Reviews France Trampoline

Perfect trampoline, meeting our expectations and those of our grandchildren who have made it their favorite pastime! However, there was a hiccup regarding the not-so-quick delivery and a lack of information from the carrier.

Very responsive company, order placed in the morning shipped in the afternoon!!! No premium number to contact them. For the trampoline assembly, be sure to check out the videos available on the site, it complements the instructions well! I find the assembly of the trampoline base very clever but above all of quality. I recommend France trampoline for its seriousness and the quality of its products.

The ordered trampoline (Jump up) seems solid. The delivery was quick.

Be careful that the ordered products are indeed in stock as indicated on the site otherwise no problem....well done!

Very friendly welcome by Marion who gives very good advice and knows the products very well. Fast and reliable delivery from the carrier. I think there is nothing to add everything is perfect keep it up and thank you again AJB

Too bad the anchoring kit was not provided in the set as it is an essential safety element

The site is well designed, it is easy to compare different trampolines. The all-inclusive offers are perfect. Great purchase of excellent quality. The assembly is simple. We really took our time and in 3 hours it was done, the kids were jumping. Our only difficulty was with the net bars, you need to make sure to fit them male/female to form the circle. Not having thought of this, we spent a bit of time removing and then putting the bars back in their place. I recommend your site to everyone.

Assembly instructions

The instructions

One point to improve: the delivery company that forces you to block the day to receive the package. The delivery person did not want to drop the packages at the bottom of the stairs, because it is supposedly not in the contract, not all houses are on the ground floor!

Impeccable material, respect for customer imperatives, nothing to report.

Lower shipping costs otherwise overall good

Very good customer contact Easy assembly of the trampoline Very nice tent accessory Missing a small user guide for the trampoline (initiation, figures, exercises...)

Nothing, everything was perfect.

Just that the carrier should call us before being at our door so we can organize and have someone to receive the package, otherwise very good welcome at the depot.

The only small problem with our order was the delay announced by France trampoline for delivery and the actual delay: from 2 to 5 working days for a real 7 days!!!!

Very good quality material, ultra fast delivery

Hello, A big thank you to France trampoline.... Fast delivery without problems, top quality material (nothing to do with the pseudo trampolines at low prices!) and great customer service (I had canceled my first order after a few days, refund without problems) .... In short, serious all that.... I highly recommend if you want a solid, efficient and secure trampoline for children.... Again, well done to you FT.....

Very good service

I have nothing to say regarding the contact with the sales representative who was very satisfactory. The delivery times pleasantly surprised me. I will surely come back to you to acquire additional products to my purchase.

Nothing to report

Trampoline assembly instructions need to be reviewed, parts need to be better identified - not obvious when receiving both the trampoline and the safety net at the same time.

Delivery time respected

Remember to communicate to the carrier the contact details of the person to be contacted, if this person is different from the billing address.

Everything is very good

NO PROBLEM FOR ME

Nothing to report, perfect delivery and well explained assembly

Fast, serious and excellent quality material. I recommend!

Installation of the net is not very easy

From the beginning of the order to the delivery, no problems, everything was clear, explained, we were completely satisfied. As for the product, it exactly meets our expectations: robustness, reliability, practicality perfect!!!

I found exactly what I was looking for right away, user-friendly and very well organized site.

Perfect trampoline but the instruction manual was not obvious as it was not very understandable since it covers all models. But we managed to figure it out anyway.

Very good commercial welcome. Delivery time was met according to our request. Effective quality of the product.

The trampoline is perfect. The carrier was average, delivery not on the indicated day and the packaging box was torn. The after-sales service is reachable and responsive.

Nothing to complain about. Easy order. All explanations are clear and allow finding what suits everyone.

Excellent product that meets my needs and delivered within the announced deadlines.

Dear Sir/Madam, The service and the product are excellent. For the future, the company could provide or sell one or more manuals on the benefits of trampoline practice and the different figures to perform according to a learning process presented in the form of sequences. Best regards, Olivier V.

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I find your ordering process good, I am very satisfied with your service, I would not hesitate for a second to recommend.

PERFECT: the delivery, the assembly, and of course the use! Our little children are DELIGHTED: they jump and invent other games on the trampoline!... hours of peace for us and what a joy to see them so happy; they are already dreaming of options like the tent; we will consider it next year...