English
★★★★★
based on 21895 reviews published
Latest customer reviews
Excellent service. Before the purchase: thorough answers to all my questions (and without trying to make me buy the most expensive...), undeniable technical knowledge. After the purchase: very fast shipping, everything arrived well in time for Christmas even though I ordered a bit last minute... the kids were thrilled! In short, thank you for your advice, now we just have to enjoy! đ
Reliable fast site French material of beautiful quality
Great service from both the sales team at France Trampoline and the carrier who delivered to me.
Service and material live up to our expectations.
Service in line with expectations. Delivery on time
Very good
Fast efficient very good quality
Excellent! Nothing to complain about. Everything was perfect. Delivery on time, very satisfactory product and easy to assemble. Perfect!
Very very good telephone reception. I would say that my only concern before delivery was leaving all my card references over the phone... I really hesitated but the deadline was too tight, when will PayPal or others be available.... Afterward, the documentation could perhaps be more detailed in diagrams. A bit like Swedish furniture. But this did not cause us any trouble during assembly.
Speed and quality of delivery excellent
Impeccable service. The order service called back because I had made a mistake with the tarp reference: bravo. One downside that prevents me from giving 5 stars: the plastics at the top of the net poles were not well protected = 1/2 was broken upon opening the box (this did not prevent assembly and is a part masked by the plastic protection but it's a shame. I recommend this superb product.
Strengths: - Excellent order and delivery tracking. - Assembly: Easy to use instructions. However, plan for a day for assembly with the safety net with two people. - Excellent product for teenagers for a trampoline size of 460. Weak points: - Ladder: Difficulty in fitting the steps onto their fixing supports along the tubes. - After assembling the safety net (which seems well tensioned), the feet tend to spread outward. Should they be connected face to face?? Others: See with time and use, too early to judge after only two days of use.
I am very satisfied with the product I bought and the attention received.
Excellent commercial services. The equipment was delivered very quickly. The delivery was incomplete but the missing parts arrived a few days later. Regarding the equipment, the quality advertised on the site is a reality. The trampoline seems solid and resistant. Let's see now if it withstands the test of time.
Good explanation, simple to use, very quick
Trampoline completely in accordance with the description, assembly instructions very well done (to be followed to the letter!), children and parents delighted
Particular context as the trampoline is installed on a terrace. The advice was excellent. A few small issues with the delivery appointment.
Friendly and available staff. My contact knew the products and could advise me. It's nice not to face an anonymous call center... A unique contact followed my order. The initial delivery deadline was not met, but my contact actively worked to ensure I was delivered nonetheless in a timeframe compatible with the Christmas holidays. The product has some minor non-conformities, but I believe the level of service will be there to remedy it.
Everything perfect! Thank you!!!
Excellent service and delivery on the agreed date. Looking forward to the Kings coming...
Good advice and good product quality.
No delivery problem.
Impeccable service: two small packages were lost by the carrier: received less than 24 hours later by super-express shipment from Franc Trampoline. Stronger than Santa Claus's reindeer. Bravo
I was favorably impressed by the speed of delivery and the products met my expectations. However, note that we are waiting to see if they are durable over time.
Satisfactory
The package was delivered quickly, well packaged and in very good condition. Once the packages were opened, the different parts that make up the trampoline seem to be of good quality. The kids are thrilled with their gift. For the assembly, verdict on the first nice days during the assembly and the first trials of the trampoline by the children.
No problem with this purchase (Ovalie trampoline), hours of play ahead. The quality is there, nothing to do with the cheap trampolines.
Perfect
Deadline respected, very good value for money and easy to assemble
Good
Reliable and robust equipment, welcoming and responsive collaborators, it's perfect! Keep it up!
Good service commitments respected very satisfied
Good advice (web page + phone), very fast delivery, quality trampoline...
Very good service, quality item delivered on time.
Deadline, delivery methods and date respected. Contact from the delivery company by phone ensured. Excellent preparation of the package: content and container. Description and assembly instructions of the material are clear.
VERY FUN AND EASY TO USE SITE. IMPORTANT CHOICE AND UNDERSTANDING OF THE PROPOSED ITEMS. SPEED OF SERVICE. DELIVERY IN A VERY SHORT TIME. ONE WISH ONLY TO INCLUDE AN EXPLANATION ON THE ASSEMBLY OF THE PRODUCT IN THE PACKAGE.
Perfect! Delivery on time and compliant, the kids are delighted!
Fast and compliant shipping
Very satisfying
Responses to requested information were very quick, very good advice, very interesting offers. Delighted with the order and the products. Thank you very much everything was perfect!!!