★★★★★
based on 21350 reviews published
Latest positive customer reviews
Product meets expectations with delivery within a reasonable timeframe.
Impeccable. Thank you for detecting the error I made in my order. You are super professional!
Product conforms and fits perfectly with the net. However, the delivery times were very long.
Evaluation: + The material is of very good quality. - The ladder does not allow for a very secure ascent and descent from the trampoline (lack of ramp). + Customer service is very courteous and professional. - Logistics is not their strong point (failure to meet deadlines, no control over delivery providers, and damaged package upon receipt) Experience: I contacted the sales service and placed my order quite in advance for delivery on a specific date (due to a secondary residence). Close to the deadline, I learned that the delivery would not be at my place on the desired day. I had to rent a van to go pick up the packages at the warehouse 1 hour from home. Some packages were damaged and opened. The after-sales service made a commercial gesture for the compensation and offered to replace the items that could have been damaged upon receipt. The material was intact. Assembly: The elements are easily identifiable in the assembly manual. I assembled it alone with my 8-year-old son, it took a bit long (the whole afternoon) but it was doable. The slightly difficult parts: - Pushing the feet onto the base structure - Turning the structure once the feet are fixed. - Pulling the last springs to secure the jumping mat. Usage: The oval 490 trampoline bounces very well across its entire jumping surface. The safety net fulfills its role correctly. Trials - Front and back flips - Jumps with two and three (< 150kg total) - Sitting, lying down, kneeling Conclusion: Given the quality of the material and the professionalism of the agents, the logistics errors are more than compensated.
Fast and compliant shipping.
This provider is very serious
Easily accessible by phone and very useful for sorting the safety net
Top 👍
I bought my second-hand trampoline, all spare parts are available. After ordering the parts, someone contacted me to make sure they were the right ones before shipping. Fast and efficient
Serious and efficient provider
I appreciated being able to reach someone from France Trampoline who advised me appropriately before I placed my order. I just regretted that the delivery times were longer than expected but when I called France Trampoline again, the necessary was done with the company and the order then arrived quickly
Always a good experience working with France Trampoline. I like to order by phone and I always deal with someone pleasant, it is handled quickly, there is good follow-up and the products are of quality.
Nothing to report
Product conforms to the order, children and adults enjoyed the zip line safely
Great, feedback from customer service on the online site!!! Thank you again
Very responsive to change a damaged item.
An extremely efficient after-sales service: I was called back very quickly, very attentive, a solution was found immediately easily with supporting advice, I recommend without moderation! A huge thank you to the team!
Fast delivery with appointment: convenient
Total quality supply
Fast delivery, excellent quality product
Great
Very happy with my purchase, installation is quite easy, our little grandchildren love it!
Nothing to report. All good
Not installed yet... but the quality is impeccable
Availability, friendliness, and professionalism during a phone exchange for advice. Order received in a timely manner.
Real + to be able to order spare parts!
Good jump mat for replacement!
Perfect
Very satisfied with my order. The quality is there. The assembly is long but not as complicated as some reviews suggest. Both children and adults are delighted!
Fast delivery. Good workmanship. Top quality
Very easy for ordering and speed of receipt
A good trampoline
Ekomi site not optimized for phone. France Trampoline order shipped quickly but problematic delivery via untrustworthy provider. Offering a pickup option directly at the platform would avoid many unfulfilled delivery schedules. Otherwise, quality trampoline. Easy assembly. Very solid structure. The fabric is a bit soft for athletes. The finishing band could look better with more Velcro for good support. Satisfied with the product.
Everything went very well.
Very good quality product
Top Very serious. Very responsive customer service The products are very high quality
Nothing to report perfect
From ordering to delivery, everything was great.
Quality product. Fast delivery.
Everything is great