9.4/10
★★★★★
based on 21665 reviews published

Latest positive customer reviews

5 /5
★★★★★

Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!

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Marie Laure B.
purchased on 02/04/2012
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Answer from France Trampoline
Dear Sir/Madam, We thank you for your feedback and apologize for this delayed delivery due to a stock shortage of nets. Our restock of protective nets will take place in about ten days. Your net will be shipped on June 15. Please feel free to contact us to track your order. We thank you for your patience. Sincerely, The France Trampoline team.
5 /5
★★★★★

Very efficient processing of the order and each delivery step.

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Jean-louis M.
purchased on 16/04/2012
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5 /5
★★★★★

Nothing to report

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Geraldine M.
purchased on 16/04/2012
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5 /5
★★★★★

The carrier did not call to schedule a delivery appointment.

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Sandrine F.
purchased on 23/04/2012
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4 /5
★★★★☆

Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.

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Fabienne F.
purchased on 25/03/2012
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5 /5
★★★★★

We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.

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Claude L.
purchased on 08/04/2012
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5 /5
★★★★★

Very good material, solid and reliable. Very fast delivery. Pure joy for the children!

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Julie H.
purchased on 26/02/2012
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5 /5
★★★★★

Fast delivery after making an appointment.

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Sabrina K.
purchased on 19/02/2012
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5 /5
★★★★★

Speed of order and delivery. Nothing to complain about.

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Alice G.
purchased on 21/04/2012
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4 /5
★★★★☆

Fast shipping, ease of assembly

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Sophie M.
purchased on 14/04/2012
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5 /5
★★★★★

I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!

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Raphaëlle R.
purchased on 14/04/2012
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5 /5
★★★★★

Order tracking is very clear, exemplary services.

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Caroline V.
purchased on 14/04/2012
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4 /5
★★★★☆

We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.

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Patrick H.
purchased on 28/04/2012
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5 /5
★★★★★

Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.

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Bernard C.
purchased on 14/04/2012
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5 /5
★★★★★

An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.

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Marie France D.
purchased on 03/03/2012
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4 /5
★★★★☆

The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.

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Jean-luc B.
purchased on 28/04/2012
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5 /5
★★★★★

From purchase to delivery, everything went smoothly. I am very satisfied with the service.

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Gilles V.
purchased on 30/03/2012
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5 /5
★★★★★

Very good commercial service that responded very quickly to the message.

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Yves B.
purchased on 06/04/2012
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5 /5
★★★★★

Very competent and friendly contact person

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Marie Pierre G.
purchased on 17/02/2012
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4 /5
★★★★☆

Site easy to use because it is clear

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Jean-pierre B.
purchased on 27/04/2012
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5 /5
★★★★★

Customer service in France - efficient and attentive - Quality of the trampoline top

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Benedicte T.
purchased on 24/02/2012
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5 /5
★★★★★

I am very satisfied. The contact with the sales agent was excellent. Fast delivery. I will recommend your site and your services and will reuse them personally.

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Stéphane C.
purchased on 27/04/2012
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4 /5
★★★★☆

The online process is clear.

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Denise L.
purchased on 12/04/2012
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5 /5
★★★★★

Deadline respected, easy assembly, very good quality

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Stephane M.
purchased on 16/02/2012
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5 /5
★★★★★

Phone advice: perfect. Speed of dispatch: perfect Product received: perfect So everything is perfect!!

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Valérie L.
purchased on 05/04/2012
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5 /5
★★★★★

Easy and quick phone order. The trampoline was delivered on time. The product is of very good quality.

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Richard G.
purchased on 29/03/2012
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5 /5
★★★★★

Everything is fine on this site. Point to improve: the tracking of the package which is non-existent. Between the shipping date and reception, it's nothingness. Aside from that, everything is fine.

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William S.
purchased on 29/03/2012
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5 /5
★★★★★

Send the delivery tracking number as well as the contact details of the delivery person or better yet have online tracking of the package.

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Laurent B.
purchased on 22/03/2012
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Answer from France Trampoline
Dear Sir or Madam, Thank you for your feedback, and we take your message very seriously. A tracking system for customers will be implemented very soon on our site. While we finalize this project, we provide all tracking information by phone or email. Customers just need to contact us to be kept informed of their order tracking in real time. Sincerely, The France Trampoline team.
5 /5
★★★★★

Easy and quick order; very fast delivery; perfect.

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Aline S.
purchased on 26/04/2012
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5 /5
★★★★★

The delivery: truck not suitable for the roads of Var

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Gregory V.
purchased on 22/03/2012
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4 /5
★★★★☆

On the day of delivery, it would be desirable to have a call from the delivery person at least half an hour before their arrival instead of a call one minute before their arrival.

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Patrice S.
purchased on 19/04/2012
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Answer from France Trampoline
Dear Sir or Madam, We apologize for this delivery issue. Our carrier must call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing their best to meet their commitments. We apologize for the inconvenience caused. We remain at your complete disposal. Sincerely, The France Trampoline team.
5 /5
★★★★★

I BUY ACCESSORIES FOR TRAMPOLINE

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Christelle M.
purchased on 29/03/2012
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5 /5
★★★★★

I placed my order by phone quite close to my grandson's birthday. Everything was done to be delivered on time. The assembly of the trampoline with several people went well because the instructions are clear. I was consulting your site for the first time; it provided me with the expected information. When I placed the order by phone, I received clear additional information. The people were very friendly and efficient. Suggestion: try to put an assembly model online. This could also be a selling point as the future buyer will notice a clear instruction manual, and they will have an idea of the assembly before their purchase. (if the assembly instructions do not exist on your site).

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Marie Christine M.
purchased on 15/03/2012
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Answer from France Trampoline
Dear Sir or Madam, Thank you for taking the time to detail your impressions of our services. To facilitate the assembly of our trampolines, we are currently creating explanatory videos for each range of trampoline. They will soon be available on our site. Thank you for your feedback, Sincerely, The France Trampoline team.
5 /5
★★★★★

Accessible, welcoming interlocutors who clearly answer questions. Nowadays we appreciate it because it's a rare commodity!

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Marcel C.
purchased on 25/04/2012
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5 /5
★★★★★

Good telephone listening, good advice, fast delivery

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Lydie L.
purchased on 11/04/2012
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5 /5
★★★★★

Simply perfect, product delivery.

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Rachel B.
purchased on 29/02/2012
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5 /5
★★★★★

Thank you again for your quick delivery. Keep it up.

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Jerome B.
purchased on 04/04/2012
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4 /5
★★★★☆

A simpler layout and more precise photos regarding the products

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Raphaël S.
purchased on 17/04/2012
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5 /5
★★★★★

I didn't have any particular issues, ordered Monday afternoon, received Friday noon, respectable delay, the carrier called me the day before to inform me of the delivery, that's good, maybe an improvement on the time or a time slot for delivery rather than saying morning or afternoon. This may be difficult but it would be a plus and we wouldn't be blocked. No issues with the order, 15% discount (facebook) perfect, customer service reachable and competent, Ms. *** kind and friendly and who responds quickly by phone and email, continue in this direction, customers will continue to trust you. The website is impeccable, very well done, the descriptions are clear. I recommend France Trampoline to future buyers.

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Jérémy F.
purchased on 10/04/2012
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4 /5
★★★★☆

GOOD SITE, FAST AND PLEASANT SERVICE

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Cédric G.
purchased on 27/03/2012
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