9.4/10
★★★★★
based on 21350 reviews published

Latest positive customer reviews

4 /5
★★★★☆

Professionalism of the delivery company: I had people on the phone who even called me back to ask why I hadn't sent my email to change the date and delivery address as agreed by phone in the morning (but it was due to an error in my email address). Just that a small plastic part at the base of the head that holds the net in the air was broken despite an undamaged package (surely the parts bumped during transport) the pallet was brought to my garage. As for the assembly, I did it alone for the trampoline in 2 hours including unpacking the parts and this without any problem even though I am just a mom. 2 more hours for the stakes, the spring protection, the net, and the ladder. The only difficulty for the assembly where you need to be two is to thread the whale into the upper part of the protective net and to fix it on the heads of the posts because you need to be tall. Delighted with this purchase and a little one over the moon

User icon
Evelyne S.
purchased on 19/09/2013
Translated review
Answer from France Trampoline
Hello, Thank you for your comments. Please feel free to send us a photo of the defective end for the warranty. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
5 /5
★★★★★

We are well received and informed when we call.

User icon
Laurence B.
purchased on 05/09/2013
Translated review
4 /5
★★★★☆

Very fast service, solid packaging, nothing to say except that the service is excellent.

User icon
Alain G.
purchased on 19/09/2013
Translated review
4 /5
★★★★☆

I had doubts about purchasing a replacement for my trampoline, they attended to me by phone and everything was fantastic. The delivery is very fast.

User icon
Marta A.
purchased on 07/08/2013
Translated review
5 /5
★★★★★

This is the first time I order from this site and I have no regrets. Very good product despite the price. Ultra fast delivery, only 2 days. I recommend this product. It is very durable and installs easily

User icon
Rachel B.
purchased on 18/09/2013
Translated review
5 /5
★★★★★

Very good

User icon
Jean-claude M.
purchased on 18/09/2013
Translated review
5 /5
★★★★★

Excellent service. Very fast delivery.

User icon
Gabriel D.
purchased on 09/10/2013
Translated review
5 /5
★★★★★

Ultra fast assembly 2 hours alone but I haven't set up the net yet, I will do it in the spring but the kids were very happy

User icon
Melanie P.
purchased on 02/10/2013
Translated review
5 /5
★★★★★

Very satisfied both with the delivery and the phone information

User icon
Marie Pierre D.
purchased on 07/08/2013
Translated review
5 /5
★★★★★

Very good advice, fast delivery...

User icon
Mme T.
purchased on 06/08/2013
Translated review
5 /5
★★★★★

Everything went very well whether it was the delivery or the assembly of the trampoline.

User icon
Mary L.
purchased on 10/09/2013
Translated review
5 /5
★★★★★

Very fast delivery Easy assembly Hours and hours of fun!!! Despite the cold!!!

User icon
Amélie O.
purchased on 03/09/2013
Translated review
4 /5
★★★★☆

Aside from the failure to respect the delivery date and twice in a row, nothing to report.

User icon
Myriam A.
purchased on 07/10/2013
Translated review
Answer from France Trampoline
Hello, We apologize for this issue and we have reported the information to our logistics so that it does not happen again. We are sorry for the inconvenience encountered and we remain at your disposal for any further information. The France Trampoline team
5 /5
★★★★★

Nothing to complain about. Good product, good delivery, good customer service.

User icon
Nicolas G.
purchased on 04/08/2013
Translated review
4 /5
★★★★☆

If the rating is not the highest, it's because there is a need to change the delivery company (the package arrived 1 month late...).

User icon
Catherine P.
purchased on 16/08/2013
Translated review
Answer from France Trampoline
Hello, the carrier did leave delivery notices as no one was present during the delivery person's visits. The delivery agency was waiting for a response from you in order to be able to redeliver. We apologize for this delay and remain at your disposal for any further information. The France Trampoline team.
4 /5
★★★★☆

A quick communication and resolution of a problem with an item from my order made me receive the merchandise within the expected time.

User icon
Hugo S.
purchased on 03/10/2013
Translated review
5 /5
★★★★★

The salesperson called me back quickly and was able to guide and help me with my choices.

User icon
Ghyslaine D.
purchased on 12/09/2013
Translated review
5 /5
★★★★★

Second delivery and still completely satisfied. Quality of products and service always on point.

User icon
Éric M.
purchased on 21/08/2013
Translated review
5 /5
★★★★★

The product meets my expectations. The packages are perfectly packaged and delivery is fast.

User icon
Sophie M.
purchased on 09/10/2013
Translated review
5 /5
★★★★★

Hello, excellent service, fast delivery, product conforms to the description, have a nice day.

User icon
Jean Luc F.
purchased on 18/09/2013
Translated review
5 /5
★★★★★

Delivery deadlines respected. Installation done without too much difficulty. The children are delighted.

User icon
Elodie L.
purchased on 09/10/2013
Translated review
5 /5
★★★★★

Everything excellent, the execution of the order, the delivery, etc.

User icon
Haro P.
purchased on 30/07/2013
Translated review
5 /5
★★★★★

Ultra-fast delivery, product well packaged, perfect.

User icon
Celine G.
purchased on 27/08/2013
Translated review
4 /5
★★★★☆

I am satisfied with my purchase, perfect customer service easily reachable, fast and careful delivery. The trampoline seems to be of very good quality, I cannot judge everything (hence only 4 stars) because it is my daughters' Christmas gift and it will not be installed yet.

User icon
Severine C.
purchased on 27/08/2013
Translated review
5 /5
★★★★★

Quality and deadlines respected. Nothing to report.

User icon
Margaret F.
purchased on 20/08/2013
Translated review
5 /5
★★★★★

Good advice by phone before purchase. Fast delivery. Quality material. Moreover, I needed to replace a part and with a simple photo sent by email, the part was sent back to me immediately under warranty. That's nice!

User icon
Emmanuel B.
purchased on 13/08/2013
Translated review
4 /5
★★★★☆

Very satisfied with the service of this site, easy to reach despite a problem that occurred during delivery, they were very responsive regarding the exchange of my product.

User icon
Joaquim A.
purchased on 24/09/2013
Translated review
5 /5
★★★★★

Good product, good delivery tracking with a change of address and good reception on the phone.

User icon
Nicolas P.
purchased on 23/09/2013
Translated review
5 /5
★★★★★

I contacted customer service by phone. I was taken care of quickly. Very good site.

User icon
Sophie B.
purchased on 23/09/2013
Translated review
5 /5
★★★★★

Delivery met my expectations.

User icon
Annie P.
purchased on 26/08/2013
Translated review
5 /5
★★★★★

Great products, I highly recommend, very good quality, fast delivery, well done France Trampoline.

User icon
Stephanie D.
purchased on 19/08/2013
Translated review
5 /5
★★★★★

Excellent product, as usual, and ultra-fast delivery. A reference in France for outdoor trampolines for the home.

User icon
Benoît G.
purchased on 16/09/2013
Translated review
5 /5
★★★★★

Faithful to my expectations, this trampoline fits exactly what we wanted. Quality/price ratio, very satisfactory.

User icon
Emilie L.
purchased on 23/09/2013
Translated review
5 /5
★★★★★

Very fast delivery as agreed, a very clear assembly instruction, material that seems robust! In short, the price seems completely justified compared to the quality of the product.

User icon
Preteux D.
purchased on 01/09/2013
Translated review
5 /5
★★★★★

The package is not opened, it's a gift for Christmas.

User icon
Marie-claude B.
purchased on 27/07/2013
Translated review
4 /5
★★★★☆

Nothing to report except for the carrier issue for which we never received the delivery notice and which required a new delivery, thus incurring additional costs.

User icon
Nadine J.
purchased on 17/08/2013
Translated review
Answer from France Trampoline
Hello, we apologize for this inconvenience. However, the carrier confirmed to us that they did leave a delivery notice in one of your 3 mailboxes. Indeed, after a delay of about 3 weeks, unclaimed packages are returned to the sender. We remain at your disposal. The France Trampoline team.
4 /5
★★★★☆

The product is of good quality and seems robust (the years will tell, but we have friends who have had this product for 6 years), however I found that the quality of your assembly instructions is average to mediocre (unclear diagram, vague explanation). This is, in my view, unfortunate because it is the first contact of the customer with your product and the first impression is always lasting. Here is a comment that aims to be constructive and I hope it will be useful to you. Of course, I do not forget to specify that the children (but also the parents!!) are having a blast! Best regards, JUMPS!!

User icon
Damien B.
purchased on 04/10/2013
Translated review
Answer from France Trampoline
Hello, We thank you for your feedback. However, we receive little feedback on this point. Nevertheless, we are currently improving our assembly instructions so that assembling the trampoline is even easier for our customers. The main thing is that the quality of the trampolines and the rebounds are there as you have noticed. We remain at your disposal. The France Trampoline team.
5 /5
★★★★★

Very fast delivery, easy assembly of the trampoline, good quality, however we have the trampoline roof and I am not convinced of its resistance in windy weather

User icon
Sandrine F.
purchased on 20/09/2013
Translated review
5 /5
★★★★★

Excellent quality of the material and very professional company.

User icon
Vincent V.
purchased on 01/08/2013
Translated review
4 /5
★★★★☆

EVERYTHING OK AND THE HELP I RECEIVED BY PHONE WAS GREAT. THANK YOU

User icon
Moises L.
purchased on 21/08/2013
Translated review