Reviews France Trampoline

Perfect

Perfect

I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...

I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!

Disappointed with the return

Very good

Excellent provider and very good customer service despite a difficult order since a delivery error was made but everything was corrected in three days

The site is very clear and well detailed so that our order was exactly what we were looking for.

Excellent product and delivery on time

No issues, product conforms, delivery on time, easy assembly ...

The delivery of the trampoline was quick after the order. On the site, the descriptions help to choose even if you don't know this kind of products. The assembly went well overall (we used the video tutorials). The kids are delighted!

Top customer service, easily reachable by phone. Order dispatched and received very quickly

Very good

Very good

Order well tracked, easy refund.

Very good. Welcome, very pleasant and professional contact

Excellent!

Everything went well.

Perfect! Thank you!

Product meets expectations and is of good quality, fast delivery and no problems.

Delivery conforms to the order. No issues

Very good and fast

Reliable in shipping and perfect product, thank you. I recommend it to everyone.

Great

Hello, everything went well for my order. I chose the item quite easily and I was advised by one of your technicians who validated the product for me.

Very good, fast and corresponds to the product purchased with advice over the phone

Very happy with my purchase "learning slackline kit". Top quality, easy assembly.

Perfect!

Fast and reliable. The first delivery was incomplete. A short phone call and I received a replacement without any complications. Full recommendation.

Super customer service, my contact proceeded to a free return of the product that turned out to be defective, however there was a delivery problem: I never received the package!

Very good quality net

My opinion is very favorable. I recommend France trampoline to my family and friends. Very good follow-up. Pleasantly welcomed by phone for any questions without having to wait long minutes for an answer. Bravo to all and thank you

Very good quality products easy to install. The children are delighted.

Beautiful. Easy to assemble!!

Super customer service, delivery was excellent and uncomplicated. One screw was missing during assembly, hence 1 point deduction.

Everything is great. Delivery was fast and without problems. The assembly was very easy to carry out, thanks to the very well illustrated and multilingual instructions. According to my children, the jumping quality is very good. I can only recommend the product!

Top quality at a top price

Everything was absolutely perfect. I am delighted. The website is very well designed. Understandable, easy to navigate and the information is easy to find and well detailed. The delivery was on time. The delivery person was friendly and efficient. I received the information emails correctly. The climbing dome is of quality and my children are thrilled.

The dome seems solid, my son appreciated his birthday gift. However, we ordered the dome + hammock pack. Hammock that we could not install because I was surprised to read on the new one that it requires carabiners.... which were not provided!!! I will have to go spend at Decathlon for the carabiners, so I am disappointed not to have installed the hammock with the rest of the surprise

Packaging was poor. Screws, nuts, etc. were loose in the box. The box was damaged during transport, causing washers and a screw to be lost.