★★★★★
based on 21350 reviews published
Latest customer reviews
No comment everything is perfect thank you
We are very satisfied with the trampoline, it is of good quality compared to the one we had before. Easy to assemble even alone, clamp system instead of screws very good idea, fast delivery. So many good things!
Product of very good quality a downside for the delivery time slot from 9 am to 3 pm I had to call at 3 pm to learn that the delivery person had not found the street during his morning delivery. A day blocked when he could have simply made a phone call...
Unfortunately, the date indicated when purchasing a product was not met with about a 7-day delay. Otherwise, contact for delivery was very good, as well as the quality of the products. Thank you for our children.
We are very satisfied with the trampoline, it seems very sturdy! No problem with assembly. Everything is perfect. The kids are thrilled and invite all their friends ... !!
SUPER HAPPY THE GIFT ARRIVED WELL BEFORE MY LITTLE GIRL'S BIRTHDAY AS REQUESTED AT THE TIME OF ORDER THANK YOU VERY MUCH THE GIFT MADE ONE HAPPY AND US TOO WE WILL NOT HESITATE TO ORDER IF NEEDED
Very satisfied with the service, fast delivery, good quality material
Assembly a little long, but satisfied in every way, including the phone contact. Not used to having such a welcome these days. Thank you Regards
Carrier did not respect the schedule
Delivery in two stages as promised and within the expected time. Good quality material for assembly.
Very happy with my purchase, fast delivery, the driver notified us. The trampoline is sturdy and of good quality. Thank you. I don't give 5 stars yet, as I don't know how it will last over time.
Everything went well. Order delivered on time, I would have just liked a more precise time slot from the delivery person than: 'in the afternoon', when you work it is not very practical....
Good quality of the product. excellent value for money
I did not find an invoice in the package. Please send me one. One remark: the assembly instructions could be simpler, as the assembly is not difficult at all, but the explanations are quite poorly done.
Very good telephone reception and good delivery time.
EXCELLENT QUALITY TRAMPOLINE VERY GOOD CUSTOMER RELATIONSHIP TIMELY DELIVERY PAYMENT FACILITY VERY APPRECIATED
Trampoline conforms to its presentation on the site; assembly less difficult than expected; great satisfaction from the jumping children!
Easy access site, a lot of technical information and explanations, advice accessible to all.
Very good quality trampoline, relatively simple assembly, clear instructions. The smallest model is very suitable for young children (4 and 2 years old). I just regret the purchase of the roof which does not fit well to the structure of the trampoline and makes it a bit like a "greenhouse" for the summer. Fast delivery and prior contact by the carrier.
Quality product, delivered within the agreed time. The children are delighted! and so are the parents... the assembly is quite easy and quick but there is a missing tool to attach the springs when it becomes difficult because you have to pull hard to attach the spring to the support. Fortunately, a friend lent us what we needed. Without that, we risk getting hurt if we let go when the spring is tense. The tool provided is apparently not made for that. It only serves to fit the legs into the structure.
I bought a Jump'up 430 trampoline 3 weeks ago. My package was delivered exactly as planned, the net was out of stock and I just received it today (I had been informed of this as soon as my order was validated). I had to call the customer service for information and advice, the welcome and responsiveness were on point. The trampoline and the net are of very good quality and seem much more robust than those I have seen so far. To summarize: I am very satisfied with my purchase and the service I received.
Very good listening and good advice
Very pleasant welcome, informative information and fast delivery.
The delivery was made quickly which suits me well because in the absence of this cushion the children could no longer use the trampoline.
Fast delivery! Nothing to say, good service.
Quality product, very fast shipping, I am very satisfied
For the second time I used your services, and I was very satisfied and especially I found a very great kindness.
I really appreciated receiving a phone call to check if I had not made a mistake in my dimensions when ordering online. Very happy with the speed of sending the trampoline mat, my children were missing it to play. I know that if I have another issue, it is through your company that I will order.
I would like the delivery date to be more precise.
Ordering process and customer support really top-notch at France trampoline. I needed some advice before confirming my order; it took me less than 1 minute to get in touch with a competent advisor! However, in terms of delivery, I live in the Southeast of France, it took more than 5 working days... (order on Friday afternoon via the site => delivery on the Monday of the second week)
Nothing, everything is fine
So far everything has gone very well, I am waiting for the delivery.
Clear instructions, simple assembly
I know that if I need a part for my son's trampoline, I will order without hesitation on your site. I particularly appreciated the call from someone to check if I had taken the right measurements.
Good.
Possibility to order springs
No problem with France Trampoline: clear site, complete assembly instructions... However, the carrier did not respect the contract to notify of delivery 72 hours in advance. The sales service of France Trampoline apologized, which is positive.
Very fast and efficient
Only good material and spare parts!!!
Very fast delivery, even when paying by check. Assembly well explained. Recommended site.