9.4/10
★★★★★
based on 21350 reviews published

Latest customer reviews

4 /5
★★★★☆

Unfriendly delivery person, operator on the other hand helpful

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Stephane B.
purchased on 28/03/2012
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5 /5
★★★★★

Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.

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Michèle P.
purchased on 28/03/2012
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5 /5
★★★★★

Excellent presentation, clear, and precise

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Pascale V.
purchased on 21/03/2012
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5 /5
★★★★★

Ultra-fast shipping, in a word perfect

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Laurent M.
purchased on 04/04/2012
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5 /5
★★★★★

Excellent service, a technician even called us before delivery to check the correct measurements!

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Yvan T.
purchased on 21/03/2012
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4 /5
★★★★☆

For now nothing

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Marhorie S.
purchased on 02/05/2012
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5 /5
★★★★★

Excellent presentation, clear, and precise.

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Jean Marc V.
purchased on 18/04/2012
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4 /5
★★★★☆

Too bad the net is not available at the same time as the trampoline! It was mentioned during the order

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Jerome A.
purchased on 02/05/2012
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5 /5
★★★★★

Appreciable and friendly control call. Quick delivery even if it could have posed availability issues

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Maxime B.
purchased on 29/02/2012
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4 /5
★★★★☆

Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you

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Geneviève T.
purchased on 21/02/2012
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5 /5
★★★★★

Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.

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Christophe F.
purchased on 01/05/2012
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5 /5
★★★★★

Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.

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William G.
purchased on 13/03/2012
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4 /5
★★★★☆

Fast delivery, good product.

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Karine L.
purchased on 13/03/2012
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5 /5
★★★★★

Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site

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Marie G.
purchased on 01/05/2012
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5 /5
★★★★★

On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK

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Carine B.
purchased on 27/03/2012
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5 /5
★★★★★

Give a delivery time

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Salomon T.
purchased on 09/04/2012
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4 /5
★★★★☆

A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.

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Laurent P.
purchased on 26/03/2012
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5 /5
★★★★★

Very good product delivered on time.

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Stéphane R.
purchased on 30/04/2012
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5 /5
★★★★★

Product okay but the color does not match the order

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Andre C.
purchased on 05/03/2012
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5 /5
★★★★★

Nothing to report

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Sabrina L.
purchased on 09/04/2012
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4 /5
★★★★☆

Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.

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David M.
purchased on 09/04/2012
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Answer from France Trampoline
When ordering small items, 19€ for shipping is excessive, a more standard and cheaper carrier should be chosen. The ordering process is impeccable but I am very disappointed with the 2 sleeves received, made of very different fabric from the ones I already had. Customer support is very good but the last 2 people I spoke to on the phone did not give the same information, which is a shame. I will probably use the site again since I have a mischievous dog who decided to tear apart my trampoline, I am buying it piece by piece. That’s also why the 19€ shipping annoys me. I already bought a protective cover on *******, cheaper and without shipping costs (but less practical I admit, also less sturdy but under the dog's teeth, same result)
4 /5
★★★★☆

Nothing to report

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Karine D.
purchased on 27/02/2012
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5 /5
★★★★★

Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!

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Marie Laure B.
purchased on 02/04/2012
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Answer from France Trampoline
Dear Sir/Madam, We thank you for your feedback and apologize for this delayed delivery due to a stock shortage of nets. Our restock of protective nets will take place in about ten days. Your net will be shipped on June 15. Please feel free to contact us to track your order. We thank you for your patience. Sincerely, The France Trampoline team.
5 /5
★★★★★

Very efficient processing of the order and each delivery step.

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Jean-louis M.
purchased on 16/04/2012
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5 /5
★★★★★

Nothing to report

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Geraldine M.
purchased on 16/04/2012
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5 /5
★★★★★

The carrier did not call to schedule a delivery appointment.

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Sandrine F.
purchased on 23/04/2012
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4 /5
★★★★☆

Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.

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Fabienne F.
purchased on 25/03/2012
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5 /5
★★★★★

We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.

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Claude L.
purchased on 08/04/2012
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5 /5
★★★★★

Very good material, solid and reliable. Very fast delivery. Pure joy for the children!

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Julie H.
purchased on 26/02/2012
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5 /5
★★★★★

Fast delivery after making an appointment.

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Sabrina K.
purchased on 19/02/2012
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5 /5
★★★★★

Speed of order and delivery. Nothing to complain about.

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Alice G.
purchased on 21/04/2012
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4 /5
★★★★☆

Fast shipping, ease of assembly

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Sophie M.
purchased on 14/04/2012
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5 /5
★★★★★

I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!

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Raphaëlle R.
purchased on 14/04/2012
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5 /5
★★★★★

Order tracking is very clear, exemplary services.

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Caroline V.
purchased on 14/04/2012
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4 /5
★★★★☆

We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.

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Patrick H.
purchased on 28/04/2012
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5 /5
★★★★★

Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.

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Bernard C.
purchased on 14/04/2012
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5 /5
★★★★★

An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.

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Marie France D.
purchased on 03/03/2012
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4 /5
★★★★☆

The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.

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Jean-luc B.
purchased on 28/04/2012
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5 /5
★★★★★

From purchase to delivery, everything went smoothly. I am very satisfied with the service.

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Gilles V.
purchased on 30/03/2012
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5 /5
★★★★★

Very good commercial service that responded very quickly to the message.

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Yves B.
purchased on 06/04/2012
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