★★★★★
based on 21350 reviews published
Latest customer reviews
Good trampoline but assembly instructions not effective
Good welcome, good customer follow-up, good after-sales service.
Good quality product. Fast delivery. The assembly instructions could benefit from showing some color photos for easier understanding.
Super customer service!
Good trampoline but assembly instructions not effective
I am really very satisfied with the service and the product. Goods delivered very quickly and on the scheduled date. The product is of quality - for assembly, at least 2 men are needed to stretch the trampoline springs, which gives confidence in the quality. I chose this product by word of mouth... Bravo - DG
The whole is very satisfactory, especially the quality of the materials, however the installation of the protective cover is long and laborious (my forearms are damaged by the friction) the target offered is very useless
Hello, We contacted you regarding the cover. It normally requires about ten minutes to install. With a large diameter of 4.30m, it may take a bit longer but this accessory helps extend the life of the trampoline. It is therefore recommended to install one when no one is using it for several days. Additionally, we are sorry to see that the gift offered for Christmas does not satisfy you. We remain at your disposal for any other questions. The France Trampoline team.
Shipping costs are high for a small package.
Availability and precision perfect
Very satisfied with my purchases as well as my contacts
Good, despite the access difficulties.
Hello, thank you for your comment. The opening of the net consists of clips on the left and Velcro on the right to have a higher level of safety than other nets. You ultimately have 2 thicknesses of net at the opening. This system is stronger than a zipper (which can break but is not easily repaired) and it is not more complicated to use. We remain at your disposal if you have any other questions. The France Trampoline team.
Hello, thank you for your comment. We are happy to see that the quality of the material fully satisfies you. However, having ordered an accessory alone, there are indeed shipping costs so that we can deliver the item to you. This is clearly mentioned on our website. We remain at your disposal for any further information. The France Trampoline team.
Hello, The trampoline cannot replace a specialist but you can use it for sports of course đ The France Trampoline team
Excellent service. Before the purchase: thorough answers to all my questions (and without trying to make me buy the most expensive...), undeniable technical knowledge. After the purchase: very fast shipping, everything arrived well in time for Christmas even though I ordered a bit last minute... the kids were thrilled! In short, thank you for your advice, now we just have to enjoy! đ
Reliable fast site French material of beautiful quality
Great service from both the sales team at France Trampoline and the carrier who delivered to me.
Service and material live up to our expectations.
Service in line with expectations. Delivery on time
Very good
Fast efficient very good quality
Excellent! Nothing to complain about. Everything was perfect. Delivery on time, very satisfactory product and easy to assemble. Perfect!
Very very good telephone reception. I would say that my only concern before delivery was leaving all my card references over the phone... I really hesitated but the deadline was too tight, when will PayPal or others be available.... Afterward, the documentation could perhaps be more detailed in diagrams. A bit like Swedish furniture. But this did not cause us any trouble during assembly.
Speed and quality of delivery excellent
Impeccable service. The order service called back because I had made a mistake with the tarp reference: bravo. One downside that prevents me from giving 5 stars: the plastics at the top of the net poles were not well protected = 1/2 was broken upon opening the box (this did not prevent assembly and is a part masked by the plastic protection but it's a shame. I recommend this superb product.
Strengths: - Excellent order and delivery tracking. - Assembly: Easy to use instructions. However, plan for a day for assembly with the safety net with two people. - Excellent product for teenagers for a trampoline size of 460. Weak points: - Ladder: Difficulty in fitting the steps onto their fixing supports along the tubes. - After assembling the safety net (which seems well tensioned), the feet tend to spread outward. Should they be connected face to face?? Others: See with time and use, too early to judge after only two days of use.
I am very satisfied with the product I bought and the attention received.
Excellent commercial services. The equipment was delivered very quickly. The delivery was incomplete but the missing parts arrived a few days later. Regarding the equipment, the quality advertised on the site is a reality. The trampoline seems solid and resistant. Let's see now if it withstands the test of time.
Good explanation, simple to use, very quick
Trampoline completely in accordance with the description, assembly instructions very well done (to be followed to the letter!), children and parents delighted
Particular context as the trampoline is installed on a terrace. The advice was excellent. A few small issues with the delivery appointment.
Friendly and available staff. My contact knew the products and could advise me. It's nice not to face an anonymous call center... A unique contact followed my order. The initial delivery deadline was not met, but my contact actively worked to ensure I was delivered nonetheless in a timeframe compatible with the Christmas holidays. The product has some minor non-conformities, but I believe the level of service will be there to remedy it.
Everything perfect! Thank you!!!
Excellent service and delivery on the agreed date. Looking forward to the Kings coming...
Good advice and good product quality.
No delivery problem.
Impeccable service: two small packages were lost by the carrier: received less than 24 hours later by super-express shipment from Franc Trampoline. Stronger than Santa Claus's reindeer. Bravo
I was favorably impressed by the speed of delivery and the products met my expectations. However, note that we are waiting to see if they are durable over time.
Satisfactory