★★★★★
based on 21350 reviews published
Latest customer reviews
Unfriendly delivery person, operator on the other hand helpful
Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.
Excellent presentation, clear, and precise
Ultra-fast shipping, in a word perfect
Excellent service, a technician even called us before delivery to check the correct measurements!
For now nothing
Excellent presentation, clear, and precise.
Too bad the net is not available at the same time as the trampoline! It was mentioned during the order
Appreciable and friendly control call. Quick delivery even if it could have posed availability issues
Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you
Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.
Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.
Fast delivery, good product.
Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site
On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK
Give a delivery time
A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.
Very good product delivered on time.
Product okay but the color does not match the order
Nothing to report
Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.
Nothing to report
Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!
Very efficient processing of the order and each delivery step.
Nothing to report
The carrier did not call to schedule a delivery appointment.
Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.
We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.
Very good material, solid and reliable. Very fast delivery. Pure joy for the children!
Fast delivery after making an appointment.
Speed of order and delivery. Nothing to complain about.
Fast shipping, ease of assembly
I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!
Order tracking is very clear, exemplary services.
We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.
Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.
An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.
The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.
From purchase to delivery, everything went smoothly. I am very satisfied with the service.
Very good commercial service that responded very quickly to the message.