

Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally

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Olivier L.
purchased on 07/10/2013
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5 /5
★★★★★

Excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done

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Christophe M.
purchased on 15/12/2013
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5 /5
★★★★★

Received in 2 days. Perfect and thank you.

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Anaud L.
purchased on 16/11/2013
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5 /5
★★★★★

Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.

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Marc R.
purchased on 13/12/2013
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