★★★★★
based on 21350 reviews published
Latest positive customer reviews
Professionalism of the delivery company: I had people on the phone who even called me back to ask why I hadn't sent my email to change the date and delivery address as agreed by phone in the morning (but it was due to an error in my email address). Just that a small plastic part at the base of the head that holds the net in the air was broken despite an undamaged package (surely the parts bumped during transport) the pallet was brought to my garage. As for the assembly, I did it alone for the trampoline in 2 hours including unpacking the parts and this without any problem even though I am just a mom. 2 more hours for the stakes, the spring protection, the net, and the ladder. The only difficulty for the assembly where you need to be two is to thread the whale into the upper part of the protective net and to fix it on the heads of the posts because you need to be tall. Delighted with this purchase and a little one over the moon
We are well received and informed when we call.
Very fast service, solid packaging, nothing to say except that the service is excellent.
I had doubts about purchasing a replacement for my trampoline, they attended to me by phone and everything was fantastic. The delivery is very fast.
This is the first time I order from this site and I have no regrets. Very good product despite the price. Ultra fast delivery, only 2 days. I recommend this product. It is very durable and installs easily
Very good
Excellent service. Very fast delivery.
Ultra fast assembly 2 hours alone but I haven't set up the net yet, I will do it in the spring but the kids were very happy
Very satisfied both with the delivery and the phone information
Very good advice, fast delivery...
Everything went very well whether it was the delivery or the assembly of the trampoline.
Very fast delivery Easy assembly Hours and hours of fun!!! Despite the cold!!!
Aside from the failure to respect the delivery date and twice in a row, nothing to report.
Nothing to complain about. Good product, good delivery, good customer service.
If the rating is not the highest, it's because there is a need to change the delivery company (the package arrived 1 month late...).
A quick communication and resolution of a problem with an item from my order made me receive the merchandise within the expected time.
The salesperson called me back quickly and was able to guide and help me with my choices.
Second delivery and still completely satisfied. Quality of products and service always on point.
The product meets my expectations. The packages are perfectly packaged and delivery is fast.
Hello, excellent service, fast delivery, product conforms to the description, have a nice day.
Delivery deadlines respected. Installation done without too much difficulty. The children are delighted.
Everything excellent, the execution of the order, the delivery, etc.
Ultra-fast delivery, product well packaged, perfect.
I am satisfied with my purchase, perfect customer service easily reachable, fast and careful delivery. The trampoline seems to be of very good quality, I cannot judge everything (hence only 4 stars) because it is my daughters' Christmas gift and it will not be installed yet.
Quality and deadlines respected. Nothing to report.
Good advice by phone before purchase. Fast delivery. Quality material. Moreover, I needed to replace a part and with a simple photo sent by email, the part was sent back to me immediately under warranty. That's nice!
Very satisfied with the service of this site, easy to reach despite a problem that occurred during delivery, they were very responsive regarding the exchange of my product.
Good product, good delivery tracking with a change of address and good reception on the phone.
I contacted customer service by phone. I was taken care of quickly. Very good site.
Delivery met my expectations.
Great products, I highly recommend, very good quality, fast delivery, well done France Trampoline.
Excellent product, as usual, and ultra-fast delivery. A reference in France for outdoor trampolines for the home.
Faithful to my expectations, this trampoline fits exactly what we wanted. Quality/price ratio, very satisfactory.
Very fast delivery as agreed, a very clear assembly instruction, material that seems robust! In short, the price seems completely justified compared to the quality of the product.
The package is not opened, it's a gift for Christmas.
Nothing to report except for the carrier issue for which we never received the delivery notice and which required a new delivery, thus incurring additional costs.
The product is of good quality and seems robust (the years will tell, but we have friends who have had this product for 6 years), however I found that the quality of your assembly instructions is average to mediocre (unclear diagram, vague explanation). This is, in my view, unfortunate because it is the first contact of the customer with your product and the first impression is always lasting. Here is a comment that aims to be constructive and I hope it will be useful to you. Of course, I do not forget to specify that the children (but also the parents!!) are having a blast! Best regards, JUMPS!!
Very fast delivery, easy assembly of the trampoline, good quality, however we have the trampoline roof and I am not convinced of its resistance in windy weather
Excellent quality of the material and very professional company.
EVERYTHING OK AND THE HELP I RECEIVED BY PHONE WAS GREAT. THANK YOU