★★★★★
based on 21350 reviews published
Latest customer reviews
The trampoline was recommended to us. Quick order and receipt! Quick installation!
I have nothing to add, the service was excellent.
Fast delivery and well-packaged parcel, easy assembly
The telephone information as well as the order (jumping mat) and the delivery time were very satisfactory and met our expectations. I recommend this site to everyone.
Good product and easy to assemble.
Very efficient sales, thanks to Mr. Moreau for his quality of service, trampoline received quickly and of very good quality, see you soon.
The order was very easy to make. The delivery was very fast. I recommend your product. The little children are delighted.
Nothing to report
Easy order, very fast delivery
Fast delivery, clear assembly instructions
Larger notice (sketch)
Timely contact, timely delivery, and good quality of the material.
Your logistics subcontractor (CA) did not respect the deadlines, and above all, is not in contact with the customer. We had to call and follow up 5 times without ever getting a response, whereas once we contacted France Trampoline directly, it was perfect. The call center staff is very friendly, professional, and above all competent!
On Wednesday, I received an email from France Trampoline "the material is on its way, a carrier will contact you within 72 hours"... I waited a week and called the carrier to be reassured. Indeed, my delivery was well on its way, it arrived on Thursday morning, which is one week and 1 day after the email from France Trampoline. This is not exactly 72 hours, but it remains a very reasonable delay. Complete package, very well packaged. The assembly of the trampoline was perfect, just follow the instructions in the booklets which are quite simple to understand... even for a Sunday DIYer like me! I also wanted to thank the sales service for their listening and advice. THANK YOU.
Very good product, which I would recommend. Very responsive customer support after a request I made.
No issues with the order, we received the trampoline booster 360 within 3 days of the order. Otherwise, very satisfied with the merchandise, the trampoline is really of very good quality, and the assembly was quite quick, I thought it would take much longer. We were able to test it as a family, the big ones had as much fun as the little ones.
There is nothing to say. everything went as well as possible. We are satisfied with the order and delivery.
Good advice; if needed for maintenance our trampoline will call on your services without hesitation thank you.
Very good quality product; good service management (transport / shipping)
Everything is ok
Delivery in 48 working hours. The box was a bit damaged upon arrival, but all the parts were present. Easy assembly even if requiring some muscle strength. Good quality product and serious company.
Nothing particular regarding the ordering and delivery process. Everything was impeccable. The assembly instructions seem a bit cheap and are not very clear even if the assembly remains very simple. The instructions for the anchoring kit are in English, which is not a problem either but shows that France trampoline did not bother to make a minimum translation.
Easy order, fast delivery and quality product easy to assemble. Very good follow-up from customer service after an issue with the carrier who did not bother to make an appointment.
5 stars for the quality of service since my first purchase 3 years ago Some elements are missing from the list of spare parts, for example, cover for the trampoline net poles
Very good product quality, delivery speed, very good site keep it up!!!
Site sufficiently explicit to find the sought-after parts and very fast delivery.
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Nothing perfect
Fast delivery. a very good trampoline for the kids, easy to install (even for an adult alone!). It's even easier and faster with 2 adults. The safety net is well designed and seems essential for the younger ones who quickly find dangerous positions without it!
I was very well received on the phone, my case was taken seriously, I have nothing particular to say
Efficient delivery. Easy assembly. Very good quality of the product. Pure happiness!!
I ordered our trampoline on Friday, March 23 received on Thursday, March 29 I am very satisfied with the deadline nothing to report thank you. I hope it lasts over time this is our second trampoline the first did not come from you
For me and for now everything is perfect. When I placed my order I immediately knew that the trampoline I bought was not available and you even offered me another cheaper but available. I had the opportunity to call your services to check if the 3 checks of my purchase had been received. I got my answer and I am (Elena my 7-year-old granddaughter is eager to try it.
Order for spare parts for our trampoline bought on the same site 3 years earlier. Package received very quickly despite the weekend. Thank you very much
It was very well organized: arrival of the order on time. good phone reception
Perfect but I haven't opened the package yet due to lack of time.
Very serious site, to recommend without problem! Order on Thursday noon, delivered on Monday noon. Very competent and professional staff on the phone!
Pretty to see and not too difficult to assemble.
The ordered product being out of stock we do not have the precise delivery date. The information is well transmitted by email. I think I will receive the product as agreed at the end of April.
A short and respected deadline, a good value for money remains to be seen how long it lasts.