9.4/10
★★★★★
based on 21350 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Trampoline of poor quality, hook ripped off at the first jump, I had another one before that lasted 7 years outside all year without being covered, this one is already cracking, I do not recommend this product to anyone.

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Marielle B.
purchased on 04/04/2016
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Answer from France Trampoline
Hello Sir, We apologize for the issue encountered with the plastic carabiners. We will send you new steel carabiners so that this does not happen again and you can use the trampoline with complete peace of mind. Our safety net is very tight on the trampoline for safety reasons and must be properly installed. Does your net go all the way around the protective pad? Is it well distributed under the entire trampoline? Could you send us a global photo of your trampoline so that we can check your installation? We renew our apologies for this inconvenience. The France Trampoline team.
1 /5
★☆☆☆☆

59.90 for shoddy work is really too expensive for what it is

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Zitouni A.
purchased on 24/04/2016
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Answer from France Trampoline
Hello Sir, we apologize for the problem encountered with a sports accessory. After checking our emails, we have not received any return request for the product or an email informing us of any problem from you, to be honest. Would it be possible for you to share your feedback with us by email with a photo please? We remain at your disposal for any questions. The France Trampoline team.
1 /5
★☆☆☆☆

As much as the customer service is satisfactory, the quality of the bounce board and skis is too disappointing. The fixing straps are too long, the heel stops tear off in a few days, the red grip tears just as quickly ...

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Elevation I.
purchased on 18/03/2016
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Answer from France Trampoline
Hello Sir, We have taken your feedback on our sports accessories into account and we apologize if they do not satisfy you. They are still under warranty currently and please know that we can open a warranty file if you send us photos. We apologize again and remain at your complete disposal from Monday to Friday. The France Trampoline team.
1 /5
★☆☆☆☆

This trampoline cover is simply useless. The cover does not extend beyond the trampoline so all the leaves fall inside. I have therefore lost a few dozen euros and my time assembling it with a more than approximate manual for a result close to zero.

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Chanut G.
purchased on 30/04/2016
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Answer from France Trampoline
Hello Sir, We have understood your problem with the item "cover for trampoline 250" and we apologize for it. However, after checking, we have not received any complaint from you in our emails. Could you please send us photos of the installed cover to see what is wrong? We renew our apologies and remain at your disposal. The France Trampoline team.
1 /5
★☆☆☆☆

I am disappointed because I did not receive the correct sleeves, the ones received are too small and therefore unusable and for the price, I organized a return. ...

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Sebastien B.
purchased on 08/03/2016
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Answer from France Trampoline
Hello Sir, we have taken your comment into account and we apologize if the sleeves for poles with a diameter of 25mm and 1.80m long do not fit your poles. We are ready to reconsider your request. Could you please send us your complaint by email via your customer account? Are the sleeves too short in length or not the right diameter for your poles? The France Trampoline team.