★★★★★
based on 21665 reviews published
Latest positive customer reviews
Everything excellent, the execution of the order, the delivery, etc.
Ultra-fast delivery, product well packaged, perfect.
I am satisfied with my purchase, perfect customer service easily reachable, fast and careful delivery. The trampoline seems to be of very good quality, I cannot judge everything (hence only 4 stars) because it is my daughters' Christmas gift and it will not be installed yet.
Quality and deadlines respected. Nothing to report.
Good advice by phone before purchase. Fast delivery. Quality material. Moreover, I needed to replace a part and with a simple photo sent by email, the part was sent back to me immediately under warranty. That's nice!
Very satisfied with the service of this site, easy to reach despite a problem that occurred during delivery, they were very responsive regarding the exchange of my product.
Good product, good delivery tracking with a change of address and good reception on the phone.
I contacted customer service by phone. I was taken care of quickly. Very good site.
Delivery met my expectations.
Great products, I highly recommend, very good quality, fast delivery, well done France Trampoline.
Excellent product, as usual, and ultra-fast delivery. A reference in France for outdoor trampolines for the home.
Faithful to my expectations, this trampoline fits exactly what we wanted. Quality/price ratio, very satisfactory.
Very fast delivery as agreed, a very clear assembly instruction, material that seems robust! In short, the price seems completely justified compared to the quality of the product.
The package is not opened, it's a gift for Christmas.
Nothing to report except for the carrier issue for which we never received the delivery notice and which required a new delivery, thus incurring additional costs.
The product is of good quality and seems robust (the years will tell, but we have friends who have had this product for 6 years), however I found that the quality of your assembly instructions is average to mediocre (unclear diagram, vague explanation). This is, in my view, unfortunate because it is the first contact of the customer with your product and the first impression is always lasting. Here is a comment that aims to be constructive and I hope it will be useful to you. Of course, I do not forget to specify that the children (but also the parents!!) are having a blast! Best regards, JUMPS!!
Very fast delivery, easy assembly of the trampoline, good quality, however we have the trampoline roof and I am not convinced of its resistance in windy weather
Excellent quality of the material and very professional company.
EVERYTHING OK AND THE HELP I RECEIVED BY PHONE WAS GREAT. THANK YOU
Mediocre packaging - Transport too expensive. Excellent customer service.
Meets expectations
Excellent
Excellent, if I had to change something I would lower the price of course, but after receiving it I have seen that it is worth it and that quality has to be paid for... very happy, thank you
Very good services, everything is well respected (transport, delivery, material) I have only compliments to address to you.
Order of a protective cover for trampoline diameter 250. Item received on time and fully meets the request.
Good, but a bit expensive
Very satisfying
Very good service
Customer-supplier relations +++++ Deadlines +++++ Quality Awaiting results next spring
The trampoline is great. There was a problem with the transport and at first, I was very upset, but they solved it immediately, with a lot of professionalism and kindness. I understand that these things sometimes happen...
You were efficient and available.
Order as expected, delivered on time Very good product, to see over time!!
Perfect attention, good products and delivery as expected. I have already recommended you. Thank you
Speed of delivery
Super fast delivery, less than 5 days after the order. Quality of the material present. Ovalia 490 model with net, ladder, and football net. I contacted customer service for information and got a response 10 minutes later. I assembled it all by myself in 6h30... it was the first time I assembled one.
Nothing to report
Defective part in the received package. new part sent express by france-trampoline but a bit of time lost between the reception of the first package (Friday afternoon) and the spare part (Tuesday morning)
I have never encountered a site, in the field of home and garden equipment, as precise in its presentation, as respectful of its deadlines, and having such an organized and punctual delivery service. The delivered product is exactly as described. I am more than delighted with this solid trampoline, with effective accessories, the whole being discreet and aesthetic, it was assembled by two people in 3 hours, as planned. There is no trickery here! At no level! Bravo and thank you! I hope my review will be published.
Impeccable customer service, fast shipping!
Very good