★★★★★
based on 21350 reviews published
Latest customer reviews
Very good telephone service, the staff is very responsive. I needed a delivery within 3/4 days, I was told it would be difficult, but in the end my trampoline arrived on time. Thanks to you, my daughter had a great birthday surprise!
The stock supply regarding the advertisements received through the newsletters was incorrect, and therefore the stock was depleted, which is a shame... as a result, the delivery was delayed by several days. Otherwise, nothing to say. The delivery people had the presence of mind to call before each delivery, finally competent people. No issues. Delivery was in accordance with the purchased products.
Excellent material but you need to be 2 strong people to assemble the trampoline springs
No problems to report. Navigation on the site, ordering and payment easy. very fast delivery of products.
Very good. Informed from the beginning about the unavailability of one of the ordered products, I was still delivered within a very reasonable timeframe.
Nothing because it's already fast and simple
Everything was perfect, easy ordering, fast shipping, appointment with the carrier who even arrived early.....
Hello, the quality of the items is very good, but I really had big problems with the delivery. Delivery day not respected despite a phone call from the carrier to confirm the delivery. Then, I had to call to get a second delivery appointment that has still not been respected. Big anger because I lost 2 days of vacation waiting in vain for the package and finally a delivery... For now, I remain really on the negative side... Too bad!!!
Nothing to complain about service in line with the commercial promises of the website: deadline (2 days delivered), responsiveness and competence (call from the salesperson following our order for technical validation), friendliness, cost (reasonable price for the jumping mat compared to the price of the complete trampoline) reliability (mat mounted and appearing as solid as, if not more than, the original)
A better location for the Bordeaux depot when picking up the material directly
Simple and quick ordering process, it would be perfect if we could enlarge the photos to visualize them better.
TRAMPOLINE OF VERY GOOD QUALITY. KIDS LOVE IT AND SO DO THE ADULTS...! The only downside is that the arch that holds the net tends to come apart when trying to put the net in place but it's just a detail compared to the quality of the product.. fast delivery in 3 DAYS and complete I fully recommend this site to any potential buyer with eyes closed....
NOTIFY US OF THE DELIVERY PERSON'S PASSAGE BY PHONE
Delivery within the deadlines, super quality material. quick and easy assembly. all rights
First of all, a big thank you for the trampoline which is unanimous. Solid and a very good quality-price ratio! I ordered the protective cover, which I received in record time. I recommend you to all our friends for their future purchases. Plus, I appreciated the discount on shipping costs for the cover!! Thank you again
Very good quality service, I have nothing to complain about. correct delivery and in good condition.
Perfect for the speed of delivery, the quality of the material, the simplicity of assembly and well done for the trampofoot! I will recommend your site, that's for sure! Thank you again
Fast delivery. Solid material. Nothing to complain about.
Very well-made site, simple, complete, precise. However, being an obese person, I had a bit of trouble finding information on the max weight (not the same on the description, then on the order). Thank you, we are very satisfied.
The box arrived very damaged on a broken pallet; the first impression was therefore not necessarily very good; however, no damage to the product; The product seems to be of very good quality; to be seen in use... 🙂 So in the end I am satisfied with the product and service rendered.
Delivery time respected. Trampoline easy to assemble, the only downside is the ladder which is standard and therefore too large for the model with a diameter of 2.30m!! We recommend this site
I first ordered a trampoline pack that was available immediately on the site while this one was temporarily out of stock, too bad this detail was not noted.
Everything was perfect: phone confirmation for order verification, super fast delivery, perfect packaging and especially exceptional product quality, unmatched by other sites ... Perfect, I said ....
Very good site
Easy and clear order on the site. Delivery problem: 2 errors in scheduling, delivery made on a different day than requested.
Very commercial, the trampoline we identified was no longer in stock (the only downside is that you need to update your site + regularly) you offered us another trampoline a bit larger but at a very interesting price. The trampoline itself is solid and robust & made in France finally!! Which proves that it is possible to manufacture in France and offer interesting prices. Well done!
Don't change anything, it's very good.
Three words qualify this company: - Quality: quality of the material and it is French. Really, compared to other trampolines that are cheaper, the solidity seems to be there, to be seen in the long term. - Efficiency: efficiency of the sales service, very friendly. Purchase made online on Sunday, call from the sales service on Monday at the first hour and shipment of the package in the afternoon. - Speed: packages received on Thursday 600 km from the company. A small point of improvement would be to manufacture a specific ladder for trampolines with a diameter < 3m to avoid having to dig a hole to make it level. Company to recommend for a purchase.
ONLY GOOD THINGS TO SAY NO PROBLEMS REALLY VERY HAPPY SITE TO RECOMMEND
Good customer service. Package delivered within the expected time and very well packaged.
Delivery on time as proposed; It's perfect.
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Very satisfied, - a French product - the advice for our order - phone call to confirm the order with recommendations and advice that we had already followed during our order - phone call before delivery - speed of delivery this reinforced our confidence during our first order
Initially, the chosen material was declared 'in stock', but in fact, it was no longer available! So it would be possible to better manage the online offer. Fortunately, a replacement solution was proposed to me with a commercial gesture, all with great responsiveness.
I intend to call you soon because the vertical zipper of the trampoline's protective net is broken (out of its place) after a month of vacation! It is essential to be able to close it.
Very good phone reception. Quick receipt after ordering. Nice material. Thank you
The current ordering process is simple and easy to use. It allows for quick ordering without multiple questions and back and forth on the pages. Even easier to order the second time.
Perfect, excellent customer service, very fast shipping ....
Satisfied with customer support, and I would use your services for my future orders
Everything is perfect