Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

R
Ronan D.
Rating: 5 out of 5
following a purchase from 03/10/2013
I am really very satisfied with the service and the product. Goods delivered very quickly and on the scheduled date. The product is of quality - for assembly, at least 2 men are needed to stretch the trampoline springs, which gives confidence in the quality. I chose this product by word of mouth... Bravo - DG
Translated reviews
C
Corine M.
Rating: 5 out of 5
following a purchase from 17/10/2013
the whole is very satisfactory, especially the quality of the materials, however the installation of the protective cover is long and laborious (my forearms are damaged by the friction) the target offered is very useless
Translated reviews
M
Mr B.
Rating: 4 out of 5
following a purchase from 07/11/2013
Hello, We contacted you regarding the cover. It normally requires about ten minutes to install. With a large diameter of 4.30m, it may take a bit longer but this accessory helps extend the life of the trampoline. It is therefore recommended to install one when no one is using it for several days. Additionally, we are sorry to see that the gift offered for Christmas does not satisfy you. We remain at your disposal for any other questions. The France Trampoline team.
Translated reviews
Response from France Trampoline
Hello, my order was processed quickly, the choice of delivery is a plus. I am completely satisfied. Moreover, the trampoline jump 360 fully meets my requirements and my children are thrilled!! Thank you
M
Maryse C.
Rating: 4 out of 5
following a purchase from 26/09/2013
Shipping costs are high for a small package.
Translated reviews
Response from France Trampoline
Hello, we understand your request but the delivery of packages is carried out by a professional transport company and the delivery time is quite short (48 hours on average) for this type of shipment, which ultimately allows you to be maximally satisfied. The France Trampoline team.
D
Danielle G.
Rating: 5 out of 5
following a purchase from 07/11/2013
Availability and precision perfect
Translated reviews
N
Nicolas C.
Rating: 5 out of 5
following a purchase from 16/10/2013
very satisfied with my purchases as well as my contacts
Translated reviews
M
Madame D.
Rating: 5 out of 5
following a purchase from 02/10/2013
Good, despite the access difficulties.
Translated reviews
J
Jean-pierre S.
Rating: 5 out of 5
following a purchase from 02/10/2013
Hello, thank you for your comment. The opening of the net consists of clips on the left and Velcro on the right to have a higher level of safety than other nets. You ultimately have 2 thicknesses of net at the opening. This system is stronger than a zipper (which can break but is not easily repaired) and it is not more complicated to use. We remain at your disposal if you have any other questions. The France Trampoline team.
Translated reviews
Response from France Trampoline
The material is great. I was moderately pleased to pay for shipping for what turned out to be a 'supplement' to the order.
F
Frederic I.
Rating: 4 out of 5
following a purchase from 30/10/2013
Hello, thank you for your comment. We are happy to see that the quality of the material fully satisfies you. However, having ordered an accessory alone, there are indeed shipping costs so that we can deliver the item to you. This is clearly mentioned on our website. We remain at your disposal for any further information. The France Trampoline team.
Translated reviews
Response from France Trampoline
quality speed
P
Pierre-oliver C.
Rating: 5 out of 5
following a purchase from 05/11/2013
Hello, The trampoline cannot replace a specialist but you can use it for sports of course ;) The France Trampoline team
Translated reviews
Response from France Trampoline
Delivery guaranteed within 48h a few days before Christmas. Very good advice by phone for choosing the trampoline and its accessories. Very good quality of the material, assembly without difficulty (2 hours for the trampoline + net with two people). Tried on Christmas day by the whole family and adopted by ages 2 to 60.
C
Clementine P.
Rating: 5 out of 5
following a purchase from 08/10/2013
Excellent service. Before the purchase: thorough answers to all my questions (and without trying to make me buy the most expensive...), undeniable technical knowledge. After the purchase: very fast shipping, everything arrived well in time for Christmas even though I ordered a bit last minute... the kids were thrilled! In short, thank you for your advice, now we just have to enjoy! ;-)
Translated reviews
Response from France Trampoline
You owe me a osteopathy session. ; )
S
Sébastien C.
Rating: 5 out of 5
following a purchase from 05/11/2013
reliable fast site French material of beautiful quality
Translated reviews
F
Fanny P.
Rating: 4 out of 5
following a purchase from 26/11/2013
Great service from both the sales team at France Trampoline and the carrier who delivered to me.
Translated reviews
M
Marion M.
Rating: 5 out of 5
following a purchase from 17/09/2013
Service and material live up to our expectations.
Translated reviews
L
Laurent L.
Rating: 5 out of 5
following a purchase from 11/11/2013
Service in line with expectations. Delivery on time
Translated reviews
A
Annie R.
Rating: 5 out of 5
following a purchase from 28/10/2013
very good
Translated reviews
M
Marc P.
Rating: 5 out of 5
following a purchase from 21/10/2013
fast efficient very good quality
Translated reviews
M
Marc T.
Rating: 5 out of 5
following a purchase from 25/11/2013
Excellent! Nothing to complain about. Everything was perfect. Delivery on time, very satisfactory product and easy to assemble. Perfect!
Translated reviews
S
Stephane M.
Rating: 5 out of 5
following a purchase from 16/09/2013
Very very good telephone reception. I would say that my only concern before delivery was leaving all my card references over the phone... I really hesitated but the deadline was too tight, when will PayPal or others be available.... Afterward, the documentation could perhaps be more detailed in diagrams. A bit like Swedish furniture. But this did not cause us any trouble during assembly.
Translated reviews
Response from France Trampoline
Hello, we thank you for your comments. We do have the PayPal payment method available. This payment method can only be used for online payments and not over the phone. We regularly conduct secure payments over the phone with our clients, and the payment is made directly with the bank if that reassures you. We are doing everything possible to secure your orders. The France Trampoline team.
J
Jean Luc P.
Rating: 5 out of 5
following a purchase from 17/11/2013
Speed and quality of delivery excellent
Translated reviews
D
David M.
Rating: 4 out of 5
following a purchase from 06/10/2013
Impeccable service. The order service called back because I had made a mistake with the tarp reference: bravo. One downside that prevents me from giving 5 stars: the plastics at the top of the net poles were not well protected = 1/2 was broken upon opening the box (this did not prevent assembly and is a part masked by the plastic protection but it's a shame. I recommend this superb product.
Translated reviews
Response from France Trampoline
Hello, as agreed by phone, we will send you 8 tips for your BOOSTER net tomorrow to replace those broken during transport. We apologize for this issue and remain at your disposal. The France Trampoline team.
F
Frédéric C.
Rating: 4 out of 5
following a purchase from 29/09/2013
Strengths: - Excellent order and delivery tracking. - Assembly: Easy to use instructions. However, plan for a day for assembly with the safety net with two people. - Excellent product for teenagers for a trampoline size of 460. Weak points: - Ladder: Difficulty in fitting the steps onto their fixing supports along the tubes. - After assembling the safety net (which seems well tensioned), the feet tend to spread outward. Should they be connected face to face?? Others: See with time and use, too early to judge after only two days of use.
Translated reviews
Response from France Trampoline
Hello, we have noted your comments and we are contacting you today to answer your questions. The France Trampoline team.
N
Natalia R.
Rating: 4 out of 5
following a purchase from 20/10/2013
I am very satisfied with the product I bought and the attention received.
Translated reviews
R
Remy P.
Rating: 4 out of 5
following a purchase from 06/10/2013
Excellent commercial services. The equipment was delivered very quickly. The delivery was incomplete but the missing parts arrived a few days later. Regarding the equipment, the quality advertised on the site is a reality. The trampoline seems solid and resistant. Let's see now if it withstands the test of time.
Translated reviews
C
Caroline D.
Rating: 5 out of 5
following a purchase from 14/09/2013
good explanation, simple to use, very quick
Translated reviews
F
Fonfrede P.
Rating: 5 out of 5
following a purchase from 02/11/2013
Trampoline completely in accordance with the description, assembly instructions very well done (to be followed to the letter!), children and parents delighted
Translated reviews
H
Helene S.
Rating: 4 out of 5
following a purchase from 04/10/2013
Particular context as the trampoline is installed on a terrace. The advice was excellent. A few small issues with the delivery appointment.
Translated reviews
Response from France Trampoline
Hello, we apologize for the small inconveniences encountered with the carrier. We have reported your issue so that it does not happen again. The France Trampoline team.
A
Antoine D.
Rating: 4 out of 5
following a purchase from 20/09/2013
Friendly and available staff. My contact knew the products and could advise me. It's nice not to face an anonymous call center... A unique contact followed my order. The initial delivery deadline was not met, but my contact actively worked to ensure I was delivered nonetheless in a timeframe compatible with the Christmas holidays. The product has some minor non-conformities, but I believe the level of service will be there to remedy it.
Translated reviews
Response from France Trampoline
Hello, we thank you for your comments. Our vision is to inform our future clients as best as possible with a good technical knowledge of our products, of course. Additionally, we are contacting you today regarding your questions about the product after installation. The France Trampoline team.
C
Cristina M.
Rating: 5 out of 5
following a purchase from 18/10/2013
Everything perfect! Thank you!!!
Translated reviews
M
Mª De Los Ángeles T.
Rating: 5 out of 5
following a purchase from 01/11/2013
Excellent service and delivery on the agreed date. Looking forward to the Kings coming...
Translated reviews
F
Fabrice T.
Rating: 5 out of 5
following a purchase from 11/10/2013
Good advice and good product quality.
Translated reviews
J
Jean-yves C.
Rating: 5 out of 5
following a purchase from 25/10/2013
no delivery problem.
Translated reviews
B
Bernard B.
Rating: 5 out of 5
following a purchase from 01/11/2013
Impeccable service: two small packages were lost by the carrier: received less than 24 hours later by super-express shipment from Franc Trampoline. Stronger than Santa Claus's reindeer. Bravo
Translated reviews
O
Odile P.
Rating: 5 out of 5
following a purchase from 22/11/2013
I was favorably impressed by the speed of delivery and the products met my expectations. However, note that we are waiting to see if they are durable over time.
Translated reviews
J
Jean-charles B.
Rating: 4 out of 5
following a purchase from 08/11/2013
satisfactory
Translated reviews
F
Frederic B.
Rating: 5 out of 5
following a purchase from 12/09/2013
The package was delivered quickly, well packaged and in very good condition. Once the packages were opened, the different parts that make up the trampoline seem to be of good quality. The kids are thrilled with their gift. For the assembly, verdict on the first nice days during the assembly and the first trials of the trampoline by the children.
Translated reviews
C
Claire L.
Rating: 5 out of 5
following a purchase from 12/09/2013
No problem with this purchase (Ovalie trampoline), hours of play ahead. The quality is there, nothing to do with the cheap trampolines.
Translated reviews
E
Eric J.
Rating: 5 out of 5
following a purchase from 26/09/2013
perfect
Translated reviews
E
Emmanuel B.
Rating: 5 out of 5
following a purchase from 31/10/2013
Deadline respected, very good value for money and easy to assemble
Translated reviews
H
Henri B.
Rating: 5 out of 5
following a purchase from 31/10/2013
good
Translated reviews