★★★★★
based on 21665 reviews published
Latest positive customer reviews
Everything was perfect: phone confirmation for order verification, super fast delivery, perfect packaging and especially exceptional product quality, unmatched by other sites ... Perfect, I said ....
Very good site
Easy and clear order on the site. Delivery problem: 2 errors in scheduling, delivery made on a different day than requested.
Very commercial, the trampoline we identified was no longer in stock (the only downside is that you need to update your site + regularly) you offered us another trampoline a bit larger but at a very interesting price. The trampoline itself is solid and robust & made in France finally!! Which proves that it is possible to manufacture in France and offer interesting prices. Well done!
Don't change anything, it's very good.
Three words qualify this company: - Quality: quality of the material and it is French. Really, compared to other trampolines that are cheaper, the solidity seems to be there, to be seen in the long term. - Efficiency: efficiency of the sales service, very friendly. Purchase made online on Sunday, call from the sales service on Monday at the first hour and shipment of the package in the afternoon. - Speed: packages received on Thursday 600 km from the company. A small point of improvement would be to manufacture a specific ladder for trampolines with a diameter < 3m to avoid having to dig a hole to make it level. Company to recommend for a purchase.
ONLY GOOD THINGS TO SAY NO PROBLEMS REALLY VERY HAPPY SITE TO RECOMMEND
Good customer service. Package delivered within the expected time and very well packaged.
Delivery on time as proposed; It's perfect.
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Very satisfied, - a French product - the advice for our order - phone call to confirm the order with recommendations and advice that we had already followed during our order - phone call before delivery - speed of delivery this reinforced our confidence during our first order
Initially, the chosen material was declared 'in stock', but in fact, it was no longer available! So it would be possible to better manage the online offer. Fortunately, a replacement solution was proposed to me with a commercial gesture, all with great responsiveness.
I intend to call you soon because the vertical zipper of the trampoline's protective net is broken (out of its place) after a month of vacation! It is essential to be able to close it.
Very good phone reception. Quick receipt after ordering. Nice material. Thank you
The current ordering process is simple and easy to use. It allows for quick ordering without multiple questions and back and forth on the pages. Even easier to order the second time.
Perfect, excellent customer service, very fast shipping ....
Satisfied with customer support, and I would use your services for my future orders
Everything is perfect
During assembly, there were some inaccuracies (assembly of the ladder and positioning of the net).
Improve the assembly instructions which lack explanation, small details that waste a lot of time...
Fast delivery
Fast delivery. Very good quality product.
Very well-designed site. Very clear videos especially for safety instructions and assembly tutorial.
Friendly and efficient customer service. Appreciated explanations on the site. Fast delivery (ordered Monday morning delivered Wednesday). Simple and quick assembly: about 2.5 hours with two adults. No screws and tools provided. A bit of muscle is needed for the springs! The products seem to be of good quality (to be confirmed over time of course!) I am delighted with my purchase and do not regret it at all! My daughters are thrilled and jumping for joy!
Good quality product. Very good phone contact. Speed.
Trampoline meets our expectations, very good package, easy assembly. Happy children thanks to France trampoline!
Regarding the ordering process, we do not know the day of delivery or redelivery except for a phone call 1 hour before, so for me, that is not sufficient; other than that, I see nothing else.
No comments; delivery perfectly met our expectations...
It would have been very nice to add one or two spare parts, I am particularly thinking of the plastic clamps/hooks used to attach the net...
The ordering process is very well done, the delivery is equally satisfactory. Customer support is good too but lacks speed in resolving material issues. Nevertheless, I would gladly use your services again.
Product and service of great quality! Pure happiness
Excellent service. Ordered on Tuesday and delivered on Thursday. They found solutions regarding the stock shortage.
Nothing to report.
Very committed salesperson, very fast shipping, quality (probably....?) good!!!! To recommend!!!
Quick after-sales service.
Website to recommend. Orders are taken into account and deliveries are fast.
DIFFICULT ASSEMBLY.
Good quality trampoline allowing for great jumps even for adults. The first assembly of the structure is not easy, even with the clamp, it is better to have a good clamp. The jumping mat is easy to assemble, just make sure to properly locate the first 8 springs.
Advised by phone, good... fast delivery, no problem.
Fast delivery. Easy assembly.